PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fabletics and DressLily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fabletics
DressLily

Fabletics and DressLily Overview

Total reviews
878
3442
Company responses
0
0
Issues resolved
3
14

Fabletics and DressLily Consumer Ratings

Rank
432 out of 1990 in Footwear and Clothing category
480 out of 1990 in Footwear and Clothing category
Customer service
245 in category
290 in category
Website
515 in category
410 in category
Product or Service Quality
207 in category
329 in category
Exchange, Refund and Cancellation Policy
308 in category
283 in category

Fabletics and DressLily Rating Details

Customer service
1.6 (343 reviews)
1.5 (1310 reviews)
Reviewer's quote

After several days of trying to track my order unsuccessfully, I called Fabletics to find out what was going on and was met with the WORST customer service Ive ever experienced in my life. Your customer service is flat out disgusting and needs an overhaul. At this point I just want my order...

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...Thank you for your patience and understanding, Best regards, dresslily Customer Service..

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Website
1.9 (339 reviews)
2.1 (1299 reviews)
Reviewer's quote

...Even the email on their website for Customer Service comes back as undeliverable!!! I want my money back and Cancel membership. Gina Meneses 956-454-7490..

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...They only have a few items on their website - I am not interested in any of them. Then they have this big disclaimer on their website about delays caused by the Chinese New Year. There are other and better companies to do business with...

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Product or Service Quality
2.2 (318 reviews)
1.8 (1167 reviews)
Reviewer's quote

...Quality is spotty also..

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I need the return address!!!!unreal trying to get a hold of customer service!!!terrible..

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Exchange, Refund and Cancellation Policy
1.5 (316 reviews)
1.5 (1136 reviews)
Reviewer's quote

...Your numbers dont work, I cant chat to a real responsible person and I was advised you were going to refund my money in the next 24/72 hours and its been almost 6 days now. Im taking legal action regardless as not one person wants to get back to me..

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...They refuse to refund and the product has not arrived. Every time I contact them they ask me to wait patiently for another 5-7 days..

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Fabletics and DressLily Pros and Cons

Pros
  • Quality of clothes
  • Style of clothes
  • Choice of clothes
  • Good pricing
  • Cute clothes
  • Product is cute
Cons
  • Vip enrollment
  • Hidden charges
  • Forced membership
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money

Fabletics and DressLily Most Positive Reviews

Top rated reviews
5

I got an outfit that retailed for over $75 for $25 with their "first outfit promo". It was of great quality and great...

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5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

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5

This is a "service" not a one time ordering option. If you select the VIP service you make the commitment. I think what...

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5

Bought a swimsuit it is the worst quality shapeless rag I have ever seen!! Stitching and finishing awful!!

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Fabletics and DressLily Most Critical Reviews

Lowest rated reviews
1

DO NOT TRUST FABLETICS!!! they will lure you in with their fashionable clothing and cheap prices. DO NOT BUY IT!! After...

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1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

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1

I made an account and tried to log in with it and was told my email address wasn't registered to an account, thinking th...

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1

I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I fou...

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Fabletics and DressLily Latest Reviews

Recent published reviews
No votes

Trying to skip and your system is down

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2.4

I need the return address!!!!unreal trying to get a hold of customer service!!!terrible

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5

I had two accounts and didnt know it

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2.3

Never got was supposed to be like a few days ago went to the post office said it was wrong address but I know it's the...

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Fabletics and DressLily Products and Services

Most reviewed product and services
  • Fabletics Membership (300 reviews)
  • Fabletics Clothing (65 reviews)
  • Fabletics Account (62 reviews)
  • Dresslily Shipping Service (692 reviews)
  • Dresslily Dress (237 reviews)
  • Dresslily Clothing (196 reviews)