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Dresslily

Footwear and Clothing
  • 8 ISSUES RESOLVED
  • 3117 TOTAL REVIEWS
  • $91.7K CLAIMED LOSSES
  • $138 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Good pricing 20
  • Cute clothes 13
  • apparent look of product 9
  • Product is cute 9
  • Apparent look of product 5

Customers don't like

  • Awful customer service149
  • Fact i did not get my stuff38
  • Stole money27
  • Garbage quality of item27
  • Sizing charts completely inaccurate22
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Rosegal

Footwear and Clothing
  • 11 ISSUES RESOLVED
  • 1755 TOTAL REVIEWS
  • $41.3K CLAIMED LOSSES
  • $104 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Affordable pricing 21
  • Website 10
  • Styles 7
  • Service 7
  • Excellent price 7

Customers don't like

  • Useless customer service15
  • Quality was awful11
  • Sizing8
  • Horrible customer service6
  • Ridiculous sizing5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1510618

I've never used Rosegal hence I cannot compare. Thank you.

SvelteRaven
#1489912

I have used both of them, usually for accessories. I don't think that there are many differences. I would say that maybe dresslily has better customer service support policy.

BlondAkbash
#1488445

Never used Dresslily.But seems worse than Rosegal according to the stats you provided.

Anonymous
#1479313

I have never used Rose gal so I can't compare.

Anonymous
#1475637

Ive ordered over 30 times from ROSEGAL and have always been happyNeed to just order 2-3 sizes larger than would in North America

Anonymous
#1383274

Ordered 3 items only got 1. Customer service does not exist, phones disconnected, bad tracking numbers.

You only get a computerized message all the time. Would NEVER order from them again.

user74464771
#1378347

Dresslilly is horrible to buy from! Their sizes are for Chinese people or very small people .

Customer severe is a joke...been trying to contact them Online and by Phone with NO RESULTS.

WOULD NEVER BUY FROM THEM AGAIN!

Anonymous
#1375254

Thanks for the review. I knew it was too good to be true.

I'll save my money. Glad for such a service to us consumers

Anonymous
#1350733

I don,t remember ordering from dresslily but nothing could be as bad or unprofessional as rosegal