PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rack Room Shoes and DressLily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rack Room Shoes
DressLily

Rack Room Shoes and DressLily Overview

Total reviews 93 3438
Company responses 0 0
Issues resolved 0 14

Rack Room Shoes and DressLily Consumer Ratings

Rank
388 out of 2097 in Footwear and Clothing category
505 out of 2097 in Footwear and Clothing category
Product or Service Quality
335 in category
344 in category
Discounts and Special Offers
240 in category
267 in category
Price Affordability
453 in category
294 in category
Customer service
272 in category
297 in category

Rack Room Shoes and DressLily Rating Details

Product or Service Quality
1.9 (43 reviews)
1.8 (1165 reviews)
Reviewer's quote

...from these people they are the worse I wish I would have read the reviews before ordering I was blinded by the sale DO NOT ORDER FROM THIS COMPANY customer service...

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...Many of their items are very cute and I am very fond of them, but their customer service is absolutely atrocious. Two of my items did not fit and trying to send them back was awful. You have to pay for your own return shipping, no shipping lable is provided...

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Discounts and Special Offers
2.5 (43 reviews)
2.4 (1052 reviews)
Reviewer's quote

Online order confusion from pickup store

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...It offers thousands of high quality products with very low prices and best support service . I recommand it..

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Price Affordability
2.3 (42 reviews)
2.9 (1035 reviews)
Reviewer's quote

the shoes here are amazing! i bought a pair of adidas from here at a great and affordable price! they fit perfectly and their customer service is really helpful too. come see rack room shoes now! :y:..

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Nice and quick card for very reasonable price. I'm using it formatted as internal memory in my smartphone. The promotion I got was excellent, so the price was awesome for the quality...

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Customer service
1.6 (41 reviews)
1.5 (1310 reviews)
Reviewer's quote

...Worst customer service ever and not respectful. Thank you for your time and looking forward to hearing back from you!..

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...Thank you for your patience and understanding, Best regards, dresslily Customer Service..

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Rack Room Shoes and DressLily Pros and Cons

Pros
  • Selection of shoes
  • Shoes
  • Se resbalan
  • Good pricing
  • Cute clothes
  • Product is cute
Cons
  • Customer service
  • Customer care online is awful - product delivery is awful
  • Store manager
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money

Rack Room Shoes and DressLily Most Positive Reviews

Top rated reviews
5

Bought my kids all shoes for Xmas from Rackroom Shoes. Of course the one shoe that didn't fit was for the 50% off...

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5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

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5

Ordered on May 2nd 2020 received my order on May 6th 2020 ! Super fast shipping, and they were the right size and where...

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5

Bought a swimsuit it is the worst quality shapeless rag I have ever seen!! Stitching and finishing awful!!

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Rack Room Shoes and DressLily Most Critical Reviews

Lowest rated reviews
1

Avoid doing business with Rack Room Shoes. Their in-store associates were polite; however, their online "customer care...

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1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

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1

This company still practices slavery in San Antonio, Texas. If they could hit their staff, they would...If you are black...

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1

I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I fou...

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Rack Room Shoes and DressLily Latest Reviews

Recent published reviews
1.6

Online order confusion from pickup store

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No votes

No order after 3 wedlock Imo pissed call me at +18706564407

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1

I ordered and paid 34.20 for complete series of victorious and today dvds come in there's 6 white dvds not even legit...

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No votes

Customer service at dersslily are a joke they will not look up the transactions i had unauthorized charges on my debit...

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Rack Room Shoes and DressLily Products and Services

Most reviewed product and services
  • Rack Room Shoes Customer Care (23 reviews)
  • Rack Room Shoes Manager (13 reviews)
  • Rack Room Shoes Shipping Service (4 reviews)
  • Dresslily Shipping Service (689 reviews)
  • Dresslily Dress (237 reviews)
  • Dresslily Clothing (196 reviews)