PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about DressLily and MeloDress as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

DressLily
MeloDress

DressLily and MeloDress Overview

Total reviews
3388
189
Company responses
0
0
Issues resolved
13
0

DressLily was first mentioned on PissedConsumer on Oct 1, 2013 and since then this brand received 3388 reviews. It is 3199 reviews more than MeloDress received since Sep 30, 2018.

DressLily and MeloDress Consumer Ratings

Rank
397 out of 2469 in Footwear and Clothing category
714 out of 2469 in Footwear and Clothing category
Customer service
245 in category
421 in category
Website
363 in category
523 in category
Delivery Service
322 in category
402 in category

According to consumer ratings and reviews, DressLily ranks 317 points higher in the Footwear and Clothing category than MeloDress. People gave DressLily 1.5 stars for Customer service criterion in Footwear and Clothing category and it is 665 points higher than the worst rated brand in this category. At the same time, MeloDress was rated 1.1 stars for Customer service criterion in this category and it is 489 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that DressLily has a higher rating than MeloDress. Regarding Delivery Service criterion, consumers gave DressLily 1.6 stars and it is 65% greater than other in category. MeloDress however was rated 1.2 stars and it is 56% greater than other in category.

DressLily and MeloDress Rating Details

Customer service
1.5 (1294 reviews)
1.1 (88 reviews)
Reviewer's quote

I contacted their "support" (most unsupportive) service via chat. I spoke with "Tunisia" who was such a poor "listener" I had to ask her if she was a computer. Apparently, I had to wait for my 3rd item to arrive in order for her to give me instructions on how to exchange the shirt they sent the...

PissedConsumer1580250

I tried to return a coat I bought. It looked nothing like the picture. The size was way off as well. I got a small and I was SWIMMING in it. On top of it looking nothing like the picture , it was also bad quality and cheaply made. When asked how I got about returining the coat they kept asking what...

PissedConsumer1423323
Website
2.1 (1283 reviews)
1.6 (80 reviews)
Reviewer's quote

...changed my email passwords just in case; but, now there's absolutely no way I can close out the account/unsubscribe to it! I've looked everywhere on the website, through google, and forums and it seems no one has any luck. I didn't even sign up in the first place! How is that even possible?? Completely shady...

PissedConsumer1570686

I ordered a sweater in a Adult L from their website at the cost of $39. 99. I paid for it on my credit card on Sept 22, 2018...

Denise M
Delivery Service
1.6 (1175 reviews)
1.2 (86 reviews)
Reviewer's quote

...So, two weeks later, I contacted Customer Service to ask, and they said that they had received the money, and that the order was now processing. It has been processing ever since. Honestly, I'm not sure I'm going to be the same size when these clothes finally arrive...

Charlotte C

I waited weeks for a jacket that looked nothing like the one featured on their site. My friend actually laughed when I showed her how different it was from what apparently was shown.When asked for a refund they offered me $5 on a $50 jacket. Beware of this site - it is completely a scam!!!

Mia V

DressLily and MeloDress Pros and Cons

Pros
  • Good pricing
  • Cute clothes
  • Product is cute
  • Timing of delivery
  • Look of the sweater
Cons
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money
  • Quality of the merchandise
  • Poor quality and service
  • Delivery time

DressLily and MeloDress Most Positive Reviews

Top rated reviews
5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

5

Received my sweater today and I love it! My experience was a good one. Shipping may take a little longer, but it’s...

DressLily and MeloDress Most Critical Reviews

Lowest rated reviews
1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

1

TOTAL SCAM! Never received an official order confirmation. All responses have been in bad English. There is no phone...

DressLily and MeloDress Latest Reviews

Recent published reviews
4.8

can sending phone number i will call you i want to replace a order?

Read all 3388 reviews
1

I ordered a sweater in a Adult L from their website at the cost of $39.99. I paid for it on my credit card on Sept 22, 2...

Read all 189 reviews

DressLily and MeloDress Products and Services

Most reviewed product and services
  • Dresslily Shipping Service (675 reviews)
  • Dresslily Dress (235 reviews)
  • Dresslily Clothing (195 reviews)
  • Melodress Shipping Service (54 reviews)
  • Melodress Sweater (48 reviews)
  • Melodress Clothing (30 reviews)