PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about DressLily and Fashionmia as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

DressLily
Fashionmia

DressLily and Fashionmia Overview

Total reviews
3388
2789
Company responses
0
1932
Issues resolved
13
28

DressLily was first mentioned on PissedConsumer on Oct 1, 2013 and since then this brand received 3388 reviews. It is 599 reviews more than Fashionmia received since Mar 25, 2015. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Fashionmia customer support team than with DressLily customer service.

DressLily and Fashionmia Consumer Ratings

Rank
397 out of 2463 in Footwear and Clothing category
75 out of 2463 in Footwear and Clothing category
Customer service
252 in category
107 in category
Website
366 in category
119 in category
Delivery Service
329 in category
111 in category

According to consumer ratings and reviews, Fashionmia ranks 322 points higher in the Footwear and Clothing category than DressLily. People gave DressLily 1.5 stars for Customer service criterion in Footwear and Clothing category and it is 661 points higher than the worst rated brand in this category. At the same time, Fashionmia was rated 2.6 stars for Customer service criterion in this category and it is 806 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Fashionmia has a higher rating than DressLily. Regarding Delivery Service criterion, consumers gave DressLily 1.6 stars and it is 64% greater than other in category. Fashionmia however was rated 2.8 stars and it is 88% greater than other in category.

DressLily and Fashionmia Rating Details

Customer service
1.5 (1294 reviews)
2.6 (1525 reviews)
Reviewer's quote

I contacted their "support" (most unsupportive) service via chat. I spoke with "Tunisia" who was such a poor "listener" I had to ask her if she was a computer. Apparently, I had to wait for my 3rd item to arrive in order for her to give me instructions on how to exchange the shirt they sent the...

PissedConsumer1580250

I did buy 5 outfits. The order took more then 2 months to arrive.The sizes were completely off and all over the place. To get a refund I would have to send the clothes back to China. They did promise me a refund which I never got. I could not wear anything I bought. Waist of money. I should have...

Sibely M
Website
2.1 (1283 reviews)
3.1 (1457 reviews)
Reviewer's quote

...changed my email passwords just in case; but, now there's absolutely no way I can close out the account/unsubscribe to it! I've looked everywhere on the website, through google, and forums and it seems no one has any luck. I didn't even sign up in the first place! How is that even possible?? Completely shady...

PissedConsumer1570686

It also appears that the website is no longer functioning at this time either! Fashion Mia products are crap and they are stealing from people! DO NOT ORDER ANYTHING FROM THEM!!! This was the message I received from them regarding the first dress that was not delivered. In a message dated 4/25/2019...

Lillian S
Delivery Service
1.6 (1175 reviews)
2.8 (1325 reviews)
Reviewer's quote

...So, two weeks later, I contacted Customer Service to ask, and they said that they had received the money, and that the order was now processing. It has been processing ever since. Honestly, I'm not sure I'm going to be the same size when these clothes finally arrive...

Charlotte C

I order many dresses from Fashionmia the pictures that they put on line are not what they send you. First off all they dont send the order on time , second of all poor quality, third of all size that requested even by using they size charts they dont fit. When returned items they dont refund your...

PissedConsumer1648602

DressLily and Fashionmia Pros and Cons

Pros
  • Good pricing
  • Cute clothes
  • Product is cute
  • Customer service
  • Low prices
  • Clothes look
Cons
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money
  • Incorrect sizing chart
  • Very poor quality
  • Late delivery

DressLily and Fashionmia Most Positive Reviews

Top rated reviews
5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

5

I have order a top for my girlfriend from fashionmia.com the service provided by them was totally up to mark. they...

DressLily and Fashionmia Most Critical Reviews

Lowest rated reviews
1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

1

I ordered from this company overseas and month later still have not received my order....scam

DressLily and Fashionmia Latest Reviews

Recent published reviews
4.8

can sending phone number i will call you i want to replace a order?

Read all 3388 reviews

I would like a larger size I need a return address

Read all 2789 reviews

DressLily and Fashionmia Products and Services

Most reviewed product and services
  • Dresslily Shipping Service (675 reviews)
  • Dresslily Dress (235 reviews)
  • Dresslily Clothing (195 reviews)
  • Fashionmia Dress (625 reviews)
  • Fashionmia Shipping Service (497 reviews)
  • Fashionmia Customer Care (391 reviews)