PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mirror Essentials and DressLily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mirror Essentials
DressLily

Mirror Essentials and DressLily Overview

Total reviews 173 3439
Company responses 0 0
Issues resolved 0 14

Mirror Essentials and DressLily Consumer Ratings

Rank
745 out of 2144 in Footwear and Clothing category
525 out of 2144 in Footwear and Clothing category
Delivery Service
454 in category
414 in category
Customer service
375 in category
302 in category
Website
694 in category
436 in category
Exchange, Refund and Cancellation Policy
403 in category
311 in category

Mirror Essentials and DressLily Rating Details

Delivery Service
1.5 (54 reviews)
1.6 (1194 reviews)
Reviewer's quote

...“Customer Service “ sends lame responses - Technical issues/be patient. Rip-off? Fraud?..

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There delivery service is terrible I was planning to place more orders "I don't think So" Poor Order service..

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Customer service
1.4 (53 reviews)
1.5 (1310 reviews)
Reviewer's quote

...and the customer service “mirrors” the same *** Wish I would have seen all the bad reviews before I made my purchase..

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...Many of their items are very cute and I am very fond of them, but their customer service is absolutely atrocious. Two of my items did not fit and trying to send them back was awful. You have to pay for your own return shipping, no shipping lable is provided...

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Website
1.4 (52 reviews)
2.1 (1297 reviews)
Reviewer's quote

The website says that if I am unsatisfied I can get a full refund. I am unsatisfied . The items didn't fit and I requested a refund the day the items were received...

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...They only have a few items on their website - I am not interested in any of them. Then they have this big disclaimer on their website about delays caused by the Chinese New Year. There are other and better companies to do business with...

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Exchange, Refund and Cancellation Policy
1.3 (51 reviews)
1.5 (1136 reviews)
Reviewer's quote

...I either get my item or I want a full refund do my lawyers will call you all..

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...They refuse to refund and the product has not arrived. Every time I contact them they ask me to wait patiently for another 5-7 days..

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Mirror Essentials and DressLily Pros and Cons

Pros
  • Warranty
  • Customer service
  • Good pricing
  • Cute clothes
  • Product is cute
Cons
  • Return process and customer service
  • Customer service
  • Website was slow
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money

Mirror Essentials and DressLily Most Positive Reviews

Top rated reviews
5

Dec 2017Angryjust want an exchange too small . Please thank you

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5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

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5

I called and it gave me another number to call and NO ONE ANSWERED!!!

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5

Bought a swimsuit it is the worst quality shapeless rag I have ever seen!! Stitching and finishing awful!!

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Mirror Essentials and DressLily Most Critical Reviews

Lowest rated reviews
1

I want my money back i didnt get my order yey and psid to gey it fast.i want all my miney back will be contacting my...

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1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

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1

I ordered shaping panties from this website. I put in all my correct info.when i got my email confirmation all my info...

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1

I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I fou...

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Mirror Essentials and DressLily Latest Reviews

Recent published reviews
No votes

I contacted you guys to get my mirror delivered to the correct address at 41706 brownstone dr novi mi 48377 and it...

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1

I called and asked for a refund because I have not received the dress going on 3 months now I would not recommend...

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No votes

I canceled mirror almost immediately after I saw affirm contract. Affirm has not

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1

Ordered dress back in August still no dress keep sending emails keep getting what seems automated responses same...

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Mirror Essentials and DressLily Products and Services

Most reviewed product and services
  • Mirror Essentials Shipping Service (84 reviews)
  • Dresslily Shipping Service (689 reviews)
  • Dresslily Dress (237 reviews)
  • Dresslily Clothing (196 reviews)