PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about DressLily and JudeDress as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

DressLily
JudeDress

DressLily and JudeDress Overview

Total reviews 3440 61
Company responses 0 0
Issues resolved 14 1

DressLily and JudeDress Consumer Ratings

Rank
542 out of 2188 in Footwear and Clothing category
929 out of 2188 in Footwear and Clothing category
Customer service
314 in category
891 in category
Delivery Service
423 in category
566 in category
Product or Service Quality
374 in category
865 in category
Exchange, Refund and Cancellation Policy
322 in category
847 in category

DressLily and JudeDress Rating Details

Customer service
1.5 (1310 reviews)
1 (24 reviews)
Reviewer's quote

...Many of their items are very cute and I am very fond of them, but their customer service is absolutely atrocious. Two of my items did not fit and trying to send them back was awful. You have to pay for your own return shipping, no shipping lable is provided...

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...Unacceptable customer service and I feel I have no recourse but to accept their poor service. I have yet to send back the item because I do not trust the company to make this right. Edna..

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Delivery Service
1.6 (1194 reviews)
1 (26 reviews)
Reviewer's quote

There delivery service is terrible I was planning to place more orders "I don't think So" Poor Order service..

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...Was also charged $20 for expedited service. What a joke..

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Product or Service Quality
1.8 (1166 reviews)
1 (24 reviews)
Reviewer's quote

I need the return address!!!!unreal trying to get a hold of customer service!!!terrible..

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Now I can understand the color being off but a jumpsuit? I contacted customer service and was emailing back and forth with Eve in customer service. Eve informed me that I had to take pictures of all the packaging and the actual jumpsuit and they would refund my money. I did what was asked and the...

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Exchange, Refund and Cancellation Policy
1.5 (1136 reviews)
1 (24 reviews)
Reviewer's quote

...They refuse to refund and the product has not arrived. Every time I contact them they ask me to wait patiently for another 5-7 days..

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...I did everything that they asked in the return policy no response. They don’t honor they’re own return policy now I’m stuck with shoes that are too small !!!..

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DressLily and JudeDress Pros and Cons

Pros
  • Good pricing
  • Cute clothes
  • Product is cute
  • Items look good on line
  • Great photos of products
Cons
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money
  • Horrible customer service
  • Quality of product or customer service both are a joke
  • Delivery time

DressLily and JudeDress Most Positive Reviews

Top rated reviews
5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

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No votes
5

Bought a swimsuit it is the worst quality shapeless rag I have ever seen!! Stitching and finishing awful!!

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No votes

DressLily and JudeDress Most Critical Reviews

Lowest rated reviews
1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

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1

This company advertises boots - genuine leather - great deals - I placed my order October 27, 2018 - my card was...

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1

I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I fou...

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1

The order I received was NOTHING like what I viewed on Their website. Disputing the entire order with my Credit Card...

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DressLily and JudeDress Latest Reviews

Recent published reviews
No votes

Wrong number when called customer service.

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1

The refund issue has not been resolved.It has been three months. JudeDress offered to refund half of what I paid. It was...

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1

I called and asked for a refund because I have not received the dress going on 3 months now I would not recommend...

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1

I ordered a pair of gold harem pants from judedress and they sent a chartreuse jumpsuit. Now I can understand the color...

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DressLily and JudeDress Products and Services

Most reviewed product and services
  • Dresslily Shipping Service (689 reviews)
  • Dresslily Dress (237 reviews)
  • Dresslily Clothing (196 reviews)
  • Judedress Shipping Service (22 reviews)