PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sammydress and DressLily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sammydress
DressLily

Sammydress and DressLily Overview

Total reviews
86
3448
Company responses
0
0
Issues resolved
1
14

Sammydress and DressLily Consumer Ratings

Rank
621 out of 2052 in Footwear and Clothing category
493 out of 2052 in Footwear and Clothing category
Customer service
327 in category
295 in category
Website
508 in category
421 in category
Diversity of Products or Services
585 in category
445 in category
Exchange, Refund and Cancellation Policy
356 in category
287 in category

Sammydress and DressLily Rating Details

Customer service
1.4 (36 reviews)
1.5 (1312 reviews)
Reviewer's quote

...The customer service was appalling and the company is a disgrace. Biggest waste of my time and money and I would never ever reccommend them to anyone. If you know what's good for you don't waste your time! ..

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...Thank you for your patience and understanding, Best regards, dresslily Customer Service..

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Website
2 (34 reviews)
2.1 (1301 reviews)
Reviewer's quote

...said you are not 2 people; you are the same person who is trying to scam us to get a free item!!! I said check our Paypal accounts that are linked to your website via previous purchases; we are 2 different people, me and my friend, and we have 2 total different names and IP addresses. They are liars. Stay...

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...They only have a few items on their website - I am not interested in any of them. Then they have this big disclaimer on their website about delays caused by the Chinese New Year. There are other and better companies to do business with...

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Diversity of Products or Services
1.7 (32 reviews)
2.1 (1070 reviews)
Reviewer's quote

...I was unsatisfied with a little products(like size difference or color difference) and when I found support center in Sammydress, they were very helpful that let me replace a new one. I think the service is very good. I won't say the quality is extremely good but at least it is fair for its price...

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No products, 2 items were ordered. 0 zero items sent, zero items received. Why bother to have me write a review when all I got was ABSOLUTELY NOTHING! AND TO TOP OFF NOT GETTING ANY ODER FULFILLED AND SENT TO ME I HAD SUBMIT A Dispute TO GET MY CHARGED FEE FOR THE ORDER BACK IN MY POSSESSION! NOT...

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Exchange, Refund and Cancellation Policy
1.4 (30 reviews)
1.5 (1138 reviews)
Reviewer's quote

...I remember after purchase an item,the item became out of stock ,so I send an email and they ask me if I wanted to exchange the item or they will give me a refund . I received my money back quickly without any complaint. Afterwards ,they email me again to ask if i have any more query...

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...They refuse to refund and the product has not arrived. Every time I contact them they ask me to wait patiently for another 5-7 days..

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Sammydress and DressLily Pros and Cons

Pros
  • Price
  • Pricing
  • Good pricing
  • Cute clothes
  • Product is cute
Cons
  • Awful customer service
  • Substandard clothing
  • Response time to complaint
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money

Sammydress and DressLily Most Positive Reviews

Top rated reviews
4.7

Need tracking number. Or, if sammy dress is it postal us service by way of china post or hong kong express.

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5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

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4.5

I always have good experiences with Sammy dress.I remember after purchase an item,the item became out of stock ,so I...

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5

Bought a swimsuit it is the worst quality shapeless rag I have ever seen!! Stitching and finishing awful!!

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Sammydress and DressLily Most Critical Reviews

Lowest rated reviews
1

I ordered from sammydress and it took over 3 months to get my order and when I did the clothes were not what I ordered...

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1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

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1

I placed a order with Sammy Dress and I only got half the order, thinking that the other half would be in soon. The...

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1

I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I fou...

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Sammydress and DressLily Latest Reviews

Recent published reviews
1

They lie through their teeth about their Get It Free offer. I referred a friend to register with them and had her to...

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No votes

My order #1W6AJ7R35288, ordered 5-1-2020 has not been delivered yet as of 8-3-2020. It has been already charged to my...

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4.5

I bought some clothes in Sammydress when they are in clearance. The clothes are really cheap. When I received the items,...

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No votes

I have the RMA NUMBER TO RETURN ITEMS BUT DOESN'T SAY WHERE to return 5 EMAILS TO you

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Sammydress and DressLily Products and Services

Most reviewed product and services
  • Sammydress Dress (17 reviews)
  • Sammydress Clothing (13 reviews)
  • Sammydress Shipping Service (5 reviews)
  • Dresslily Shipping Service (692 reviews)
  • Dresslily Dress (237 reviews)
  • Dresslily Clothing (196 reviews)