PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ralph Lauren and DressLily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ralph Lauren
DressLily

Ralph Lauren and DressLily Overview

Total reviews
157
3389
Company responses
0
0
Issues resolved
0
13

DressLily was first mentioned on PissedConsumer on Oct 1, 2013 and since then this brand received 3389 reviews. It is 3232 reviews more than Ralph Lauren received since Aug 14, 2008.

Ralph Lauren and DressLily Consumer Ratings

Rank
3 out of 201 in Fashion category
400 out of 2474 in Footwear and Clothing category
Product or Service Quality
4 in category
280 in category
Diversity of Products or Services
8 in category
384 in category
Customer service
0 in category
248 in category

Ralph Lauren and DressLily Rating Details

Product or Service Quality
2 (62 reviews)
1.8 (1151 reviews)
Reviewer's quote

...I have had numerous conversations on the Chaps and Ralph Lauren customer service numbers and they are not aware of the status of their own product lines. Two customer service advocates just did a Google Search. I want to give them my business but they don't know where their product is..

Matthew S

...I want to return this but unless there is something wrong with the product itself they will not accept the return. Absolutely disgusted..

PissedConsumer1654152
Diversity of Products or Services
2.4 (62 reviews)
2.1 (1056 reviews)
Reviewer's quote

What happened to the original polo fragrance,it used to last all day?I NOTICED

Randy B

Was hung up on really uoset

Cambrea
Customer service
1.7 (61 reviews)
1.5 (1294 reviews)
Reviewer's quote

...I called other factory stores and they stated that Riverhead factory store was the worse in customer satisfaction. I was given a number to file a formal complaint, I made the complaint and was told that I would get a follow up call. The call was never received...

Roy

I contacted their "support" (most unsupportive) service via chat. I spoke with "Tunisia" who was such a poor "listener" I had to ask her if she was a computer. Apparently, I had to wait for my 3rd item to arrive in order for her to give me instructions on how to exchange the shirt they sent the...

PissedConsumer1580250

Ralph Lauren and DressLily Pros and Cons

Pros
  • All the traditional classic polo shirts and color selection
  • I used to like it
  • Brand
  • Good pricing
  • Cute clothes
  • Product is cute
Cons
  • Quality and customer service
  • Poor quality
  • Worst service ever
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money

Ralph Lauren and DressLily Most Positive Reviews

Top rated reviews
5

i have given order last week no mail from u yet pls update my status soon

5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

Ralph Lauren and DressLily Most Critical Reviews

Lowest rated reviews
1

Purchased underwear for my holidays cost me over $200.00 they fell apart after one wash called there client...

1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

Ralph Lauren and DressLily Latest Reviews

Recent published reviews

I bought a shirt. It was the wrong colour so I sent it back. It cost me £80. I had all the paperwork which they...

Read all 157 reviews

They picked up and hung up right away is this company a scam or do they just send you random *** because I didnt order...

Read all 3389 reviews

Ralph Lauren and DressLily Products and Services

Most reviewed product and services
  • Ralph Lauren Shirt (24 reviews)
  • Ralph Lauren Customer Care (14 reviews)
  • Ralph Lauren Shipping Service (8 reviews)
  • Dresslily Shipping Service (675 reviews)
  • Dresslily Dress (235 reviews)
  • Dresslily Clothing (195 reviews)