PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about JJsHouse and DressLily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

JJsHouse
DressLily

JJsHouse and DressLily Overview

Total reviews
1124
3446
Company responses
0
0
Issues resolved
6
14

JJsHouse and DressLily Consumer Ratings

Rank
14 out of 97 in Weddings category
484 out of 2018 in Footwear and Clothing category
Customer service
9 in category
296 in category
Product or Service Quality
10 in category
337 in category
Website
13 in category
417 in category
Delivery Service
7 in category
379 in category

JJsHouse and DressLily Rating Details

Customer service
1.3 (413 reviews)
1.5 (1312 reviews)
Reviewer's quote

...I tried calling the customer service line and it went straight to voicemail..

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...Thank you for your patience and understanding, Best regards, dresslily Customer Service..

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Product or Service Quality
1.6 (363 reviews)
1.8 (1169 reviews)
Reviewer's quote

...There products very cheap looking abs terrible quality. I want my money back..

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...Never received product..

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Website
2.1 (350 reviews)
2.1 (1301 reviews)
Reviewer's quote

The description on website is as follows: Elegant Round Dried Flower Bridal Bouquets - When I contacted by way of chat: Elegant Round Dried Flower Bridal Bouquets - This is what the description states in the title Sure. So I would get a full refund and not have to pay for the return shipping. Is...

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...They only have a few items on their website - I am not interested in any of them. Then they have this big disclaimer on their website about delays caused by the Chinese New Year. There are other and better companies to do business with...

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Delivery Service
2 (338 reviews)
1.6 (1196 reviews)
Reviewer's quote

...they state in their email "SHIPPING METHOD: Please DO NOT use expedited delivery service like UPS, DHL or FedEx , etc. to return the parcels in case that the parcels will be at a high risk of being charged for import duty fee. Returning via local postal service is highly recommended...

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There delivery service is terrible I was planning to place more orders "I don't think So" Poor Order service..

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JJsHouse and DressLily Pros and Cons

Pros
  • Prices
  • Items look nice in the pictures
  • To be determined
  • Good pricing
  • Cute clothes
  • Product is cute
Cons
  • Horrible customer service
  • Refund policy
  • Return policy and customer service
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money

JJsHouse and DressLily Most Positive Reviews

Top rated reviews
5

The dress I saw and fell in love with was a gorgeous dress on jjs site. When I received the dress it did not look...

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5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

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5

Their products are small, cut small, material stiff, uncomfortable and when you start the process of returning they...

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5

Bought a swimsuit it is the worst quality shapeless rag I have ever seen!! Stitching and finishing awful!!

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JJsHouse and DressLily Most Critical Reviews

Lowest rated reviews
1

Well those you who think you want JJ's House to make a dress for you...THINK again. They say it is "Made to order", NO...

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1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

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1

I ordered a mother's of the bride/groom dress from JJs House one size larger than I normally wear and it came back 2...

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1

I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I fou...

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JJsHouse and DressLily Latest Reviews

Recent published reviews
2.9

Hats stuffed in a small shoe box size box . Received all bent up cant use them . Why would anyone stuff A hat in a shoe...

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No votes

I did not refund 141.01 03/04/2020 and 126.01 02/4/2020 my name is crystal Mosley 304-906-3883

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No votes

I want a Full Refund of my Order. I Order a Silver Sheath Column Sweep Train Chiffon Evening Dress. Jjshouse sent me a...

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1.7

I have been trying to get my order sent out to me for about 5 to 6 weeks. What have I gotten for ordering from Dress...

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JJsHouse and DressLily Products and Services

Most reviewed product and services
  • Jjshouse Dress (399 reviews)
  • Jjshouse Shipping Service (137 reviews)
  • Jjshouse Customer Care (73 reviews)
  • Dresslily Shipping Service (692 reviews)
  • Dresslily Dress (237 reviews)
  • Dresslily Clothing (196 reviews)