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Dresslily

Footwear and Clothing
  • 6 ISSUES RESOLVED
  • 2080 TOTAL REVIEWS
  • $84.1K CLAIMED LOSSES
  • $142 AVERAGE LOSS
1.4
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Good pricing 17
  • Cute clothes 13
  • apparent look of product 9
  • Product is cute 6
  • Apparent look of product 3

Customers don't like

  • Awful customer service120
  • Fact i did not get my stuff89
  • Stole money63
  • Sizing charts completely inaccurate60
  • Garbage quality of item54
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Steve Madden

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 76 TOTAL REVIEWS
  • $11.9K CLAIMED LOSSES
  • $458 AVERAGE LOSS
1.6
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Products 2
  • Waiting for my order number 11773392 to be resolved 1

Customers don't like

  • Customer service11
  • Return policy5
  • Customer service and business ethics of online returns4
  • Customer service and return policy3
  • Return exchange policy - fraudulent3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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