PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Northstyle and DressLily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Northstyle
DressLily

Northstyle and DressLily Overview

Total reviews 528 3440
Company responses 0 0
Issues resolved 0 14

Northstyle and DressLily Consumer Ratings

Rank
518 out of 2184 in Footwear and Clothing category
539 out of 2184 in Footwear and Clothing category
Customer service
418 in category
316 in category
Product or Service Quality
251 in category
382 in category
Delivery Service
426 in category
430 in category
Website
323 in category
459 in category

Northstyle and DressLily Rating Details

Customer service
1.3 (147 reviews)
1.5 (1310 reviews)
Reviewer's quote

...Now I need to wait 7-14 days for that to be processed! Why was I never notified of this "hold" and delay???? Poor Customer Service, poor customer service representative!beware..

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...Many of their items are very cute and I am very fond of them, but their customer service is absolutely atrocious. Two of my items did not fit and trying to send them back was awful. You have to pay for your own return shipping, no shipping lable is provided...

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Product or Service Quality
2.2 (125 reviews)
1.8 (1166 reviews)
Reviewer's quote

...I emailed customer service and they said there had been a problem with the payment method. There has never been a problem with my Visa card. So then I checked the status again and it said the order was "customer cancelled" on Sept 17th...

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I need the return address!!!!unreal trying to get a hold of customer service!!!terrible..

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Delivery Service
1.7 (118 reviews)
1.6 (1194 reviews)
Reviewer's quote

...I told him I did not sign up for the program, he said please hold for customer service. I swear I sounded as if he just held the phone for a few seconds and the same person answered as "customer service". He immediately said I signed up for the service...

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There delivery service is terrible I was planning to place more orders "I don't think So" Poor Order service..

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Website
2.5 (116 reviews)
2.1 (1297 reviews)
Reviewer's quote

I ordered a Christmas present on December 7th, wasn't told it wasn't in stock. When I checked on my order it showed in stock on the 12th. After several emails to customer service they said it was just back in stock (a lie according to their website). I requested they upgrade the shipping to get it...

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...They only have a few items on their website - I am not interested in any of them. Then they have this big disclaimer on their website about delays caused by the Chinese New Year. There are other and better companies to do business with...

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Northstyle and DressLily Pros and Cons

Pros
  • Catalog
  • Clothng i got fairly well
  • Beautiful styles
  • Good pricing
  • Cute clothes
  • Product is cute
Cons
  • Customer service
  • Quality of item received
  • No refund
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money

Northstyle and DressLily Most Positive Reviews

Top rated reviews
5

I order two pairs of pants specifically because they were advertised to be the exact length I wanted. I tried them on...

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5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

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5

You receive those catalogs in the mail and see the beautiful women's clothing... DON'T BITE! I had forgotten how long...

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5

Bought a swimsuit it is the worst quality shapeless rag I have ever seen!! Stitching and finishing awful!!

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Northstyle and DressLily Most Critical Reviews

Lowest rated reviews
1

Be warned!!! I am a fair reviewer! Do Not Order from this company. Speak loud with your hard earned money and do NOT...

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1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

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1

Poor customer service. I wrote them several times for a replacement button. It has been at least six months and they...

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1

I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I fou...

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Northstyle and DressLily Latest Reviews

Recent published reviews
1

I placed an order on Sept 9 for four items totaling $270. After 5 weeks and not receiving the order or any info about...

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No votes

Wrong number when called customer service.

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No votes

this company needs to be shut down

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1

I called and asked for a refund because I have not received the dress going on 3 months now I would not recommend...

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Northstyle and DressLily Products and Services

Most reviewed product and services
  • Northstyle Shipping Service (117 reviews)
  • Northstyle Vip Membership (47 reviews)
  • Northstyle Membership (23 reviews)
  • Dresslily Shipping Service (689 reviews)
  • Dresslily Dress (237 reviews)
  • Dresslily Clothing (196 reviews)