PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about MeloDress and DressLily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

MeloDress
DressLily

MeloDress and DressLily Overview

Total reviews
189
3388
Company responses
0
0
Issues resolved
0
13

DressLily was first mentioned on PissedConsumer on Oct 1, 2013 and since then this brand received 3388 reviews. It is 3199 reviews more than MeloDress received since Sep 30, 2018.

MeloDress and DressLily Consumer Ratings

Rank
714 out of 2465 in Footwear and Clothing category
398 out of 2465 in Footwear and Clothing category
Product or Service Quality
457 in category
274 in category
Customer service
418 in category
245 in category
Delivery Service
399 in category
320 in category

According to consumer ratings and reviews, DressLily ranks 316 points higher in the Footwear and Clothing category than MeloDress. People gave MeloDress 1.1 stars for Product or Service Quality criterion in Footwear and Clothing category and it is 346 points higher than the worst rated brand in this category. At the same time, DressLily was rated 1.8 stars for Product or Service Quality criterion in this category and it is 529 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that DressLily has a higher rating than MeloDress. Regarding Delivery Service criterion, consumers gave MeloDress 1.2 stars and it is 50% greater than other in category. DressLily however was rated 1.6 stars and it is 60% greater than other in category.

MeloDress and DressLily Rating Details

Product or Service Quality
1.1 (88 reviews)
1.8 (1151 reviews)
Reviewer's quote

On top of it looking nothing like the picture , it was also bad quality and cheaply made. When asked how I got about returining the coat they kept asking what was wrong with it even though I described how poorly it was made. When they finally Accepted what I was saying they responded what is in the...

PissedConsumer1423323

...I want to return this but unless there is something wrong with the product itself they will not accept the return. Absolutely disgusted..

PissedConsumer1654152
Customer service
1.1 (88 reviews)
1.5 (1294 reviews)
Reviewer's quote

...I have contacted customer service 4 times also have for a refund because I did not receive what I ordered. They keep telling me to wait for it with no other support. Will never order from this company again..

Hannah H

I contacted their "support" (most unsupportive) service via chat. I spoke with "Tunisia" who was such a poor "listener" I had to ask her if she was a computer. Apparently, I had to wait for my 3rd item to arrive in order for her to give me instructions on how to exchange the shirt they sent the...

PissedConsumer1580250
Delivery Service
1.2 (86 reviews)
1.6 (1175 reviews)
Reviewer's quote

I waited weeks for a jacket that looked nothing like the one featured on their site. My friend actually laughed when I showed her how different it was from what apparently was shown.When asked for a refund they offered me $5 on a $50 jacket. Beware of this site - it is completely a scam!!!

Mia V

...So, two weeks later, I contacted Customer Service to ask, and they said that they had received the money, and that the order was now processing. It has been processing ever since. Honestly, I'm not sure I'm going to be the same size when these clothes finally arrive...

Charlotte C

MeloDress and DressLily Pros and Cons

Pros
  • Timing of delivery
  • Look of the sweater
  • Good pricing
  • Cute clothes
  • Product is cute
Cons
  • Quality of the merchandise
  • Poor quality and service
  • Delivery time
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money

MeloDress and DressLily Most Positive Reviews

Top rated reviews
5

Received my sweater today and I love it! My experience was a good one. Shipping may take a little longer, but it’s...

5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

MeloDress and DressLily Most Critical Reviews

Lowest rated reviews
1

TOTAL SCAM! Never received an official order confirmation. All responses have been in bad English. There is no phone...

1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

MeloDress and DressLily Latest Reviews

Recent published reviews
1

I ordered a sweater in a Adult L from their website at the cost of $39.99. I paid for it on my credit card on Sept 22, 2...

Read all 189 reviews
4.8

can sending phone number i will call you i want to replace a order?

Read all 3388 reviews

MeloDress and DressLily Products and Services

Most reviewed product and services
  • Melodress Shipping Service (54 reviews)
  • Melodress Sweater (48 reviews)
  • Melodress Clothing (30 reviews)
  • Dresslily Shipping Service (675 reviews)
  • Dresslily Dress (235 reviews)
  • Dresslily Clothing (195 reviews)