PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about DressLily and luvyle as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

DressLily
luvyle

DressLily and luvyle Overview

Total reviews
3388
78
Company responses
0
0
Issues resolved
13
3

DressLily was first mentioned on PissedConsumer on Oct 1, 2013 and since then this brand received 3388 reviews. It is 3310 reviews more than luvyle received since Dec 15, 2018. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with luvyle customer support team than with DressLily customer service.

DressLily and luvyle Consumer Ratings

Rank
397 out of 2463 in Footwear and Clothing category
621 out of 2463 in Footwear and Clothing category
Customer service
253 in category
406 in category
Website
368 in category
567 in category
Delivery Service
331 in category
376 in category

According to consumer ratings and reviews, DressLily ranks 224 points higher in the Footwear and Clothing category than luvyle. People gave DressLily 1.5 stars for Customer service criterion in Footwear and Clothing category and it is 662 points higher than the worst rated brand in this category. At the same time, luvyle was rated 1.2 stars for Customer service criterion in this category and it is 509 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that DressLily has a higher rating than luvyle. Regarding Delivery Service criterion, consumers gave DressLily 1.6 stars and it is 64% greater than other in category. luvyle however was rated 1.4 stars and it is 59% greater than other in category.

DressLily and luvyle Rating Details

Customer service
1.5 (1294 reviews)
1.2 (47 reviews)
Reviewer's quote

I contacted their "support" (most unsupportive) service via chat. I spoke with "Tunisia" who was such a poor "listener" I had to ask her if she was a computer. Apparently, I had to wait for my 3rd item to arrive in order for her to give me instructions on how to exchange the shirt they sent the...

PissedConsumer1580250

...I inquired about a refund through customer service and my gmail said "address not found. " I then replied to two different customer service emails sent by Luvyle and got no response..

Susan E
Website
2.1 (1283 reviews)
1.4 (42 reviews)
Reviewer's quote

...changed my email passwords just in case; but, now there's absolutely no way I can close out the account/unsubscribe to it! I've looked everywhere on the website, through google, and forums and it seems no one has any luck. I didn't even sign up in the first place! How is that even possible?? Completely shady...

PissedConsumer1570686

...You will get nowhere with their website either - if I could give no stars at all I would do exactly that...

monica n
Delivery Service
1.6 (1175 reviews)
1.4 (40 reviews)
Reviewer's quote

...So, two weeks later, I contacted Customer Service to ask, and they said that they had received the money, and that the order was now processing. It has been processing ever since. Honestly, I'm not sure I'm going to be the same size when these clothes finally arrive...

Charlotte C

...They said they would refund my purchase price and I was to return it to Receiver: Jimmy Address: 1372 WILSON STREET City: Los Angeles State: CA Country: US Zip Code: 90021 I did this and got delivery confirmation from USPS. That was over a month ago and I have not received my refund..

Linda N

DressLily and luvyle Pros and Cons

Pros
  • Good pricing
  • Cute clothes
  • Product is cute
  • Non
  • Looks great in the pictures
  • Products look great advertised
Cons
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money
  • Poor quality in every respect
  • Dishonest trading
  • Item isnt same as advertised online

DressLily and luvyle Most Positive Reviews

Top rated reviews
5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

No votes

DressLily and luvyle Most Critical Reviews

Lowest rated reviews
1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

1

Long story short DO NOT ORDER from this company. They lie and take your money. It’s a scam company took my money I sent...

DressLily and luvyle Latest Reviews

Recent published reviews
4.8

can sending phone number i will call you i want to replace a order?

Read all 3388 reviews
1

Just like all the others said it takes forever to get your order and when you get it, it is very cheap items....

Read all 78 reviews

DressLily and luvyle Products and Services

Most reviewed product and services
  • Dresslily Shipping Service (675 reviews)
  • Dresslily Dress (235 reviews)
  • Dresslily Clothing (195 reviews)
  • Luvyle Customer Care (8 reviews)
  • Luvyle Shipping Service (5 reviews)