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Dresslily

Footwear and Clothing
  • 6 ISSUES RESOLVED
  • 2405 TOTAL REVIEWS
  • $86.6K CLAIMED LOSSES
  • $140 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Good pricing 17
  • Cute clothes 13
  • apparent look of product 9
  • Product is cute 7
  • Extremely dissatisfied 3

Customers don't like

  • Awful customer service65
  • Fact i did not get my stuff39
  • Garbage quality of item28
  • Stole money27
  • Sizing charts completely inaccurate24
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Modlily

Footwear and Clothing
  • 5 ISSUES RESOLVED
  • 2513 TOTAL REVIEWS
  • $45.3K CLAIMED LOSSES
  • $86 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • That its cheap 14
  • Look of clothes on ad 8
  • Photographs of the products 7
  • Ease of searching through the site 5
  • Price 5

Customers don't like

  • Customer service14
  • Product quality10
  • Poor customer service8
  • Customer service unresponsive7
  • Delivery and service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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