PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ooshirts and DressLily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ooshirts
DressLily

Ooshirts and DressLily Overview

Total reviews 575 3442
Company responses 69 0
Issues resolved 4 14

Ooshirts and DressLily Consumer Ratings

Rank
528 out of 2193 in Footwear and Clothing category
542 out of 2193 in Footwear and Clothing category
Customer service
537 in category
313 in category
Website
458 in category
455 in category
Exchange, Refund and Cancellation Policy
448 in category
323 in category
Product or Service Quality
420 in category
377 in category

Ooshirts and DressLily Rating Details

Customer service
1.1 (238 reviews)
1.5 (1310 reviews)
Reviewer's quote

...I'm sure my $50 order will not impact their revenue, but if a dozen others opt for a different provider, maybe they could learn something about customer service. Personally I've spent 30+ years in Customer Service and CS Leadership. This was very poor customer service...

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...Many of their items are very cute and I am very fond of them, but their customer service is absolutely atrocious. Two of my items did not fit and trying to send them back was awful. You have to pay for your own return shipping, no shipping lable is provided...

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Website
2.1 (219 reviews)
2.1 (1298 reviews)
Reviewer's quote

With a poorly designed website, they robbed me of 422$, and when I tried to contact them on their "online chat" or their "phone number," neither worked on a cell or landline. These thieves are *** artists trying to make themselves look like a reliable business such as CustomInk. Don't order...

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...They only have a few items on their website - I am not interested in any of them. Then they have this big disclaimer on their website about delays caused by the Chinese New Year. There are other and better companies to do business with...

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Exchange, Refund and Cancellation Policy
1.2 (204 reviews)
1.5 (1136 reviews)
Reviewer's quote

...It would have been nice to know it wasn't going to meet my deadline about 2 weeks ago so I could find someone else! Now Im struggling to find someone else to do the shirts in time! Now I can't get a response about a refund after 3 emails! Never again will I deal with this company!..

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...They refuse to refund and the product has not arrived. Every time I contact them they ask me to wait patiently for another 5-7 days..

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Product or Service Quality
1.7 (197 reviews)
1.8 (1166 reviews)
Reviewer's quote

Etc!) Not only that but they were 2 MONTHS LATE!!! When I contacted customer service they said "this is the industry standard" BULL! I've had this design printed by other people before (and OOshirts too, which came out great the first time!) They are so up and down and unreliable, some stuff comes...

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I need the return address!!!!unreal trying to get a hold of customer service!!!terrible..

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Ooshirts and DressLily Pros and Cons

Pros
  • Website
  • Price
  • Design abilties
  • Good pricing
  • Cute clothes
  • Product is cute
Cons
  • Customer service
  • Lack of response
  • Lack of customer service
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money

Ooshirts and DressLily Most Positive Reviews

Top rated reviews
5

I can't say enough about ooShirts. They were quick and very good. I see some people had problems with them but I certa...

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5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

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5

Shirst are too small need to return for bigger sizes 3x

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5

Bought a swimsuit it is the worst quality shapeless rag I have ever seen!! Stitching and finishing awful!!

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Ooshirts and DressLily Most Critical Reviews

Lowest rated reviews
1

When attempting to correct an issue with DAMAGED MERCHANDISE (SHIRTS HAD HOLES IN THEM) I was refused a replacement...

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1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

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1

I can't explain how horrible the service is!! How is this company still open. I made up a t-shirt to do something nice...

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1

I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I fou...

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Ooshirts and DressLily Latest Reviews

Recent published reviews
1.7

I found their site via internet search. I liked the tool, shirt was for my son turning 21. Plenty of time for normal pro...

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No votes

I ordered a pear of leggings size L. For my Lady as soon as i hit the pay send it automatically got changed to a 2X two...

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1.2

WORST and deceiving retailer I have experienced in years. Son ordered three custom shirts. Did not arrive or printed in...

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5

Made a purchase of almost
$100 dollars..After doing the transaction I expected to.receive A notification that confirmed m...

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Ooshirts and DressLily Products and Services

Most reviewed product and services
  • Ooshirts Shirt (162 reviews)
  • Ooshirts T-shirt (94 reviews)
  • Ooshirts Shipping Service (73 reviews)
  • Dresslily Shipping Service (689 reviews)
  • Dresslily Dress (237 reviews)
  • Dresslily Clothing (196 reviews)