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Dresslily

Footwear and Clothing
  • 7 ISSUES RESOLVED
  • 2925 TOTAL REVIEWS
  • $90.6K CLAIMED LOSSES
  • $140 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Good pricing 17
  • Cute clothes 13
  • apparent look of product 9
  • Product is cute 9
  • Extremely dissatisfied 3

Customers don't like

  • Awful customer service149
  • Fact i did not get my stuff37
  • Stole money27
  • Garbage quality of item27
  • Sizing charts completely inaccurate22
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Rockport

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 54 TOTAL REVIEWS
  • $1.8K CLAIMED LOSSES
  • $105 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Style and quality of the shoe 2
  • Shoes i got in the right size 1
  • Shoe 1
  • Rockport shoes for 25 years 1
  • Quality product and great customer service for 25 years 1

Customers don't like

  • Customer service10
  • Shoes or people3
  • Never being informed that my ordered had been canceled2
  • Incorrect amount charged for goods2
  • Still trying to get the right size in one shoe1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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