PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fashionmia and DressLily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fashionmia
DressLily

Fashionmia and DressLily Overview

Total reviews 2809 3445
Company responses 1926 0
Issues resolved 28 14

Fashionmia and DressLily Consumer Ratings

Rank
83 out of 2140 in Footwear and Clothing category
554 out of 2140 in Footwear and Clothing category
Customer service
123 in category
324 in category
Exchange, Refund and Cancellation Policy
124 in category
338 in category
Website
154 in category
473 in category
Diversity of Products or Services
158 in category
491 in category

Fashionmia and DressLily Rating Details

Customer service
2.6 (1530 reviews)
1.5 (1311 reviews)
Reviewer's quote

...Customer service has not been helpful at all. Only a fraction of the total amount I paid has been refunded..

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...Many of their items are very cute and I am very fond of them, but their customer service is absolutely atrocious. Two of my items did not fit and trying to send them back was awful. You have to pay for your own return shipping, no shipping lable is provided...

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Exchange, Refund and Cancellation Policy
2.5 (1466 reviews)
1.5 (1136 reviews)
Reviewer's quote

...Still not got a refund for order no. 0376****. These people are criminals and need to do time for their crime...

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...They refuse to refund and the product has not arrived. Every time I contact them they ask me to wait patiently for another 5-7 days..

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Website
3.1 (1459 reviews)
2.1 (1298 reviews)
Reviewer's quote

It also appears that the website is no longer functioning at this time either! Fashion Mia products are crap and they are stealing from people! DO NOT ORDER ANYTHING FROM THEM!!! This was the message I received from them regarding the first dress that was not delivered. In a message dated 4/25/2019...

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...They only have a few items on their website - I am not interested in any of them. Then they have this big disclaimer on their website about delays caused by the Chinese New Year. There are other and better companies to do business with...

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Diversity of Products or Services
3 (1364 reviews)
2.1 (1070 reviews)
Reviewer's quote

...They send products which is awful material and not what you see in the pictures. I returned the items and only got back a small amount back. Do not trust them...

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No products, 2 items were ordered. 0 zero items sent, zero items received. Why bother to have me write a review when all I got was ABSOLUTELY NOTHING! AND TO TOP OFF NOT GETTING ANY ODER FULFILLED AND SENT TO ME I HAD SUBMIT A Dispute TO GET MY CHARGED FEE FOR THE ORDER BACK IN MY POSSESSION! NOT...

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Fashionmia and DressLily Pros and Cons

Pros
  • Customer service
  • Low prices
  • Clothes look
  • Good pricing
  • Cute clothes
  • Product is cute
Cons
  • Incorrect sizing chart
  • Very poor quality
  • Late delivery
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money

Fashionmia and DressLily Most Positive Reviews

Top rated reviews
5

I have order a top for my girlfriend from fashionmia.com the service provided by them was totally up to mark. they...

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5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

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5

I really like this online store. It is neatly organized and it's very easy to find dresses, shoes, tops and whatever...

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5

Bought a swimsuit it is the worst quality shapeless rag I have ever seen!! Stitching and finishing awful!!

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Fashionmia and DressLily Most Critical Reviews

Lowest rated reviews
1

I ordered from this company overseas and month later still have not received my order....scam

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1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

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1

I weigh 110 lbs and ordered two medium size coats and one sweatshirt. I could not even get my arm into the sleeve of...

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1

I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I fou...

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Fashionmia and DressLily Latest Reviews

Recent published reviews
No votes

Never got my package and I paid for next day delivery

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No votes

Is my order being shipped

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No votes

I still haven't received my order I don't understand because I paid for express shipping. I would like the shipping...

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1

Order 15 days late never can talk to a person

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Fashionmia and DressLily Products and Services

Most reviewed product and services
  • Fashionmia Dress (620 reviews)
  • Fashionmia Shipping Service (515 reviews)
  • Fashionmia Clothing (281 reviews)
  • Dresslily Shipping Service (690 reviews)
  • Dresslily Dress (237 reviews)
  • Dresslily Clothing (196 reviews)