PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sammydress and DressLily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sammydress
DressLily

Sammydress and DressLily Overview

Total reviews
86
3394
Company responses
0
0
Issues resolved
1
13

DressLily was first mentioned on PissedConsumer on Oct 1, 2013 and since then this brand received 3394 reviews. It is 3308 reviews more than Sammydress received since Oct 30, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Sammydress customer support team than with DressLily customer service.

Sammydress and DressLily Consumer Ratings

Rank
518 out of 2297 in Footwear and Clothing category
408 out of 2297 in Footwear and Clothing category
Customer service
300 in category
260 in category
Website
465 in category
386 in category
Diversity of Products or Services
524 in category
402 in category

According to consumer ratings and reviews, DressLily ranks 110 points higher in the Footwear and Clothing category than Sammydress. People gave Sammydress 1.4 stars for Customer service criterion in Footwear and Clothing category and it is 661 points higher than the worst rated brand in this category. At the same time, DressLily was rated 1.5 stars for Customer service criterion in this category and it is 701 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that DressLily has a higher rating than Sammydress. Regarding Diversity of Products or Services criterion, consumers gave Sammydress 1.7 stars and it is 54% worse than other in category. DressLily however was rated 2.1 stars and it is 58% greater than other in category.

Sammydress and DressLily Rating Details

Customer service
1.4 (36 reviews)
1.5 (1297 reviews)
Reviewer's quote

...The customer service was appalling and the company is a disgrace. Biggest waste of my time and money and I would never ever reccommend them to anyone. If you know what's good for you don't waste your time! ..

Wylie

...Oh, there so-called Customer Service number only takes calls from new purchasers - slick, huh? Oh, well...

Janelli
Website
2 (34 reviews)
2.1 (1284 reviews)
Reviewer's quote

...said you are not 2 people; you are the same person who is trying to scam us to get a free item!!! I said check our Paypal accounts that are linked to your website via previous purchases; we are 2 different people, me and my friend, and we have 2 total different names and IP addresses. They are liars. Stay...

Ali T

...changed my email passwords just in case; but, now there's absolutely no way I can close out the account/unsubscribe to it! I've looked everywhere on the website, through google, and forums and it seems no one has any luck. I didn't even sign up in the first place! How is that even possible?? Completely shady...

PissedConsumer1570686
Diversity of Products or Services
1.7 (32 reviews)
2.1 (1057 reviews)
Reviewer's quote

...I was unsatisfied with a little products(like size difference or color difference) and when I found support center in Sammydress, they were very helpful that let me replace a new one. I think the service is very good. I won't say the quality is extremely good but at least it is fair for its price...

Lilianna

...It offers thousands of high quality products with very low prices and best support service . I recommand it..

Gautham

Sammydress and DressLily Pros and Cons

Pros
  • Price
  • Pricing
  • Good pricing
  • Cute clothes
  • Product is cute
Cons
  • Awful customer service
  • Substandard clothing
  • Response time to complaint
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money

Sammydress and DressLily Most Positive Reviews

Top rated reviews
4.5

I always have good experiences with Sammy dress.I remember after purchase an item,the item became out of stock ,so I...

5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

Sammydress and DressLily Most Critical Reviews

Lowest rated reviews
1

I ordered from sammydress and it took over 3 months to get my order and when I did the clothes were not what I ordered...

1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

Sammydress and DressLily Latest Reviews

Recent published reviews
1

They lie through their teeth about their Get It Free offer. I referred a friend to register with them and had her to...

Read all 86 reviews

No response on phone or email

Read all 3394 reviews

Sammydress and DressLily Products and Services

Most reviewed product and services
  • Sammydress Dress (17 reviews)
  • Sammydress Clothing (13 reviews)
  • Sammydress Shipping Service (5 reviews)
  • Dresslily Shipping Service (675 reviews)
  • Dresslily Dress (236 reviews)
  • Dresslily Clothing (195 reviews)