PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about DressLily and MeloDress as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

DressLily
MeloDress

DressLily and MeloDress Overview

Total reviews 3438 189
Company responses 0 0
Issues resolved 14 0

DressLily and MeloDress Consumer Ratings

Rank
513 out of 2111 in Footwear and Clothing category
882 out of 2111 in Footwear and Clothing category
Customer service
305 in category
515 in category
Website
440 in category
636 in category
Delivery Service
409 in category
515 in category
Product or Service Quality
359 in category
582 in category

DressLily and MeloDress Rating Details

Customer service
1.5 (1310 reviews)
1.1 (88 reviews)
Reviewer's quote

...Many of their items are very cute and I am very fond of them, but their customer service is absolutely atrocious. Two of my items did not fit and trying to send them back was awful. You have to pay for your own return shipping, no shipping lable is provided...

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...I have contacted customer service 4 times also have for a refund because I did not receive what I ordered. They keep telling me to wait for it with no other support. Will never order from this company again..

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Website
2.1 (1296 reviews)
1.6 (80 reviews)
Reviewer's quote

...They only have a few items on their website - I am not interested in any of them. Then they have this big disclaimer on their website about delays caused by the Chinese New Year. There are other and better companies to do business with...

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I ordered a sweater in a Adult L from their website at the cost of $39. 99. I paid for it on my credit card on Sept 22, 2018...

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Delivery Service
1.6 (1192 reviews)
1.2 (86 reviews)
Reviewer's quote

There delivery service is terrible I was planning to place more orders "I don't think So" Poor Order service..

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Their customer service is nothing but an email address that did response quickly but with rather a run around and ask for pictures of my measurement, i gave to them and referenced that i wanted full refund and would return item and to provide an address. They came back with a refund of 5 us dollars...

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Product or Service Quality
1.8 (1165 reviews)
1.1 (88 reviews)
Reviewer's quote

I need the return address!!!!unreal trying to get a hold of customer service!!!terrible..

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On top of it looking nothing like the picture , it was also bad quality and cheaply made. When asked how I got about returining the coat they kept asking what was wrong with it even though I described how poorly it was made. When they finally Accepted what I was saying they responded what is in the...

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DressLily and MeloDress Pros and Cons

Pros
  • Good pricing
  • Cute clothes
  • Product is cute
  • Timing of delivery
  • Look of the sweater
Cons
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money
  • Quality of the merchandise
  • Poor quality and service
  • Delivery time

DressLily and MeloDress Most Positive Reviews

Top rated reviews
5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

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5

Received my sweater today and I love it! My experience was a good one. Shipping may take a little longer, but it’s...

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5

Bought a swimsuit it is the worst quality shapeless rag I have ever seen!! Stitching and finishing awful!!

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4.7

Happy with my purchase. Items took a few weeks to arrive but they are coming from a long distance. So be patient they...

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DressLily and MeloDress Most Critical Reviews

Lowest rated reviews
1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

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1

TOTAL SCAM! Never received an official order confirmation. All responses have been in bad English. There is no phone...

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1

I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I fou...

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1

2 sweaters never received... Sent MeloDress 3 different messages but was then sent a fake tracking number. FB and...

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DressLily and MeloDress Latest Reviews

Recent published reviews
No votes

No order after 3 wedlock Imo pissed call me at +18706564407

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1

I ordered a sweater in a Adult L from their website at the cost of $39.99. I paid for it on my credit card on Sept 22, 2...

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No votes

Customer service at dersslily are a joke they will not look up the transactions i had unauthorized charges on my debit...

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No votes

I have been dealing with this company and pay pal for 2 1/2 months to try to get my money back.
I returned the merchandis...

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DressLily and MeloDress Products and Services

Most reviewed product and services
  • Dresslily Shipping Service (689 reviews)
  • Dresslily Dress (237 reviews)
  • Dresslily Clothing (196 reviews)
  • Melodress Shipping Service (54 reviews)
  • Melodress Sweater (48 reviews)
  • Melodress Clothing (30 reviews)