PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about TBdress and DressLily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

TBdress
DressLily

TBdress and DressLily Overview

Total reviews 1092 3439
Company responses 0 0
Issues resolved 27 14

TBdress and DressLily Consumer Ratings

Rank
658 out of 2140 in Footwear and Clothing category
523 out of 2140 in Footwear and Clothing category
Customer service
435 in category
No votes
Website
506 in category
No votes
Exchange, Refund and Cancellation Policy
415 in category
No votes
Product or Service Quality
471 in category
No votes

TBdress and DressLily Rating Details

Customer service
1.2 (442 reviews)
No votes
Reviewer's quote

...Lousy customer service. Phone number located in Poland..

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...Many of their items are very cute and I am very fond of them, but their customer service is absolutely atrocious. Two of my items did not fit and trying to send them back was awful. You have to pay for your own return shipping, no shipping lable is provided...

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Website
2 (435 reviews)
No votes
Reviewer's quote

I ordered a jacket from the website in January 2020, after a few weeks I was told it would be here in a week after 6 weeks they refused to give me tracking info refused a refund as the package was in transit...

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...They only have a few items on their website - I am not interested in any of them. Then they have this big disclaimer on their website about delays caused by the Chinese New Year. There are other and better companies to do business with...

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Exchange, Refund and Cancellation Policy
1.2 (415 reviews)
No votes
Reviewer's quote

I will like a tracking number for my items I order and I want a refund on the items y’all no longer have in stock it almost a month that I have no idea what going on with my order this is unexplainable and I need to no when i will receive my money back on my card and my items I will not be ordering...

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...They refuse to refund and the product has not arrived. Every time I contact them they ask me to wait patiently for another 5-7 days..

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Product or Service Quality
1.4 (412 reviews)
No votes
Reviewer's quote

The dress is terrible cheap quality. I want to return the item..

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I need the return address!!!!unreal trying to get a hold of customer service!!!terrible..

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TBdress and DressLily Pros and Cons

Pros
  • Cute dresses
  • I like the designs
  • Cheap prices
  • Good pricing
  • Cute clothes
  • Product is cute
Cons
  • Horrible customer service
  • Unable to receive refund
  • Poor quality
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money

TBdress and DressLily Most Positive Reviews

Top rated reviews
5

Good day to you and the rest of staffs. My name is Miss Joan Shurland, one of your over seas customer. I brought a...

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5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

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5

i need a phone number for the company need to order a dress and do u all customoized dresses...

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5

Bought a swimsuit it is the worst quality shapeless rag I have ever seen!! Stitching and finishing awful!!

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TBdress and DressLily Most Critical Reviews

Lowest rated reviews
1

Don't use this site! I went against the warnings and did, figuring how bad can it be? Let me tell you.

I ordered a dre...

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1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

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1

I have submitted an order for two. Coats back on Nov 30,2014.And would like somebody to call me order number...

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1

I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I fou...

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TBdress and DressLily Latest Reviews

Recent published reviews
2

My order hasn't come I order october4th 2020

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1

I called and asked for a refund because I have not received the dress going on 3 months now I would not recommend...

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No votes

I'm unable to contact tbdress dress , that odd since they alway pop up on my phone , but now i order something there's...

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1

Ordered dress back in August still no dress keep sending emails keep getting what seems automated responses same...

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TBdress and DressLily Products and Services

Most reviewed product and services
  • Tbdress Dress (319 reviews)
  • Tbdress Shipping Service (204 reviews)
  • Tbdress Clothing (34 reviews)
  • Dresslily Shipping Service (689 reviews)
  • Dresslily Dress (237 reviews)
  • Dresslily Clothing (196 reviews)