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Dresslily

Footwear and Clothing
  • 7 ISSUES RESOLVED
  • 2960 TOTAL REVIEWS
  • $91K CLAIMED LOSSES
  • $139 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Good pricing 17
  • Cute clothes 13
  • apparent look of product 9
  • Product is cute 9
  • Apparent look of product 4

Customers don't like

  • Awful customer service149
  • Fact i did not get my stuff37
  • Stole money27
  • Garbage quality of item27
  • Sizing charts completely inaccurate22
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Soft Surroundings

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 128 TOTAL REVIEWS
  • $58K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Catalog 4
  • Clothing styles 3
  • Website 1
  • Way their clothing is pictured on their website 1
  • Styles and layout of the store in fairfax 1

Customers don't like

  • Rude and uncaring customer service12
  • Shipping difficulties5
  • Shipping time4
  • Shipping costs4
  • Quality3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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