PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rainbow Shops and DressLily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rainbow Shops
DressLily

Rainbow Shops and DressLily Overview

Total reviews 539 3438
Company responses 0 0
Issues resolved 2 14

Rainbow Shops and DressLily Consumer Ratings

Rank
309 out of 2104 in Footwear and Clothing category
509 out of 2104 in Footwear and Clothing category
Customer service
316 in category
296 in category
Exchange, Refund and Cancellation Policy
224 in category
302 in category
Diversity of Products or Services
326 in category
448 in category
Product or Service Quality
220 in category
344 in category

Rainbow Shops and DressLily Rating Details

Customer service
1.5 (246 reviews)
1.5 (1310 reviews)
Reviewer's quote

...Contacted customer service and they were going look into it. I haven't heard anything. They don't answer their phone number...

Read full review

...Many of their items are very cute and I am very fond of them, but their customer service is absolutely atrocious. Two of my items did not fit and trying to send them back was awful. You have to pay for your own return shipping, no shipping lable is provided...

Read full review
Exchange, Refund and Cancellation Policy
1.8 (213 reviews)
1.5 (1135 reviews)
Reviewer's quote

I asked associate about return policy before purchasing after purchased and realized it was to big. I returns it to the store within a hour and she told me I cant return it after I specifically asked about the return policy. She told me long as its before 7days and you have a receipt..

Read full review

...They refuse to refund and the product has not arrived. Every time I contact them they ask me to wait patiently for another 5-7 days..

Read full review
Diversity of Products or Services
2.5 (195 reviews)
2.1 (1068 reviews)
Reviewer's quote

...The prices are outstanding and customer services is great. The girls are great. They help me put outdits r Together...

Read full review

No products, 2 items were ordered. 0 zero items sent, zero items received. Why bother to have me write a review when all I got was ABSOLUTELY NOTHING! AND TO TOP OFF NOT GETTING ANY ODER FULFILLED AND SENT TO ME I HAD SUBMIT A Dispute TO GET MY CHARGED FEE FOR THE ORDER BACK IN MY POSSESSION! NOT...

Read full review
Product or Service Quality
2.2 (193 reviews)
1.8 (1165 reviews)
Reviewer's quote

Hi sir my order 10141 Rama and pink silk sarees but received other product light green sarees directed border please replace this product..

Read full review

I need the return address!!!!unreal trying to get a hold of customer service!!!terrible..

Read full review

Rainbow Shops and DressLily Pros and Cons

Pros
  • Good deals on cute cheap stuff
  • Plus size idea but cheap quality made
  • Run around i got
  • Good pricing
  • Cute clothes
  • Product is cute
Cons
  • Customer sevice
  • Customer service
  • Manager acting rude to me
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money

Rainbow Shops and DressLily Most Positive Reviews

Top rated reviews
5

I placed n order on 5/28/15, I have'nt recieved my order, I'm told it's n route, so Q, Wheres my Package, why u not...

Read full review
5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

Read full review
5

There worst customer service ever on a Sunday morning. The sales associated was rude, nasty and without cause. the...

Read full review
5

Bought a swimsuit it is the worst quality shapeless rag I have ever seen!! Stitching and finishing awful!!

Read full review

Rainbow Shops and DressLily Most Critical Reviews

Lowest rated reviews
1

So today I decided to stop in a Rainbow Store in HAWTHORNE, NJ, JUST to check out some riding boots for the winter...

Read full review
1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

Read full review
1

I tried to exchange my clothes for a bigger size I forgot my receipt but the clothes still had the tag on them the...

Read full review
1

I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I fou...

Read full review

Rainbow Shops and DressLily Latest Reviews

Recent published reviews
No votes

I received an item today and I would like to exchange it at one of the store s but there not any tags on the item

Read full review
No votes

No order after 3 wedlock Imo pissed call me at +18706564407

Read full review
1

I asked associate about return policy before purchasing after purchased and realized it was to big. I returns it to the...

Read full review
No votes

Customer service at dersslily are a joke they will not look up the transactions i had unauthorized charges on my debit...

Read full review

Rainbow Shops and DressLily Products and Services

Most reviewed product and services
  • Rainbow Shops Customer Care (102 reviews)
  • Rainbow Shops Manager (76 reviews)
  • Rainbow Shops Cashier (23 reviews)
  • Dresslily Shipping Service (689 reviews)
  • Dresslily Dress (237 reviews)
  • Dresslily Clothing (196 reviews)