PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about DressLily and Fashionmia as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

DressLily
Fashionmia

DressLily and Fashionmia Overview

Total reviews
3394
2795
Company responses
0
1932
Issues resolved
13
28

DressLily was first mentioned on PissedConsumer on Oct 1, 2013 and since then this brand received 3394 reviews. It is 599 reviews more than Fashionmia received since Mar 25, 2015. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Fashionmia customer support team than with DressLily customer service.

DressLily and Fashionmia Consumer Ratings

Rank
408 out of 2293 in Footwear and Clothing category
81 out of 2293 in Footwear and Clothing category
Customer service
259 in category
111 in category
Website
383 in category
125 in category
Delivery Service
344 in category
119 in category

According to consumer ratings and reviews, Fashionmia ranks 327 points higher in the Footwear and Clothing category than DressLily. People gave DressLily 1.5 stars for Customer service criterion in Footwear and Clothing category and it is 697 points higher than the worst rated brand in this category. At the same time, Fashionmia was rated 2.6 stars for Customer service criterion in this category and it is 845 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Fashionmia has a higher rating than DressLily. Regarding Delivery Service criterion, consumers gave DressLily 1.6 stars and it is 64% greater than other in category. Fashionmia however was rated 2.8 stars and it is 88% greater than other in category.

DressLily and Fashionmia Rating Details

Customer service
1.5 (1297 reviews)
2.6 (1527 reviews)
Reviewer's quote

...Oh, there so-called Customer Service number only takes calls from new purchasers - slick, huh? Oh, well...

Janelli

They have not acknowledged any of my emails to customer service and today received an email saying goods have been dispatched how fraustrating they haven’t answered any of my email queries saying I want a refund. They have taken my money and I have been left with goods I can’t wear. They are not a...

Maks
Website
2.1 (1284 reviews)
3.1 (1459 reviews)
Reviewer's quote

...changed my email passwords just in case; but, now there's absolutely no way I can close out the account/unsubscribe to it! I've looked everywhere on the website, through google, and forums and it seems no one has any luck. I didn't even sign up in the first place! How is that even possible?? Completely shady...

PissedConsumer1570686

It also appears that the website is no longer functioning at this time either! Fashion Mia products are crap and they are stealing from people! DO NOT ORDER ANYTHING FROM THEM!!! This was the message I received from them regarding the first dress that was not delivered. In a message dated 4/25/2019...

Lillian S
Delivery Service
1.6 (1178 reviews)
2.8 (1327 reviews)
Reviewer's quote

There delivery service is terrible I was planning to place more orders "I don't think So" Poor Order service..

Avalene

...Really nice customer and delivery service. All clothes are great price and high quality. I received all items in right time...

Liberty

DressLily and Fashionmia Pros and Cons

Pros
  • Good pricing
  • Cute clothes
  • Product is cute
  • Customer service
  • Low prices
  • Clothes look
Cons
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money
  • Incorrect sizing chart
  • Very poor quality
  • Late delivery

DressLily and Fashionmia Most Positive Reviews

Top rated reviews
5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

5

I have order a top for my girlfriend from fashionmia.com the service provided by them was totally up to mark. they...

DressLily and Fashionmia Most Critical Reviews

Lowest rated reviews
1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

1

I ordered from this company overseas and month later still have not received my order....scam

DressLily and Fashionmia Latest Reviews

Recent published reviews

No response on phone or email

Read all 3394 reviews

I've been waiting my order since 20 Dec.still No have any! Any info.When I'm gonna have it.Or any Transfer info..I am...

Read all 2795 reviews

DressLily and Fashionmia Products and Services

Most reviewed product and services
  • Dresslily Shipping Service (675 reviews)
  • Dresslily Dress (236 reviews)
  • Dresslily Clothing (195 reviews)
  • Fashionmia Dress (624 reviews)
  • Fashionmia Shipping Service (502 reviews)
  • Fashionmia Customer Care (391 reviews)