PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Roamans and DressLily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Roamans
DressLily

Roamans and DressLily Overview

Total reviews
176
3449
Company responses
0
0
Issues resolved
1
14

Roamans and DressLily Consumer Ratings

Rank
224 out of 2059 in Footwear and Clothing category
493 out of 2059 in Footwear and Clothing category
Customer service
195 in category
294 in category
Website
295 in category
422 in category
Discounts and Special Offers
238 in category
263 in category
Product or Service Quality
134 in category
338 in category

Roamans and DressLily Rating Details

Customer service
2 (67 reviews)
1.5 (1312 reviews)
Reviewer's quote

...Called customer service, and of course was on hold for 20 minutes. Was told to call back next week for a refund, because they had not recieved the shirts back yet. When I called back a week later, was told their computer system gave me a refund, but my bank account shows no refund...

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...Thank you for your patience and understanding, Best regards, dresslily Customer Service..

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Website
2.5 (61 reviews)
2.1 (1301 reviews)
Reviewer's quote

...According to Fedx website the post office will deliver and its on the way. My phone informed me this past Saturday that I was charger $14 odd dollars from Fbb Roamans reward. Then tonight my phone informed me that I had another charge by Fbb Roamans reward for $16...

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...They only have a few items on their website - I am not interested in any of them. Then they have this big disclaimer on their website about delays caused by the Chinese New Year. There are other and better companies to do business with...

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Discounts and Special Offers
2.5 (58 reviews)
2.4 (1058 reviews)
Reviewer's quote

...Because taking some me-time is important, we wanted to make it easy for you to treat yourself to something special. Were giving you this exclusive offer of 50% off your order*including clearance. I received my items today...

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...It offers thousands of high quality products with very low prices and best support service . I recommand it..

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Product or Service Quality
2.7 (56 reviews)
1.8 (1170 reviews)
Reviewer's quote

...What kind of customer service is this???..

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...Never received product..

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Roamans and DressLily Pros and Cons

Pros
  • I loved the style and selection
  • Plus size clothes
  • Quality
  • Good pricing
  • Cute clothes
  • Product is cute
Cons
  • Response to customer problems
  • Worst cutomer service
  • Void of customer service of any kind
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money

Roamans and DressLily Most Positive Reviews

Top rated reviews
5

Great clothes, and the sizes fit!I love Roamans and hope to shop by catalog for long years to come!

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5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

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5

As I was ordering and putting in my billing information I double-clicked and didn't get a chance to put in my coupon...

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5

Bought a swimsuit it is the worst quality shapeless rag I have ever seen!! Stitching and finishing awful!!

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Roamans and DressLily Most Critical Reviews

Lowest rated reviews
1

I order 5 items, received a confirm email with correct charges. Once shipped 1 item went to back order, plus bill...

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1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

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1

Got three shipments with inferior clothing and was told I could not cancel fourth shipment because it was processing...

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1

I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I fou...

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Roamans and DressLily Latest Reviews

Recent published reviews
1.4

I ordered a blouse on July 2 2020 It was back ordered until August 10 2020. On August 11th I received a card stating...

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2.4

Put the wrong address on the package never got it

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No votes

Stop sending me catalogs. I do not order from and never will.

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No votes

My order #1W6AJ7R35288, ordered 5-1-2020 has not been delivered yet as of 8-3-2020. It has been already charged to my...

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Roamans and DressLily Products and Services

Most reviewed product and services
  • Roamans Clothing (23 reviews)
  • Roamans Customer Care (13 reviews)
  • Roamans Shipping Service (8 reviews)
  • Dresslily Shipping Service (692 reviews)
  • Dresslily Dress (237 reviews)
  • Dresslily Clothing (196 reviews)