PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about DressLily and Modlily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

DressLily
Modlily

DressLily and Modlily Overview

Total reviews
3449
3236
Company responses
0
0
Issues resolved
14
8

DressLily and Modlily Consumer Ratings

Rank
493 out of 2059 in Footwear and Clothing category
718 out of 2059 in Footwear and Clothing category
Customer service
294 in category
496 in category
Website
422 in category
571 in category
Delivery Service
376 in category
443 in category
Product or Service Quality
338 in category
514 in category

DressLily and Modlily Rating Details

Customer service
1.5 (1312 reviews)
1.1 (1471 reviews)
Reviewer's quote

...Thank you for your patience and understanding, Best regards, dresslily Customer Service..

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...Its been 8 weeks and Im not happy with the poor customer service..

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Website
2.1 (1301 reviews)
1.7 (1350 reviews)
Reviewer's quote

...They only have a few items on their website - I am not interested in any of them. Then they have this big disclaimer on their website about delays caused by the Chinese New Year. There are other and better companies to do business with...

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...The only reason I got on this website was the Only way I got a response..

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Delivery Service
1.6 (1196 reviews)
1.4 (1130 reviews)
Reviewer's quote

There delivery service is terrible I was planning to place more orders "I don't think So" Poor Order service..

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WARNING: DO NOT ORDER FROM THIS COMPANY! POOR CUSTOMER SERVICE, NO RESPONSE WITH INQUIRIES ON YOUR ITEM. I ORDERED A SWIM SUIT ON MAY 7, 2020, I'M STILL WAITING, I HAVE NOT RECEIVED ANY INFO FROM MODLILY. MY SUIT IS SOMEWHERE IN SHANGHAI...

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Product or Service Quality
1.8 (1170 reviews)
1.3 (1140 reviews)
Reviewer's quote

...Never received product..

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...Poor quality. No shipping receipt or return label. This company is ripping people off..

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DressLily and Modlily Pros and Cons

Pros
  • Good pricing
  • Cute clothes
  • Product is cute
  • That its cheap
  • Look of clothes on ad
  • Price
Cons
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money
  • Customer service
  • Product quality
  • Have no way of contacting anyone for refund

DressLily and Modlily Most Positive Reviews

Top rated reviews
5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

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5

ordered items on 4/27 to be recieved on 5/1 or 5/4. Did not recieve items until 5/6. Upon arrival items were completely...

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5

Bought a swimsuit it is the worst quality shapeless rag I have ever seen!! Stitching and finishing awful!!

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5

I had no problems with ordering. It fits perfectly, finally a swim suit that supports me. I'm excited for my next order...

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DressLily and Modlily Most Critical Reviews

Lowest rated reviews
1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

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1

Have purchased clothes and paid extra for express delivery (2-3 days)! Two weeks later haven't heard a word, filled a...

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1

I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I fou...

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1

Modlily is garbage. Clothes are very poor quality and look very different than advertised. ie; description of pants...

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DressLily and Modlily Latest Reviews

Recent published reviews
2.4

Put the wrong address on the package never got it

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2.8

I just need to return product

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No votes

My order #1W6AJ7R35288, ordered 5-1-2020 has not been delivered yet as of 8-3-2020. It has been already charged to my...

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No votes

saw a review clothes run small so I ordered a medium and they are to big and would like to return them and how do I go...

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DressLily and Modlily Products and Services

Most reviewed product and services
  • Dresslily Shipping Service (692 reviews)
  • Dresslily Dress (237 reviews)
  • Dresslily Clothing (196 reviews)
  • Modlily Shipping Service (460 reviews)
  • Modlily Dress (434 reviews)
  • Modlily Swimsuit (352 reviews)