PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fashionmia and DressLily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fashionmia
DressLily

Fashionmia and DressLily Overview

Total reviews
2806
3449
Company responses
1926
0
Issues resolved
28
14

Fashionmia and DressLily Consumer Ratings

Rank
88 out of 2060 in Footwear and Clothing category
493 out of 2060 in Footwear and Clothing category
Customer service
115 in category
296 in category
Exchange, Refund and Cancellation Policy
110 in category
290 in category
Website
147 in category
425 in category
Diversity of Products or Services
147 in category
449 in category

Fashionmia and DressLily Rating Details

Customer service
2.6 (1530 reviews)
1.5 (1312 reviews)
Reviewer's quote

...Customer service has not been helpful at all. Only a fraction of the total amount I paid has been refunded..

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...Thank you for your patience and understanding, Best regards, dresslily Customer Service..

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Exchange, Refund and Cancellation Policy
2.5 (1466 reviews)
1.5 (1138 reviews)
Reviewer's quote

...service and today received an email saying goods have been dispatched how fraustrating they haven’t answered any of my email queries saying I want a refund. They have taken my money and I have been left with goods I can’t wear. They are not a good company do not order from...

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...They refuse to refund and the product has not arrived. Every time I contact them they ask me to wait patiently for another 5-7 days..

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Website
3.1 (1460 reviews)
2.1 (1301 reviews)
Reviewer's quote

It also appears that the website is no longer functioning at this time either! Fashion Mia products are crap and they are stealing from people! DO NOT ORDER ANYTHING FROM THEM!!! This was the message I received from them regarding the first dress that was not delivered. In a message dated 4/25/2019...

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...They only have a few items on their website - I am not interested in any of them. Then they have this big disclaimer on their website about delays caused by the Chinese New Year. There are other and better companies to do business with...

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Diversity of Products or Services
3 (1365 reviews)
2.1 (1071 reviews)
Reviewer's quote

...They send products which is awful material and not what you see in the pictures. I returned the items and only got back a small amount back. Do not trust them...

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No products, 2 items were ordered. 0 zero items sent, zero items received. Why bother to have me write a review when all I got was ABSOLUTELY NOTHING! AND TO TOP OFF NOT GETTING ANY ODER FULFILLED AND SENT TO ME I HAD SUBMIT A Dispute TO GET MY CHARGED FEE FOR THE ORDER BACK IN MY POSSESSION! NOT...

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Fashionmia and DressLily Pros and Cons

Pros
  • Customer service
  • Low prices
  • Clothes look
  • Good pricing
  • Cute clothes
  • Product is cute
Cons
  • Incorrect sizing chart
  • Very poor quality
  • Late delivery
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money

Fashionmia and DressLily Most Positive Reviews

Top rated reviews
5

I have order a top for my girlfriend from fashionmia.com the service provided by them was totally up to mark. they...

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5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

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5

I really like this online store. It is neatly organized and it's very easy to find dresses, shoes, tops and whatever...

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5

Bought a swimsuit it is the worst quality shapeless rag I have ever seen!! Stitching and finishing awful!!

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Fashionmia and DressLily Most Critical Reviews

Lowest rated reviews
1

I ordered from this company overseas and month later still have not received my order....scam

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1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

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1

I weigh 110 lbs and ordered two medium size coats and one sweatshirt. I could not even get my arm into the sleeve of...

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1

I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I fou...

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Fashionmia and DressLily Latest Reviews

Recent published reviews
No votes

The items I received by mail were damaged before I even open the package by what seems to be a box cutter

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2.4

Put the wrong address on the package never got it

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1

Quiero saber cuando me entregaran mi paquete .page Express para la entrega

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No votes

My order #1W6AJ7R35288, ordered 5-1-2020 has not been delivered yet as of 8-3-2020. It has been already charged to my...

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Fashionmia and DressLily Products and Services

Most reviewed product and services
  • Fashionmia Dress (620 reviews)
  • Fashionmia Shipping Service (515 reviews)
  • Fashionmia Customer Care (405 reviews)
  • Dresslily Shipping Service (692 reviews)
  • Dresslily Dress (237 reviews)
  • Dresslily Clothing (196 reviews)