PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about DressLily and Fruit of the Loom as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

DressLily
Fruit of the Loom

DressLily and Fruit of the Loom Overview

Total reviews
3394
110
Company responses
0
0
Issues resolved
13
2

DressLily was first mentioned on PissedConsumer on Oct 1, 2013 and since then this brand received 3394 reviews. It is 3284 reviews more than Fruit of the Loom received since Dec 3, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Fruit of the Loom customer support team than with DressLily customer service.

DressLily and Fruit of the Loom Consumer Ratings

Rank
408 out of 2297 in Footwear and Clothing category
442 out of 2297 in Footwear and Clothing category
Customer service
260 in category
362 in category
Product or Service Quality
294 in category
404 in category
Exchange, Refund and Cancellation Policy
249 in category
185 in category

According to consumer ratings and reviews, DressLily ranks 34 points higher in the Footwear and Clothing category than Fruit of the Loom. People gave DressLily 1.5 stars for Customer service criterion in Footwear and Clothing category and it is 701 points higher than the worst rated brand in this category. At the same time, Fruit of the Loom was rated 1.3 stars for Customer service criterion in this category and it is 599 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that DressLily has a higher rating than Fruit of the Loom. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave DressLily 1.5 stars and it is 74% greater than other in category. Fruit of the Loom however was rated 1.8 stars and it is 81% greater than other in category.

DressLily and Fruit of the Loom Rating Details

Customer service
1.5 (1297 reviews)
1.3 (24 reviews)
Reviewer's quote

...Oh, there so-called Customer Service number only takes calls from new purchasers - slick, huh? Oh, well...

Janelli

Smells like a rat! Buyers beware! Customer Service was initially nice but after several conversations and many weeks that gone by, I followed up on the situation and gotten a person by name of April who appears to be rude when I made the followed up call. A large company like this should treat...

PissedConsumer1478581
Product or Service Quality
1.8 (1152 reviews)
1.5 (43 reviews)
Reviewer's quote

...I want to return this but unless there is something wrong with the product itself they will not accept the return. Absolutely disgusted..

PissedConsumer1654152

...loose so bad that the garment actually was falling off of me as I was walking thru a store ! What an embarrassment !! I have never had a problem with your product before, but I am pretty sure that I wont be purchasing your product anytime soon. I am on a fixed income and need to embrace my...

Jean R
Exchange, Refund and Cancellation Policy
1.5 (1121 reviews)
1.8 (21 reviews)
Reviewer's quote

...Asked for a refund on shipping and was told it is out of there control..

PissedConsumer1668491

...refund please..

Sula

DressLily and Fruit of the Loom Pros and Cons

Pros
  • Good pricing
  • Cute clothes
  • Product is cute
  • Afforability
  • Used to be fit and quality
  • Used to be fit and quali ty
Cons
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money
  • Product quality was completely unacceptable
  • Product or service quality
  • Underwear

DressLily and Fruit of the Loom Most Positive Reviews

Top rated reviews
5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

5

I recently bought a 6 pk. of FOL no waistband soft panties--whomever the idoit was who sized them knows nothing about wo...

DressLily and Fruit of the Loom Most Critical Reviews

Lowest rated reviews
1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

1

The fit. For me underwaer and hipster ultra undies are junkijust bought them have washed them alot like normal there jun...

DressLily and Fruit of the Loom Latest Reviews

Recent published reviews

No response on phone or email

Read all 3394 reviews
1.8

I
purchased a 6 pack of women's nylon briefs approximately 4 weeks ago at my local Walmart. As of today I have had to dis...

Read all 110 reviews

DressLily and Fruit of the Loom Products and Services

Most reviewed product and services
  • Dresslily Shipping Service (675 reviews)
  • Dresslily Dress (236 reviews)
  • Dresslily Clothing (195 reviews)
  • Fruit Of The Loom Underwear (61 reviews)
  • Fruit Of The Loom T-shirt (20 reviews)
  • Fruit Of The Loom Pants (2 reviews)