Dresslily vs Forever 21

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Dresslily

Footwear and Clothing
  • 6 ISSUES RESOLVED
  • 1882 TOTAL REVIEWS
  • $73.1K CLAIMED LOSSES
  • $138 AVERAGE LOSS
1.4
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Good pricing 17
  • Cute clothes 13
  • apparent look of product 9
  • Product is cute 5
  • Shirt 2

Customers don't like

  • Awful customer service119
  • Fact i did not get my stuff89
  • Stole money63
  • Sizing charts completely inaccurate60
  • Garbage quality of item54

Products by Dresslily

No items

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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 313 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $899 AVERAGE LOSS
1.6
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • In store personnel 1

Customers don't like

  • Customer service12
  • Employees8
  • Horrible customer service attitude6
  • No help from customer service4
  • Store policy4

Products by Forever 21

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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