PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about MeloDress and DressLily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

MeloDress
DressLily

MeloDress and DressLily Overview

Total reviews 189 3440
Company responses 0 0
Issues resolved 0 14

MeloDress and DressLily Consumer Ratings

Rank
921 out of 2185 in Footwear and Clothing category
541 out of 2185 in Footwear and Clothing category
Customer service
528 in category
315 in category
Product or Service Quality
606 in category
377 in category
Delivery Service
530 in category
422 in category
Advertised vs Delivered
511 in category
348 in category

MeloDress and DressLily Rating Details

Customer service
1.1 (88 reviews)
1.5 (1310 reviews)
Reviewer's quote

...I have contacted customer service 4 times also have for a refund because I did not receive what I ordered. They keep telling me to wait for it with no other support. Will never order from this company again..

Read full review

...Many of their items are very cute and I am very fond of them, but their customer service is absolutely atrocious. Two of my items did not fit and trying to send them back was awful. You have to pay for your own return shipping, no shipping lable is provided...

Read full review
Product or Service Quality
1.1 (88 reviews)
1.8 (1166 reviews)
Reviewer's quote

On top of it looking nothing like the picture , it was also bad quality and cheaply made. When asked how I got about returining the coat they kept asking what was wrong with it even though I described how poorly it was made. When they finally Accepted what I was saying they responded what is in the...

Read full review

I need the return address!!!!unreal trying to get a hold of customer service!!!terrible..

Read full review
Delivery Service
1.2 (86 reviews)
1.6 (1194 reviews)
Reviewer's quote

Their customer service is nothing but an email address that did response quickly but with rather a run around and ask for pictures of my measurement, i gave to them and referenced that i wanted full refund and would return item and to provide an address. They came back with a refund of 5 us dollars...

Read full review

There delivery service is terrible I was planning to place more orders "I don't think So" Poor Order service..

Read full review
Advertised vs Delivered
1.1 (85 reviews)
1.7 (1022 reviews)
Reviewer's quote

Slow delivery products delivered not the same as depicted in picture or described horrible customer service poor quaility..

Read full review

My package was not delivered. I never received a tracking number and when I contacted Dresslily about it, I was given false tracking numbers. Also told that their colleagues would contact me...

Read full review

MeloDress and DressLily Pros and Cons

Pros
  • Timing of delivery
  • Look of the sweater
  • Good pricing
  • Cute clothes
  • Product is cute
Cons
  • Quality of the merchandise
  • Poor quality and service
  • Delivery time
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money

MeloDress and DressLily Most Positive Reviews

Top rated reviews
5

Received my sweater today and I love it! My experience was a good one. Shipping may take a little longer, but it’s...

Read full review
5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

Read full review
4.7

Happy with my purchase. Items took a few weeks to arrive but they are coming from a long distance. So be patient they...

Read full review
5

Bought a swimsuit it is the worst quality shapeless rag I have ever seen!! Stitching and finishing awful!!

Read full review

MeloDress and DressLily Most Critical Reviews

Lowest rated reviews
1

TOTAL SCAM! Never received an official order confirmation. All responses have been in bad English. There is no phone...

Read full review
1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

Read full review
1

2 sweaters never received... Sent MeloDress 3 different messages but was then sent a fake tracking number. FB and...

Read full review
1

I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I fou...

Read full review

MeloDress and DressLily Latest Reviews

Recent published reviews
1

I ordered a sweater in a Adult L from their website at the cost of $39.99. I paid for it on my credit card on Sept 22, 2...

Read full review
No votes

Wrong number when called customer service.

Read full review
No votes

I have been dealing with this company and pay pal for 2 1/2 months to try to get my money back.
I returned the merchandis...

Read full review
1

I called and asked for a refund because I have not received the dress going on 3 months now I would not recommend...

Read full review

MeloDress and DressLily Products and Services

Most reviewed product and services
  • Melodress Shipping Service (54 reviews)
  • Melodress Sweater (48 reviews)
  • Melodress Clothing (30 reviews)
  • Dresslily Shipping Service (689 reviews)
  • Dresslily Dress (237 reviews)
  • Dresslily Clothing (196 reviews)