PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rainbow Shops and DressLily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rainbow Shops
DressLily

Rainbow Shops and DressLily Overview

Total reviews
495
3424
Company responses
0
0
Issues resolved
2
14

Rainbow Shops and DressLily Consumer Ratings

Rank
254 out of 1976 in Footwear and Clothing category
465 out of 1976 in Footwear and Clothing category
Customer service
317 in category
294 in category
Exchange, Refund and Cancellation Policy
223 in category
283 in category
Diversity of Products or Services
312 in category
428 in category
Discounts and Special Offers
173 in category
243 in category

Rainbow Shops and DressLily Rating Details

Customer service
1.5 (235 reviews)
1.5 (1304 reviews)
Reviewer's quote

I made two different orders for rainbows and never received my package i called customer service and they were really nasty and disrespectful then the lady told me therr is nothing they can do...

Read full review

...As of this day, I still have not received any response from dresslilys customer service. Do not order anything from this company, you wont be happy..

Read full review
Exchange, Refund and Cancellation Policy
1.8 (204 reviews)
1.5 (1130 reviews)
Reviewer's quote

...Not to mention the return policy was behind other products by thr register so you couldn't even see it. The lady i spoke to in the phone, Keisha, said that the policy in the store is outdated. I am not satisfied with this all...

Read full review

...At this point I just want a refund and not the products..

Read full review
Diversity of Products or Services
2.5 (190 reviews)
2.1 (1062 reviews)
Reviewer's quote

...The prices are outstanding and customer services is great. The girls are great. They help me put outdits r Together...

Read full review

It has been over a month and the products are still listed as processing. Contacting customer service is a joke. You a didnt answer each time...

Read full review
Discounts and Special Offers
2.8 (187 reviews)
2.4 (1049 reviews)
Reviewer's quote

I ordered something from rainbows three years ago and I had to dispute it because they charged my card twice. I tried to place an order a few days ago and I got an email saying they could not process my order. I called customer service and the guy told me it was because I wasn't in good standing...

Read full review

...It offers thousands of high quality products with very low prices and best support service . I recommand it..

Read full review

Rainbow Shops and DressLily Pros and Cons

Pros
  • Good deals on cute cheap stuff
  • Run around i got
  • Price
  • Good pricing
  • Cute clothes
  • Product is cute
Cons
  • Customer sevice
  • Customer service
  • Manager acting rude to me
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money

Rainbow Shops and DressLily Most Positive Reviews

Top rated reviews
5

I placed n order on 5/28/15, I have'nt recieved my order, I'm told it's n route, so Q, Wheres my Package, why u not...

Read full review
5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

Read full review
5

There worst customer service ever on a Sunday morning. The sales associated was rude, nasty and without cause. the...

Read full review
5

Bought a swimsuit it is the worst quality shapeless rag I have ever seen!! Stitching and finishing awful!!

Read full review

Rainbow Shops and DressLily Most Critical Reviews

Lowest rated reviews
1

So today I decided to stop in a Rainbow Store in HAWTHORNE, NJ, JUST to check out some riding boots for the winter...

Read full review
1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

Read full review
1

I tried to exchange my clothes for a bigger size I forgot my receipt but the clothes still had the tag on them the...

Read full review
1

I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I fou...

Read full review

Rainbow Shops and DressLily Latest Reviews

Recent published reviews
No votes

I was told my daughter granddaughter and I could not come in the store because we didnt have face masks. I explained to...

Read full review
No votes

I try to check on my order but not respond,am really frustrated about that situation I will never shop from your again...

Read full review
1.4

I made two different orders for rainbows and never received my package i called customer service and they were really...

Read full review
1.7

It's been over a month I purchase my order on May 31st and its June 1st and I still have not gotten my order I even have...

Read full review

Rainbow Shops and DressLily Products and Services

Most reviewed product and services
  • Rainbow Shops Customer Care (100 reviews)
  • Rainbow Shops Manager (76 reviews)
  • Rainbow Shops Cashier (23 reviews)
  • Dresslily Shipping Service (692 reviews)
  • Dresslily Dress (237 reviews)
  • Dresslily Clothing (196 reviews)