PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about DressLily and Rosewe as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

DressLily
Rosewe

DressLily and Rosewe Overview

Total reviews 3440 1846
Company responses 0 0
Issues resolved 14 9

DressLily and Rosewe Consumer Ratings

Rank
539 out of 2184 in Footwear and Clothing category
727 out of 2184 in Footwear and Clothing category
Customer service
314 in category
507 in category
Website
458 in category
610 in category
Delivery Service
429 in category
478 in category
Product or Service Quality
379 in category
548 in category

DressLily and Rosewe Rating Details

Customer service
1.5 (1310 reviews)
1.2 (726 reviews)
Reviewer's quote

...Many of their items are very cute and I am very fond of them, but their customer service is absolutely atrocious. Two of my items did not fit and trying to send them back was awful. You have to pay for your own return shipping, no shipping lable is provided...

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Shipping is late, very late, cannot contact them for customer service..

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Website
2.1 (1297 reviews)
1.8 (677 reviews)
Reviewer's quote

...They only have a few items on their website - I am not interested in any of them. Then they have this big disclaimer on their website about delays caused by the Chinese New Year. There are other and better companies to do business with...

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...The item, a bathing suit, was what was shown on the website and shipping time was acceptable. As seems to be the common theme with these companies, the sizing was off and I'd planned to return the item. The company instead refunded me 100% of my payment (minus 3...

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Delivery Service
1.6 (1194 reviews)
1.5 (524 reviews)
Reviewer's quote

There delivery service is terrible I was planning to place more orders "I don't think So" Poor Order service..

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...S delivery service they used. UPS, DHL, Fed ex? It doesn't specify! Just says it was delivered when it wasn't! I immediately emailed Rosewe and waiting for a response. But regardless, I WILL NEVER order from them again...

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Product or Service Quality
1.8 (1166 reviews)
1.3 (513 reviews)
Reviewer's quote

I need the return address!!!!unreal trying to get a hold of customer service!!!terrible..

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...Rayne:angry: who the *** are these people responding to the e-mails?? The shipping address for returns are labeled as disposable service. I will contact better business borough as well as NBC 10 investigator HARRY HARRISTON asap. Im not about to pay ROSEWE...

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DressLily and Rosewe Pros and Cons

Pros
  • Good pricing
  • Cute clothes
  • Product is cute
  • Very disatisfied
  • Never received
  • I want the dress that was ordered
Cons
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money
  • Poor customer service
  • Very poor service
  • Cannot return

DressLily and Rosewe Most Positive Reviews

Top rated reviews
5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

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5

Hi. I recently ordered from Roswe. They're quite inconsistent. The coat was fine, it was beautiful. The white polo top...

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5

Bought a swimsuit it is the worst quality shapeless rag I have ever seen!! Stitching and finishing awful!!

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5

I ordered 2 dresses online on July 8...the purchase was suppose to be shipped the next day. I have yet to receive my...

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DressLily and Rosewe Most Critical Reviews

Lowest rated reviews
1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

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1

This company claims to sell clothing and is advertised on Facebook. However, after submission of order--one item which...

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1

I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I fou...

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1

THIS COMPANY REFUSES TO GIVE RETURN ADDRESS AND REFUSES REFUNDS. THEY SELL FAKES BAD FABRIC BAD CUTS NOTHING LIKE IN...

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DressLily and Rosewe Latest Reviews

Recent published reviews
No votes

Wrong number when called customer service.

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No votes

I'm trying to return goods back, and I'm looking for the tracking number. I tried all the number but it's still telling...

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1

I called and asked for a refund because I have not received the dress going on 3 months now I would not recommend...

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No votes

Good morning my name is Magda I like to speak to a live person please thanks.954918**** it's regarding an order.

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DressLily and Rosewe Products and Services

Most reviewed product and services
  • Dresslily Shipping Service (689 reviews)
  • Dresslily Dress (237 reviews)
  • Dresslily Clothing (196 reviews)
  • Rosewe Shipping Service (308 reviews)
  • Rosewe Dress (280 reviews)
  • Rosewe Clothing (159 reviews)