PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about DressLily and Sammydress as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

DressLily
Sammydress

DressLily and Sammydress Overview

Total reviews 3438 86
Company responses 0 0
Issues resolved 14 1

DressLily and Sammydress Consumer Ratings

Rank
512 out of 2105 in Footwear and Clothing category
644 out of 2105 in Footwear and Clothing category
Customer service
296 in category
328 in category
Website
429 in category
518 in category
Delivery Service
390 in category
403 in category
Product or Service Quality
343 in category
478 in category

DressLily and Sammydress Rating Details

Customer service
1.5 (1310 reviews)
1.4 (36 reviews)
Reviewer's quote

...Many of their items are very cute and I am very fond of them, but their customer service is absolutely atrocious. Two of my items did not fit and trying to send them back was awful. You have to pay for your own return shipping, no shipping lable is provided...

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...The customer service was appalling and the company is a disgrace. Biggest waste of my time and money and I would never ever reccommend them to anyone. If you know what's good for you don't waste your time! ..

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Website
2.1 (1296 reviews)
2 (34 reviews)
Reviewer's quote

...They only have a few items on their website - I am not interested in any of them. Then they have this big disclaimer on their website about delays caused by the Chinese New Year. There are other and better companies to do business with...

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...said you are not 2 people; you are the same person who is trying to scam us to get a free item!!! I said check our Paypal accounts that are linked to your website via previous purchases; we are 2 different people, me and my friend, and we have 2 total different names and IP addresses. They are liars. Stay...

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Delivery Service
1.6 (1192 reviews)
1.6 (19 reviews)
Reviewer's quote

There delivery service is terrible I was planning to place more orders "I don't think So" Poor Order service..

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...I think the service is very good. I won't say the quality is extremely good but at least it is fair for its price. There are a wide range of choices to select and not just for clothing...

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Product or Service Quality
1.8 (1165 reviews)
1.4 (25 reviews)
Reviewer's quote

I need the return address!!!!unreal trying to get a hold of customer service!!!terrible..

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However, they didn't ship my product because it was out of stock(this was not told to me before i bought product and i was only alerted after 2 weeks of waiting when i decided to contact the website), and only allowed me store credit as a refund. when i went to use the store credit, it charged me...

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DressLily and Sammydress Pros and Cons

Pros
  • Good pricing
  • Cute clothes
  • Product is cute
  • Price
  • Pricing
Cons
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money
  • Awful customer service
  • Substandard clothing
  • Response time to complaint

DressLily and Sammydress Most Positive Reviews

Top rated reviews
5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

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4.7

Need tracking number. Or, if sammy dress is it postal us service by way of china post or hong kong express.

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5

Bought a swimsuit it is the worst quality shapeless rag I have ever seen!! Stitching and finishing awful!!

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4.5

I always have good experiences with Sammy dress.I remember after purchase an item,the item became out of stock ,so I...

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DressLily and Sammydress Most Critical Reviews

Lowest rated reviews
1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

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1

I ordered from sammydress and it took over 3 months to get my order and when I did the clothes were not what I ordered...

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1

I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I fou...

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1

I placed a order with Sammy Dress and I only got half the order, thinking that the other half would be in soon. The...

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DressLily and Sammydress Latest Reviews

Recent published reviews
No votes

No order after 3 wedlock Imo pissed call me at +18706564407

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1

They lie through their teeth about their Get It Free offer. I referred a friend to register with them and had her to...

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No votes

Customer service at dersslily are a joke they will not look up the transactions i had unauthorized charges on my debit...

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4.5

I bought some clothes in Sammydress when they are in clearance. The clothes are really cheap. When I received the items,...

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DressLily and Sammydress Products and Services

Most reviewed product and services
  • Dresslily Shipping Service (689 reviews)
  • Dresslily Dress (237 reviews)
  • Dresslily Clothing (196 reviews)
  • Sammydress Dress (17 reviews)
  • Sammydress Clothing (13 reviews)
  • Sammydress Shipping Service (5 reviews)