PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Northstyle and DressLily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Northstyle
DressLily

Northstyle and DressLily Overview

Total reviews
504
3394
Company responses
0
0
Issues resolved
0
13

DressLily was first mentioned on PissedConsumer on Oct 1, 2013 and since then this brand received 3394 reviews. It is 2890 reviews more than Northstyle received since Aug 28, 2009.

Northstyle and DressLily Consumer Ratings

Rank
389 out of 2293 in Footwear and Clothing category
409 out of 2293 in Footwear and Clothing category
Customer service
358 in category
261 in category
Product or Service Quality
182 in category
292 in category
Delivery Service
336 in category
348 in category

According to consumer ratings and reviews, Northstyle ranks 20 points higher in the Footwear and Clothing category than DressLily. People gave Northstyle 1.3 stars for Customer service criterion in Footwear and Clothing category and it is 600 points higher than the worst rated brand in this category. At the same time, DressLily was rated 1.5 stars for Customer service criterion in this category and it is 697 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Northstyle has a higher rating than DressLily. Regarding Delivery Service criterion, consumers gave Northstyle 1.7 stars and it is 65% greater than other in category. DressLily however was rated 1.6 stars and it is 64% greater than other in category.

Northstyle and DressLily Rating Details

Customer service
1.3 (137 reviews)
1.5 (1297 reviews)
Reviewer's quote

...I told him I did not sign up for the program, he said please hold for customer service. I swear I sounded as if he just held the phone for a few seconds and the same person answered as "customer service". He immediately said I signed up for the service...

PissedConsumer1758480

...Oh, there so-called Customer Service number only takes calls from new purchasers - slick, huh? Oh, well...

Janelli
Product or Service Quality
2.3 (116 reviews)
1.8 (1152 reviews)
Reviewer's quote

...I had an extremely hard time understanding the customer service lady. She assured me that my package would arrive in 7-10 business days. I called two more times after not receiving the order and each time I got the same lady...

Raenell

...I want to return this but unless there is something wrong with the product itself they will not accept the return. Absolutely disgusted..

PissedConsumer1654152
Delivery Service
1.7 (112 reviews)
1.6 (1178 reviews)
Reviewer's quote

After several emails to customer service they said it was just back in stock (a lie according to their website). I requested they upgrade the shipping to get it here for Christmas since it is a present, they did nothing shipped it on the 22nd and it won't be here in time for Christmas. Shipping was...

Karmon

There delivery service is terrible I was planning to place more orders "I don't think So" Poor Order service..

Avalene

Northstyle and DressLily Pros and Cons

Pros
  • Catalog
  • Clothng i got fairly well
  • Beautiful styles
  • Good pricing
  • Cute clothes
  • Product is cute
Cons
  • Customer service
  • Quality of item received
  • No refund
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money

Northstyle and DressLily Most Positive Reviews

Top rated reviews
5

I order two pairs of pants specifically because they were advertised to be the exact length I wanted. I tried them on...

5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

Northstyle and DressLily Most Critical Reviews

Lowest rated reviews
1

Be warned!!! I am a fair reviewer! Do Not Order from this company. Speak loud with your hard earned money and do NOT...

1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

Northstyle and DressLily Latest Reviews

Recent published reviews
1

I placed an order on NorthStyle web-page. I DID NOT SIGN UP FOR THE FREE SHIPPING OR THE VIP program with this order. I...

Read all 504 reviews

No response on phone or email

Read all 3394 reviews

Northstyle and DressLily Products and Services

Most reviewed product and services
  • Northstyle Shipping Service (106 reviews)
  • Northstyle Customer Care (39 reviews)
  • Northstyle Vip Membership (36 reviews)
  • Dresslily Shipping Service (675 reviews)
  • Dresslily Dress (236 reviews)
  • Dresslily Clothing (195 reviews)