PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about DressLily and Rosewe as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

DressLily
Rosewe

DressLily and Rosewe Overview

Total reviews
3394
1716
Company responses
0
0
Issues resolved
13
8

DressLily was first mentioned on PissedConsumer on Oct 1, 2013 and since then this brand received 3394 reviews. It is 1678 reviews more than Rosewe received since Sep 23, 2014. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with DressLily customer support team and Rosewe customer service.

DressLily and Rosewe Consumer Ratings

Rank
409 out of 2293 in Footwear and Clothing category
565 out of 2293 in Footwear and Clothing category
Customer service
260 in category
424 in category
Website
385 in category
512 in category
Delivery Service
347 in category
385 in category

According to consumer ratings and reviews, DressLily ranks 156 points higher in the Footwear and Clothing category than Rosewe. People gave DressLily 1.5 stars for Customer service criterion in Footwear and Clothing category and it is 697 points higher than the worst rated brand in this category. At the same time, Rosewe was rated 1.1 stars for Customer service criterion in this category and it is 533 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that DressLily has a higher rating than Rosewe. Regarding Delivery Service criterion, consumers gave DressLily 1.6 stars and it is 64% greater than other in category. Rosewe however was rated 1.5 stars and it is 60% greater than other in category.

DressLily and Rosewe Rating Details

Customer service
1.5 (1297 reviews)
1.1 (699 reviews)
Reviewer's quote

...Oh, there so-called Customer Service number only takes calls from new purchasers - slick, huh? Oh, well...

Janelli

Fake customer service spouting empty platitudes about being in contact with shipping company and order will be on the way - and then nothing happens - and their next reply is a paste of same response! Also had my credit card skimmed for hundreds of dollars after just one purchase with this company....

Bliss V
Website
2.1 (1284 reviews)
1.8 (655 reviews)
Reviewer's quote

...changed my email passwords just in case; but, now there's absolutely no way I can close out the account/unsubscribe to it! I've looked everywhere on the website, through google, and forums and it seems no one has any luck. I didn't even sign up in the first place! How is that even possible?? Completely shady...

PissedConsumer1570686

Ordered three items, appalling condition, cheap, nasty. Paid for speedy delivery, took two weeks and still waiting on items.Want to return them but can't even get on their website!

Samantha G
Delivery Service
1.6 (1178 reviews)
1.5 (491 reviews)
Reviewer's quote

There delivery service is terrible I was planning to place more orders "I don't think So" Poor Order service..

Avalene

...S delivery service they used. UPS, DHL, Fed ex? It doesn't specify! Just says it was delivered when it wasn't! I immediately emailed Rosewe and waiting for a response. But regardless, I WILL NEVER order from them again...

PissedConsumer580795

DressLily and Rosewe Pros and Cons

Pros
  • Good pricing
  • Cute clothes
  • Product is cute
  • Very disatisfied
  • Prices
  • What the dress looked like
Cons
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money
  • Poor customer service
  • Very poor service
  • Cannot return

DressLily and Rosewe Most Positive Reviews

Top rated reviews
5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

5

Hi. I recently ordered from Roswe. They're quite inconsistent. The coat was fine, it was beautiful. The white polo top...

DressLily and Rosewe Most Critical Reviews

Lowest rated reviews
1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

1

This company claims to sell clothing and is advertised on Facebook. However, after submission of order--one item which...

DressLily and Rosewe Latest Reviews

Recent published reviews

No response on phone or email

Read all 3394 reviews

Shipping sucks
WOULD HIGHLY NOT RECOMMEND

Read all 1716 reviews

DressLily and Rosewe Products and Services

Most reviewed product and services
  • Dresslily Shipping Service (675 reviews)
  • Dresslily Dress (236 reviews)
  • Dresslily Clothing (195 reviews)
  • Rosewe Dress (275 reviews)
  • Rosewe Shipping Service (270 reviews)
  • Rosewe Clothing (159 reviews)