PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fashionmia and DressLily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fashionmia
DressLily

Fashionmia and DressLily Overview

Total reviews
2796
3394
Company responses
1932
0
Issues resolved
28
13

DressLily was first mentioned on PissedConsumer on Oct 1, 2013 and since then this brand received 3394 reviews. It is 598 reviews more than Fashionmia received since Mar 25, 2015. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Fashionmia customer support team than with DressLily customer service.

Fashionmia and DressLily Consumer Ratings

Rank
81 out of 2297 in Footwear and Clothing category
408 out of 2297 in Footwear and Clothing category
Customer service
109 in category
260 in category
Exchange, Refund and Cancellation Policy
98 in category
249 in category
Website
126 in category
386 in category

According to consumer ratings and reviews, Fashionmia ranks 327 points higher in the Footwear and Clothing category than DressLily. People gave Fashionmia 2.6 stars for Customer service criterion in Footwear and Clothing category and it is 852 points higher than the worst rated brand in this category. At the same time, DressLily was rated 1.5 stars for Customer service criterion in this category and it is 701 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Fashionmia has a higher rating than DressLily. Regarding Website criterion, consumers gave Fashionmia 3.1 stars and it is 87% greater than other in category. DressLily however was rated 2.1 stars and it is 60% greater than other in category.

Fashionmia and DressLily Rating Details

Customer service
2.6 (1527 reviews)
1.5 (1297 reviews)
Reviewer's quote

They have not acknowledged any of my emails to customer service and today received an email saying goods have been dispatched how fraustrating they haven’t answered any of my email queries saying I want a refund. They have taken my money and I have been left with goods I can’t wear. They are not a...

Maks

...Oh, there so-called Customer Service number only takes calls from new purchasers - slick, huh? Oh, well...

Janelli
Exchange, Refund and Cancellation Policy
2.5 (1464 reviews)
1.5 (1121 reviews)
Reviewer's quote

...To get a refund I would have to send the clothes back to China. They did promise me a refund which I never got. I could not wear anything I bought...

Sibely M

...Asked for a refund on shipping and was told it is out of there control..

PissedConsumer1668491
Website
3.1 (1459 reviews)
2.1 (1284 reviews)
Reviewer's quote

It also appears that the website is no longer functioning at this time either! Fashion Mia products are crap and they are stealing from people! DO NOT ORDER ANYTHING FROM THEM!!! This was the message I received from them regarding the first dress that was not delivered. In a message dated 4/25/2019...

Lillian S

...changed my email passwords just in case; but, now there's absolutely no way I can close out the account/unsubscribe to it! I've looked everywhere on the website, through google, and forums and it seems no one has any luck. I didn't even sign up in the first place! How is that even possible?? Completely shady...

PissedConsumer1570686

Fashionmia and DressLily Pros and Cons

Pros
  • Customer service
  • Low prices
  • Clothes look
  • Good pricing
  • Cute clothes
  • Product is cute
Cons
  • Incorrect sizing chart
  • Very poor quality
  • Late delivery
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money

Fashionmia and DressLily Most Positive Reviews

Top rated reviews
5

I have order a top for my girlfriend from fashionmia.com the service provided by them was totally up to mark. they...

5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

Fashionmia and DressLily Most Critical Reviews

Lowest rated reviews
1

I ordered from this company overseas and month later still have not received my order....scam

1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

Fashionmia and DressLily Latest Reviews

Recent published reviews

HICE UNA COMPRA PERO HAY UN ERROR EN LA DIRECCION DE ENVIO POR EQUIVOCACION QUEDO : BOGOTA CAQUETA
Y LA CORRECTA ES : Ciu...

Read all 2796 reviews

No response on phone or email

Read all 3394 reviews

Fashionmia and DressLily Products and Services

Most reviewed product and services
  • Fashionmia Dress (624 reviews)
  • Fashionmia Shipping Service (502 reviews)
  • Fashionmia Customer Care (391 reviews)
  • Dresslily Shipping Service (675 reviews)
  • Dresslily Dress (236 reviews)
  • Dresslily Clothing (195 reviews)