PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Roamans and DressLily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Roamans
DressLily

Roamans and DressLily Overview

Total reviews 169 3439
Company responses 0 0
Issues resolved 1 14

Roamans and DressLily Consumer Ratings

Rank
260 out of 2133 in Footwear and Clothing category
520 out of 2133 in Footwear and Clothing category
Customer service
No votes
No votes
Website
No votes
No votes
Discounts and Special Offers
No votes
No votes
Exchange, Refund and Cancellation Policy
No votes
No votes

Roamans and DressLily Rating Details

Customer service
No votes
No votes
Reviewer's quote

...Called customer service, and of course was on hold for 20 minutes. Was told to call back next week for a refund, because they had not recieved the shirts back yet. When I called back a week later, was told their computer system gave me a refund, but my bank account shows no refund...

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...Many of their items are very cute and I am very fond of them, but their customer service is absolutely atrocious. Two of my items did not fit and trying to send them back was awful. You have to pay for your own return shipping, no shipping lable is provided...

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Website
No votes
No votes
Reviewer's quote

...According to Fedx website the post office will deliver and its on the way. My phone informed me this past Saturday that I was charger $14 odd dollars from Fbb Roamans reward. Then tonight my phone informed me that I had another charge by Fbb Roamans reward for $16...

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...They only have a few items on their website - I am not interested in any of them. Then they have this big disclaimer on their website about delays caused by the Chinese New Year. There are other and better companies to do business with...

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Discounts and Special Offers
No votes
No votes
Reviewer's quote

...Because taking some me-time is important, we wanted to make it easy for you to treat yourself to something special. Were giving you this exclusive offer of 50% off your order*including clearance. I received my items today...

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...It offers thousands of high quality products with very low prices and best support service . I recommand it..

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Exchange, Refund and Cancellation Policy
No votes
No votes
Reviewer's quote

...They are only refunding me for 1 top. Not even the top the was frayed. They returned the tops to me saying the were old & damaged...

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...They refuse to refund and the product has not arrived. Every time I contact them they ask me to wait patiently for another 5-7 days..

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Roamans and DressLily Pros and Cons

Pros
  • I loved the style and selection
  • Plus size clothes
  • Variety to choose from
  • Good pricing
  • Cute clothes
  • Product is cute
Cons
  • Worst cutomer service
  • Response to customer problems
  • Void of customer service of any kind
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money

Roamans and DressLily Most Positive Reviews

Top rated reviews
5

Great clothes, and the sizes fit!I love Roamans and hope to shop by catalog for long years to come!

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5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

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5

As I was ordering and putting in my billing information I double-clicked and didn't get a chance to put in my coupon...

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5

Bought a swimsuit it is the worst quality shapeless rag I have ever seen!! Stitching and finishing awful!!

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Roamans and DressLily Most Critical Reviews

Lowest rated reviews
1

I order 5 items, received a confirm email with correct charges. Once shipped 1 item went to back order, plus bill...

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1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

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1

Got three shipments with inferior clothing and was told I could not cancel fourth shipment because it was processing...

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1

I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I fou...

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Roamans and DressLily Latest Reviews

Recent published reviews
1.8

I used my Romans credit for a Palm Beach Jewelry purchase. My account is paid in full but Palm Beach Jewelry never...

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1

I called and asked for a refund because I have not received the dress going on 3 months now I would not recommend...

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No votes

Everything was fine error on my part they were great

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1

Ordered dress back in August still no dress keep sending emails keep getting what seems automated responses same...

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Roamans and DressLily Products and Services

Most reviewed product and services
  • Roamans Clothing (22 reviews)
  • Roamans Shipping Service (7 reviews)
  • Roamans Shirt (6 reviews)
  • Dresslily Shipping Service (689 reviews)
  • Dresslily Dress (237 reviews)
  • Dresslily Clothing (196 reviews)