PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fashionmia and DressLily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fashionmia
DressLily

Fashionmia and DressLily Overview

Total reviews
2799
3421
Company responses
1926
0
Issues resolved
28
14

Fashionmia and DressLily Consumer Ratings

Rank
91 out of 1966 in Footwear and Clothing category
459 out of 1966 in Footwear and Clothing category
Customer service
116 in category
291 in category
Exchange, Refund and Cancellation Policy
109 in category
278 in category
Website
134 in category
404 in category
Diversity of Products or Services
140 in category
425 in category

Fashionmia and DressLily Rating Details

Customer service
2.6 (1528 reviews)
1.5 (1302 reviews)
Reviewer's quote

There was no answer by Customer Service. I had to leave a message on the voicemail. My order is seriously delayed..

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...As of this day, I still have not received any response from dresslilys customer service. Do not order anything from this company, you wont be happy..

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Exchange, Refund and Cancellation Policy
2.5 (1464 reviews)
1.5 (1129 reviews)
Reviewer's quote

...service and today received an email saying goods have been dispatched how fraustrating they haven’t answered any of my email queries saying I want a refund. They have taken my money and I have been left with goods I can’t wear. They are not a good company do not order from...

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...At this point I just want a refund and not the products..

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Website
3.1 (1459 reviews)
2.1 (1291 reviews)
Reviewer's quote

It also appears that the website is no longer functioning at this time either! Fashion Mia products are crap and they are stealing from people! DO NOT ORDER ANYTHING FROM THEM!!! This was the message I received from them regarding the first dress that was not delivered. In a message dated 4/25/2019...

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...They only have a few items on their website - I am not interested in any of them. Then they have this big disclaimer on their website about delays caused by the Chinese New Year. There are other and better companies to do business with...

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Diversity of Products or Services
3 (1364 reviews)
2.1 (1062 reviews)
Reviewer's quote

...I am not with their services at all..

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It has been over a month and the products are still listed as processing. Contacting customer service is a joke. You a didnt answer each time...

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Fashionmia and DressLily Pros and Cons

Pros
  • Customer service
  • Low prices
  • Clothes look
  • Good pricing
  • Cute clothes
  • Product is cute
Cons
  • Incorrect sizing chart
  • Very poor quality
  • Late delivery
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money

Fashionmia and DressLily Most Positive Reviews

Top rated reviews
5

I have order a top for my girlfriend from fashionmia.com the service provided by them was totally up to mark. they...

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5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

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5

I really like this online store. It is neatly organized and it's very easy to find dresses, shoes, tops and whatever...

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5

Bought a swimsuit it is the worst quality shapeless rag I have ever seen!! Stitching and finishing awful!!

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Fashionmia and DressLily Most Critical Reviews

Lowest rated reviews
1

I ordered from this company overseas and month later still have not received my order....scam

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1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

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1

I weigh 110 lbs and ordered two medium size coats and one sweatshirt. I could not even get my arm into the sleeve of...

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1

I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I fou...

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Fashionmia and DressLily Latest Reviews

Recent published reviews
No votes

I return the items bc it was to small and I never got my money back

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1

Never received order at all

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No votes

No complaints just want to know when my order will be delivered

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No votes

Hello. My shipment is not faund i have tracing nomber but does not help. Try to conect wit telephone number, not in...

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Fashionmia and DressLily Products and Services

Most reviewed product and services
  • Fashionmia Dress (620 reviews)
  • Fashionmia Shipping Service (514 reviews)
  • Fashionmia Customer Care (405 reviews)
  • Dresslily Shipping Service (678 reviews)
  • Dresslily Dress (238 reviews)
  • Dresslily Clothing (196 reviews)