PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about DressLily and JudeDress as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

DressLily
JudeDress

DressLily and JudeDress Overview

Total reviews 3483 61
Company responses 0 0
Issues resolved 14 1

DressLily and JudeDress Consumer Ratings

Rank
1004 out of 4781 in Footwear and Clothing category
1725 out of 4781 in Footwear and Clothing category
Customer service
756 in category
2035 in category
Delivery Service
1001 in category
1310 in category
Product or Service Quality
916 in category
1956 in category
Exchange, Refund and Cancellation Policy
797 in category
1943 in category

DressLily and JudeDress Rating Details

Customer service
1.5
(1326 reviews)
1
(24 reviews)
Reviewer's quote

No items no customer service can't contact I just want my stuff or my money back this is pathetic why do difficult..

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...Unacceptable customer service and I feel I have no recourse but to accept their poor service. I have yet to send back the item because I do not trust the company to make this right. Edna..

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Delivery Service
1.6
(1212 reviews)
1
(26 reviews)
Reviewer's quote

I called and they told me to call the delivery service and ask them cause it could have been a mistake, I called them and it was delivered to my address. I also asked neighbors and nothing. I called and told Dresslily and still nothing has been done about it...

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...Was also charged $20 for expedited service. What a joke..

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Product or Service Quality
1.8
(1182 reviews)
1
(24 reviews)
Reviewer's quote

...But when I called customer service they were very nice and said they would send a new one right away..

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Now I can understand the color being off but a jumpsuit? I contacted customer service and was emailing back and forth with Eve in customer service. Eve informed me that I had to take pictures of all the packaging and the actual jumpsuit and they would refund my money. I did what was asked and the...

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Exchange, Refund and Cancellation Policy
1.5
(1151 reviews)
1
(24 reviews)
Reviewer's quote

...This company sucked I have returned my package and went on their website did EVERYTHING step by step what the website said and still have not received my refund. Also bc I had sent it back to California it cost me 21 dollars to return it so now I am am out 90. 00 dollars...

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...I did everything that they asked in the return policy no response. They donโ€™t honor theyโ€™re own return policy now Iโ€™m stuck with shoes that are too small !!!..

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DressLily and JudeDress Pros and Cons

Pros
  • Good pricing
  • Cute clothes
  • Product is cute
  • Items look good on line
  • Great photos of products
Cons
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money
  • Horrible customer service
  • Quality of product or customer service both are a joke
  • Delivery time

DressLily and JudeDress Most Positive Reviews

Top rated reviews
5

Says offline when i call

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No votes
5

I've ordered on 3 separate occasions now, and each time my product has arrived fairly quickly (considering it is coming...

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No votes

DressLily and JudeDress Most Critical Reviews

Lowest rated reviews
1

No items no customer service can't contact I just want my stuff or my money back this is pathetic why do difficult

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1

I ordered my daughter a pair of boots for chrismas from judedress. Not only were they a month late , but what i ordered...

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1

I ordered over 100 dollars worth of merchandise and everything I ordered was falsely advertised. They didn't even have...

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1

Itโ€™s been a month since my order and I keep getting excuses. Donโ€™t think I will be seeing my order spent almost 100$

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DressLily and JudeDress Latest Reviews

Recent published reviews
No votes

How long does it take for my Christmas outfit to arrive? Every time I check it it saying it still processing.

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1

The refund issue has not been resolved.It has been three months. JudeDress offered to refund half of what I paid. It was...

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1.1

I got an email that my order #LLP231113****166127 was delivered today but I received nothing! I have tried to contact...

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1

I ordered a pair of gold harem pants from judedress and they sent a chartreuse jumpsuit. Now I can understand the color...

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