PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about DressLily and JudeDress as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

DressLily
JudeDress

DressLily and JudeDress Overview

Total reviews
3389
61
Company responses
0
0
Issues resolved
13
1

DressLily was first mentioned on PissedConsumer on Oct 1, 2013 and since then this brand received 3389 reviews. It is 3328 reviews more than JudeDress received since Dec 10, 2018. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with JudeDress customer support team than with DressLily customer service.

DressLily and JudeDress Consumer Ratings

Rank
398 out of 2471 in Footwear and Clothing category
719 out of 2471 in Footwear and Clothing category
Customer service
247 in category
612 in category
Website
366 in category
459 in category
Delivery Service
324 in category
429 in category

According to consumer ratings and reviews, DressLily ranks 321 points higher in the Footwear and Clothing category than JudeDress. People gave DressLily 1.5 stars for Customer service criterion in Footwear and Clothing category and it is 664 points higher than the worst rated brand in this category. At the same time, JudeDress was rated 1 stars for Customer service criterion in this category and it is 299 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that DressLily has a higher rating than JudeDress. Regarding Delivery Service criterion, consumers gave DressLily 1.6 stars and it is 64% greater than other in category. JudeDress however was rated 1 stars and it is 53% greater than other in category.

DressLily and JudeDress Rating Details

Customer service
1.5 (1294 reviews)
1 (22 reviews)
Reviewer's quote

I contacted their "support" (most unsupportive) service via chat. I spoke with "Tunisia" who was such a poor "listener" I had to ask her if she was a computer. Apparently, I had to wait for my 3rd item to arrive in order for her to give me instructions on how to exchange the shirt they sent the...

PissedConsumer1580250

On top of that, the customer service was absolutely awful. In fact, non existent. They gave me a weird, sketchy address to send it back to and told me they’d take shipping out of the return price even though I paid for it!!! I’m appalled and cannot believe I spent money on this awful company! Stay...

Sarah G
Website
2.1 (1283 reviews)
2 (20 reviews)
Reviewer's quote

...changed my email passwords just in case; but, now there's absolutely no way I can close out the account/unsubscribe to it! I've looked everywhere on the website, through google, and forums and it seems no one has any luck. I didn't even sign up in the first place! How is that even possible?? Completely shady...

PissedConsumer1570686

DON’T BUY FROM THIS WEBSITE!!!!!! ORDERED ON 1/01/2019, charged $12 for shipping and still haven’t received item. They don’t answer any emails either!!!! POS COMPANY

PissedConsumer1467187
Delivery Service
1.6 (1175 reviews)
1 (25 reviews)
Reviewer's quote

...So, two weeks later, I contacted Customer Service to ask, and they said that they had received the money, and that the order was now processing. It has been processing ever since. Honestly, I'm not sure I'm going to be the same size when these clothes finally arrive...

Charlotte C

...Was also charged $20 for expedited service. What a joke..

Yvette C

DressLily and JudeDress Pros and Cons

Pros
  • Good pricing
  • Cute clothes
  • Product is cute
  • Items look good on line
  • Great photos of products
Cons
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money
  • Quality of product or customer service both are a joke
  • Delivery time
  • Wait for product

DressLily and JudeDress Most Positive Reviews

Top rated reviews
5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

No votes

DressLily and JudeDress Most Critical Reviews

Lowest rated reviews
1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

1

This company advertises boots - genuine leather - great deals - I placed my order October 27, 2018 - my card was...

DressLily and JudeDress Latest Reviews

Recent published reviews

They picked up and hung up right away is this company a scam or do they just send you random *** because I didnt order...

Read all 3389 reviews
1.2

I received a shirt, it was not what I expected, the fabric is horrible. It has some words on it, the first one is well,...

Read all 61 reviews

DressLily and JudeDress Products and Services

Most reviewed product and services
  • Dresslily Shipping Service (675 reviews)
  • Dresslily Dress (235 reviews)
  • Dresslily Clothing (195 reviews)
  • Judedress Shipping Service (23 reviews)
  • Judedress Customer Care (4 reviews)