PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rosewe and DressLily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rosewe
DressLily

Rosewe and DressLily Overview

Total reviews
1775
3424
Company responses
0
0
Issues resolved
8
14

Rosewe and DressLily Consumer Ratings

Rank
633 out of 1976 in Footwear and Clothing category
464 out of 1976 in Footwear and Clothing category
Customer service
456 in category
292 in category
Website
531 in category
407 in category
Exchange, Refund and Cancellation Policy
423 in category
281 in category
Diversity of Products or Services
592 in category
427 in category

Rosewe and DressLily Rating Details

Customer service
1.1 (713 reviews)
1.5 (1304 reviews)
Reviewer's quote

Shipping is late, very late, cannot contact them for customer service..

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...As of this day, I still have not received any response from dresslilys customer service. Do not order anything from this company, you wont be happy..

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Website
1.8 (661 reviews)
2.1 (1292 reviews)
Reviewer's quote

Ordered three items, appalling condition, cheap, nasty. Paid for speedy delivery, took two weeks and still waiting on items.Want to return them but can't even get on their website!

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...They only have a few items on their website - I am not interested in any of them. Then they have this big disclaimer on their website about delays caused by the Chinese New Year. There are other and better companies to do business with...

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Exchange, Refund and Cancellation Policy
1.1 (642 reviews)
1.5 (1130 reviews)
Reviewer's quote

...For example, system asked me if I wanted to "Exchange" or "Refund". I selected "Refund. " After I had gone through the 10 steps to return the item, including sending them the USPS tracking number (required), I received an e-mail reply asking if I wanted "Exchange" or "Refund...

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...At this point I just want a refund and not the products..

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Diversity of Products or Services
1.5 (589 reviews)
2.1 (1062 reviews)
Reviewer's quote

My products never arrived! I asked for a refund or give the products ordered. Still recieved neither!This Company think they got away with stealing my money but what goes around comes around. I won't stop giving bad reviews until I get my refund! You will lose potential customers and more than the...

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It has been over a month and the products are still listed as processing. Contacting customer service is a joke. You a didnt answer each time...

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Rosewe and DressLily Pros and Cons

Pros
  • Very disatisfied
  • Selection of clothes
  • Prices
  • Good pricing
  • Cute clothes
  • Product is cute
Cons
  • Poor customer service
  • Very poor service
  • Cannot return
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money

Rosewe and DressLily Most Positive Reviews

Top rated reviews
5

Hi. I recently ordered from Roswe. They're quite inconsistent. The coat was fine, it was beautiful. The white polo top...

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5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

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5

I ordered 2 dresses online on July 8...the purchase was suppose to be shipped the next day. I have yet to receive my...

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5

Bought a swimsuit it is the worst quality shapeless rag I have ever seen!! Stitching and finishing awful!!

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Rosewe and DressLily Most Critical Reviews

Lowest rated reviews
1

This company claims to sell clothing and is advertised on Facebook. However, after submission of order--one item which...

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1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

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1

THIS COMPANY REFUSES TO GIVE RETURN ADDRESS AND REFUSES REFUNDS. THEY SELL FAKES BAD FABRIC BAD CUTS NOTHING LIKE IN...

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1

I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I fou...

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Rosewe and DressLily Latest Reviews

Recent published reviews
1.7

Shipping is late, very late, cannot contact them for customer service

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No votes

I try to check on my order but not respond,am really frustrated about that situation I will never shop from your again...

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1

Ordered 4 blouses from ROSEWE. Took 4 WEEKS from China. So excited. Opened and was SO SHOCKED AT THE JOKES they call...

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1.7

It's been over a month I purchase my order on May 31st and its June 1st and I still have not gotten my order I even have...

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Rosewe and DressLily Products and Services

Most reviewed product and services
  • Rosewe Shipping Service (304 reviews)
  • Rosewe Dress (277 reviews)
  • Rosewe Clothing (158 reviews)
  • Dresslily Shipping Service (692 reviews)
  • Dresslily Dress (237 reviews)
  • Dresslily Clothing (196 reviews)