PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ralph Lauren and DressLily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ralph Lauren
DressLily

Ralph Lauren and DressLily Overview

Total reviews
154
3423
Company responses
0
0
Issues resolved
0
14

Ralph Lauren and DressLily Consumer Ratings

Rank
3 out of 185 in Fashion category
464 out of 1975 in Footwear and Clothing category
Product or Service Quality
5 in category
333 in category
Diversity of Products or Services
8 in category
432 in category
Customer service
0 in category
297 in category
Value for money
3 in category
277 in category

Ralph Lauren and DressLily Rating Details

Product or Service Quality
2 (64 reviews)
1.8 (1160 reviews)
Reviewer's quote

...I have had numerous conversations on the Chaps and Ralph Lauren customer service numbers and they are not aware of the status of their own product lines. Two customer service advocates just did a Google Search. I want to give them my business but they don't know where their product is..

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It has been over a month and the products are still listed as processing. Contacting customer service is a joke. You a didnt answer each time...

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Diversity of Products or Services
2.4 (62 reviews)
2.1 (1062 reviews)
Reviewer's quote

Ralph Lauren is a brand, reputation, quality, and a tradition founded and realized in their products being so much better and worth the price of purchase. For them to forget what had made them so uniquely special, and stand out over everyone else is so disappointing, and unfortunate for people like...

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...It offers thousands of high quality products with very low prices and best support service . I recommand it..

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Customer service
1.7 (62 reviews)
1.5 (1304 reviews)
Reviewer's quote

I could go on and on about the nastiness and how polo has diminished it’s customer service. I have been trying to make several attempts to be heard and file a formal complaint with Polo, but they do not call or respond back. The actions of the store, this management, Bert, and the area manager,...

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...As of this day, I still have not received any response from dresslilys customer service. Do not order anything from this company, you wont be happy..

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Value for money
2.3 (60 reviews)
2.2 (964 reviews)
Reviewer's quote

My only disappointment in my Ralph Lauren pajamas that costed me over $200, and I save my money for three months to buy that pair of black & white wide stripes Ralph Lauren pajamas – they ended up ripping in the crotch area, in the washing machine, & I only washed my Ralph Lauren pajama set by...

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...As you can see from the pictures the product was in very good condition and for the given price it was value for money. Overall i am very satisfied from the product and from Dresslily shop. :) :y: :happy: :happy:..

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Ralph Lauren and DressLily Pros and Cons

Pros
  • I used to like it
  • All the traditional classic polo shirts and color selection
  • Brand
  • Good pricing
  • Cute clothes
  • Product is cute
Cons
  • Worst service ever
  • Quality and customer service
  • Poor quality
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money

Ralph Lauren and DressLily Most Positive Reviews

Top rated reviews
5

i have given order last week no mail from u yet pls update my status soon

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5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

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5

I was gifted the wrong size. Should've been 40w 32L. Instead, I couldn't get them around my waist. Mis tagged for sure....

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5

Bought a swimsuit it is the worst quality shapeless rag I have ever seen!! Stitching and finishing awful!!

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Ralph Lauren and DressLily Most Critical Reviews

Lowest rated reviews
1

Purchased underwear for my holidays cost me over $200.00 they fell apart after one wash called there client...

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1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

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1

No sizes left in style I wanted apart from the mannequin. Asked to try on to see if it fitted and was told I was not...

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1

I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I fou...

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Ralph Lauren and DressLily Latest Reviews

Recent published reviews
1

I still have not received my package

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1.7

It's been over a month I purchase my order on May 31st and its June 1st and I still have not gotten my order I even have...

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1

Faulty item cost around 168£ sent item back and was assured full refund to follow, this has now been 3 months and nothin...

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No votes

I need my order to come in before the 19th

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Ralph Lauren and DressLily Products and Services

Most reviewed product and services
  • Ralph Lauren Customer Care (25 reviews)
  • Ralph Lauren Shirt (25 reviews)
  • Ralph Lauren Shipping Service (13 reviews)
  • Dresslily Shipping Service (691 reviews)
  • Dresslily Dress (237 reviews)
  • Dresslily Clothing (196 reviews)