PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ralph Lauren and DressLily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ralph Lauren
DressLily

Ralph Lauren and DressLily Overview

Total reviews 159 3438
Company responses 0 0
Issues resolved 0 14

Ralph Lauren and DressLily Consumer Ratings

Rank
5 out of 188 in Fashion category
508 out of 2101 in Footwear and Clothing category
Product or Service Quality
7 in category
343 in category
Customer service
3 in category
293 in category
Diversity of Products or Services
13 in category
448 in category
Value for money
4 in category
301 in category

Ralph Lauren and DressLily Rating Details

Product or Service Quality
1.9 (68 reviews)
1.8 (1165 reviews)
Reviewer's quote

...rude and aggressive this is what happened step by step with quotes Yen (myself) : hello sir gave the item Pierre : (no smile no word ) took the product (unwelcoming) Yen : waiting for the return PIerre : no word from him gave me 336. 56 ( so the cashier gave me back 100 dollar note which had 3 of them one of them was a old shown with the attachment. and then he closed the register Yen : excuse me sir could change me that old 100 dollar note please Pierre : look at me and and said i just closed the register i cant open it again for you (no thankyou no service no smile and very rude )so at this point i thought maybe the...

Read full review

...Many of their items are very cute and I am very fond of them, but their customer service is absolutely atrocious. Two of my items did not fit and trying to send them back was awful. You have to pay for your own return shipping, no shipping lable is provided...

Read full review
Customer service
1.7 (66 reviews)
1.5 (1310 reviews)
Reviewer's quote

...I have had numerous conversations on the Chaps and Ralph Lauren customer service numbers and they are not aware of the status of their own product lines. Two customer service advocates just did a Google Search. I want to give them my business but they don't know where their product is..

Read full review

...Thank you for your patience and understanding, Best regards, dresslily Customer Service..

Read full review
Diversity of Products or Services
2.4 (65 reviews)
2.1 (1068 reviews)
Reviewer's quote

Ralph Lauren is a brand, reputation, quality, and a tradition founded and realized in their products being so much better and worth the price of purchase. For them to forget what had made them so uniquely special, and stand out over everyone else is so disappointing, and unfortunate for people like...

Read full review

No products, 2 items were ordered. 0 zero items sent, zero items received. Why bother to have me write a review when all I got was ABSOLUTELY NOTHING! AND TO TOP OFF NOT GETTING ANY ODER FULFILLED AND SENT TO ME I HAD SUBMIT A Dispute TO GET MY CHARGED FEE FOR THE ORDER BACK IN MY POSSESSION! NOT...

Read full review
Value for money
2.3 (65 reviews)
2.2 (969 reviews)
Reviewer's quote

My only disappointment in my Ralph Lauren pajamas that costed me over $200, and I save my money for three months to buy that pair of black & white wide stripes Ralph Lauren pajamas – they ended up ripping in the crotch area, in the washing machine, & I only washed my Ralph Lauren pajama set by...

Read full review

...As you can see from the pictures the product was in very good condition and for the given price it was value for money. Overall i am very satisfied from the product and from Dresslily shop. :) :y: :happy: :happy:..

Read full review

Ralph Lauren and DressLily Pros and Cons

Pros
  • I used to like it
  • All the traditional classic polo shirts and color selection
  • Very upset
  • Good pricing
  • Cute clothes
  • Product is cute
Cons
  • Quality and customer service
  • Poor quality
  • Worst service ever
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money

Ralph Lauren and DressLily Most Positive Reviews

Top rated reviews
5

i have given order last week no mail from u yet pls update my status soon

Read full review
5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

Read full review
5

I was gifted the wrong size. Should've been 40w 32L. Instead, I couldn't get them around my waist. Mis tagged for sure....

Read full review
5

Bought a swimsuit it is the worst quality shapeless rag I have ever seen!! Stitching and finishing awful!!

Read full review

Ralph Lauren and DressLily Most Critical Reviews

Lowest rated reviews
1

Purchased underwear for my holidays cost me over $200.00 they fell apart after one wash called there client...

Read full review
1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

Read full review
1

No sizes left in style I wanted apart from the mannequin. Asked to try on to see if it fitted and was told I was not...

Read full review
1

I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I fou...

Read full review

Ralph Lauren and DressLily Latest Reviews

Recent published reviews
1

Followed washing/drying instructions and they were a waded mess. Ironing was not going to help them!!!

Read full review
No votes

No order after 3 wedlock Imo pissed call me at +18706564407

Read full review
3.6

hi my name is Yen lung kuo and my contact number is 310 895 3078 and i am just a customer who like to shop at your store...

Read full review
No votes

Customer service at dersslily are a joke they will not look up the transactions i had unauthorized charges on my debit...

Read full review

Ralph Lauren and DressLily Products and Services

Most reviewed product and services
  • Ralph Lauren Customer Care (26 reviews)
  • Ralph Lauren Shirt (25 reviews)
  • Ralph Lauren Shipping Service (13 reviews)
  • Dresslily Shipping Service (689 reviews)
  • Dresslily Dress (237 reviews)
  • Dresslily Clothing (196 reviews)