PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about DressLily and Northstyle as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

DressLily
Northstyle

DressLily and Northstyle Overview

Total reviews
3424
513
Company responses
0
0
Issues resolved
14
0

DressLily and Northstyle Consumer Ratings

Rank
465 out of 1976 in Footwear and Clothing category
442 out of 1976 in Footwear and Clothing category
Customer service
294 in category
375 in category
Website
408 in category
275 in category
Delivery Service
361 in category
350 in category
Product or Service Quality
330 in category
207 in category

DressLily and Northstyle Rating Details

Customer service
1.5 (1304 reviews)
1.3 (140 reviews)
Reviewer's quote

...As of this day, I still have not received any response from dresslilys customer service. Do not order anything from this company, you wont be happy..

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...I told him I did not sign up for the program, he said please hold for customer service. I swear I sounded as if he just held the phone for a few seconds and the same person answered as "customer service". He immediately said I signed up for the service...

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Website
2.1 (1292 reviews)
2.6 (112 reviews)
Reviewer's quote

...They only have a few items on their website - I am not interested in any of them. Then they have this big disclaimer on their website about delays caused by the Chinese New Year. There are other and better companies to do business with...

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I ordered a Christmas present on December 7th, wasn't told it wasn't in stock. When I checked on my order it showed in stock on the 12th. After several emails to customer service they said it was just back in stock (a lie according to their website). I requested they upgrade the shipping to get it...

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Delivery Service
1.6 (1186 reviews)
1.7 (114 reviews)
Reviewer's quote

There delivery service is terrible I was planning to place more orders "I don't think So" Poor Order service..

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...I had an extremely hard time understanding the customer service lady. She assured me that my package would arrive in 7-10 business days. I called two more times after not receiving the order and each time I got the same lady...

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Product or Service Quality
1.8 (1160 reviews)
2.2 (120 reviews)
Reviewer's quote

It has been over a month and the products are still listed as processing. Contacting customer service is a joke. You a didnt answer each time...

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When I phoned to ask which shipping service to use one representative told me to put it in a Fedex box even though the label they sent me was not a Fedex label. The second representative told me the shipping label is a USPS label and I must take the item to the post office and get a tracking...

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DressLily and Northstyle Pros and Cons

Pros
  • Good pricing
  • Cute clothes
  • Product is cute
  • Catalog
  • Clothng i got fairly well
  • Beautiful styles
Cons
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money
  • Customer service
  • Quality of item received
  • No refund

DressLily and Northstyle Most Positive Reviews

Top rated reviews
5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

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5

I order two pairs of pants specifically because they were advertised to be the exact length I wanted. I tried them on...

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5

Bought a swimsuit it is the worst quality shapeless rag I have ever seen!! Stitching and finishing awful!!

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5

You receive those catalogs in the mail and see the beautiful women's clothing... DON'T BITE! I had forgotten how long...

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DressLily and Northstyle Most Critical Reviews

Lowest rated reviews
1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

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1

Be warned!!! I am a fair reviewer! Do Not Order from this company. Speak loud with your hard earned money and do NOT...

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1

I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I fou...

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1

Poor customer service. I wrote them several times for a replacement button. It has been at least six months and they...

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DressLily and Northstyle Latest Reviews

Recent published reviews
No votes

I try to check on my order but not respond,am really frustrated about that situation I will never shop from your again...

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No votes

I made the mistake of signing up for the VIP and intended to use it for one "free" shipping and then cancel. When I was...

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1.7

It's been over a month I purchase my order on May 31st and its June 1st and I still have not gotten my order I even have...

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1.8

Stealing money from unaware. Customers monthy.

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DressLily and Northstyle Products and Services

Most reviewed product and services
  • Dresslily Shipping Service (692 reviews)
  • Dresslily Dress (237 reviews)
  • Dresslily Clothing (196 reviews)
  • Northstyle Shipping Service (116 reviews)
  • Northstyle Vip Membership (46 reviews)
  • Northstyle Customer Care (37 reviews)