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Dresslily

Footwear and Clothing
  • 7 ISSUES RESOLVED
  • 2760 TOTAL REVIEWS
  • $90.3K CLAIMED LOSSES
  • $141 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Good pricing 17
  • Cute clothes 13
  • apparent look of product 9
  • Product is cute 8
  • Extremely dissatisfied 3

Customers don't like

  • Awful customer service66
  • Fact i did not get my stuff39
  • Garbage quality of item28
  • Stole money27
  • Sizing charts completely inaccurate24
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Shoebuy

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 79 TOTAL REVIEWS
  • $2K CLAIMED LOSSES
  • $62 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Great selection 1
  • Agent on the phone was nice 1

Customers don't like

  • Return policy4
  • Failure to notify customers of the new restocking fee4
  • Lousy customer service3
  • Hidden cost restock fee that no one mentioned3
  • Refund policy2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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