PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about DressLily and Rosegal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

DressLily
Rosegal

DressLily and Rosegal Overview

Total reviews
3422
2099
Company responses
0
0
Issues resolved
14
14

DressLily and Rosegal Consumer Ratings

Rank
462 out of 1972 in Footwear and Clothing category
316 out of 1972 in Footwear and Clothing category
Customer service
300 in category
196 in category
Website
412 in category
286 in category
Delivery Service
367 in category
240 in category
Product or Service Quality
334 in category
230 in category

DressLily and Rosegal Rating Details

Customer service
1.5 (1303 reviews)
1.9 (857 reviews)
Reviewer's quote

...As of this day, I still have not received any response from dresslilys customer service. Do not order anything from this company, you wont be happy..

Read full review

...it's very hard to send things back I've been ordering things from rosegal for a few years now and they are more expensive and they have absolutely no good customer service like you did before. I will never shop at rosegal again even though they owe me money or...

Read full review
Website
2.1 (1291 reviews)
2.5 (858 reviews)
Reviewer's quote

...They only have a few items on their website - I am not interested in any of them. Then they have this big disclaimer on their website about delays caused by the Chinese New Year. There are other and better companies to do business with...

Read full review

...who promptly told me that my order shipped the day before (on the last date of the delivery range) with a new delivery date range 3-5 WEEKS after what the website had promised. Had I known the ACTUAL delivery dates I NEVER would have placed the order. They DID PROMPLY take my monies for the order the day the order was...

Read full review
Delivery Service
1.6 (1185 reviews)
2.1 (786 reviews)
Reviewer's quote

There delivery service is terrible I was planning to place more orders "I don't think So" Poor Order service..

Read full review

...” Delivery service works quickly. After 2 weeks my order arrived and I was very happy after seeing the products that I ordered they are exactly what I expected. The service works perfectly and professionally, always rad to help..

Read full review
Product or Service Quality
1.8 (1160 reviews)
2.1 (815 reviews)
Reviewer's quote

It has been over a month and the products are still listed as processing. Contacting customer service is a joke. You a didnt answer each time...

Read full review

... ordered 4 shirts they send 3 after a month then well off weeks later I received the last one, on the app they show them very nice when received the items the quality of the shirts are horrible the straps on the shirts are very big trying to get a response from them is like a circus I called 360-857-6001 in Washingt...

Read full review

DressLily and Rosegal Pros and Cons

Pros
  • Good pricing
  • Cute clothes
  • Product is cute
  • Affordable pricing
  • Website
  • Styles
Cons
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money
  • Useless customer service
  • Quality was awful
  • Sizing

DressLily and Rosegal Most Positive Reviews

Top rated reviews
5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

Read full review
5

I just received a order that cost me 50.00 USD. The size I odered was from the plus size and it was XXXL. However the...

Read full review
5

Bought a swimsuit it is the worst quality shapeless rag I have ever seen!! Stitching and finishing awful!!

Read full review
5

Company charged me but never delivered. Customer service never replied to my inquiry of my order of over 6 weeks ago.

Read full review

DressLily and Rosegal Most Critical Reviews

Lowest rated reviews
1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

Read full review
1

I ordered from the company Rosegal whose advertisement I saw on facebook. I ordered on the 10th of October. They took th...

Read full review
1

I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I fou...

Read full review
1

I ordered this item before Christmas and has been over two months now. I have been talking to support and they have not...

Read full review

DressLily and Rosegal Latest Reviews

Recent published reviews
No votes

I need my order to come in before the 19th

Read full review
2.3

I was on the phone waiting on customer service for 23 mins would someone please call me 9122716967 Wheeler I would like...

Read full review
1

I ordered two sleeveless masked sweat shirts at the beginning of May and still hasn't even been shipped out. It's...

Read full review
No votes

I havent received my white blouse from Rosedale Rosedale I need to know I received all my items that my white blouse I...

Read full review

DressLily and Rosegal Products and Services

Most reviewed product and services
  • Dresslily Shipping Service (691 reviews)
  • Dresslily Dress (237 reviews)
  • Dresslily Clothing (196 reviews)
  • Rosegal Shipping Service (350 reviews)
  • Rosegal Clothing (171 reviews)
  • Rosegal Customer Care (138 reviews)