PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ericdress and DressLily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ericdress
DressLily

Ericdress and DressLily Overview

Total reviews 1046 3442
Company responses 0 0
Issues resolved 15 14

Ericdress and DressLily Consumer Ratings

Rank
733 out of 2193 in Footwear and Clothing category
542 out of 2193 in Footwear and Clothing category
Customer service
504 in category
313 in category
Delivery Service
529 in category
426 in category
Website
627 in category
456 in category
Advertised vs Delivered
497 in category
352 in category

Ericdress and DressLily Rating Details

Customer service
1.2 (428 reviews)
1.5 (1310 reviews)
Reviewer's quote

...Contacted Ericdress customer service yet again. Dress out of stock, choose another dress. No, it's been 9 months...

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...Many of their items are very cute and I am very fond of them, but their customer service is absolutely atrocious. Two of my items did not fit and trying to send them back was awful. You have to pay for your own return shipping, no shipping lable is provided...

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Delivery Service
1.3 (406 reviews)
1.6 (1194 reviews)
Reviewer's quote

I had to search them all because they didn’t provide the name of the shipping/delivery service. After much frustration I was finally told it was shipped by SF-express which as far as I can tell is the company that ships their stuff into the US. All the confirmation of delivery shows is delivery to...

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There delivery service is terrible I was planning to place more orders "I don't think So" Poor Order service..

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Website
1.7 (404 reviews)
2.1 (1298 reviews)
Reviewer's quote

...Very shady and not even American!! Take the website DOWN!..

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...They only have a few items on their website - I am not interested in any of them. Then they have this big disclaimer on their website about delays caused by the Chinese New Year. There are other and better companies to do business with...

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Advertised vs Delivered
1.2 (399 reviews)
1.7 (1022 reviews)
Reviewer's quote

...It has been over a month, other than what is falsely advertised. On 7/8 I requested a refund and I didnt get a response until 7/14. I was told my refund would be 191...

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My package was not delivered. I never received a tracking number and when I contacted Dresslily about it, I was given false tracking numbers. Also told that their colleagues would contact me...

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Ericdress and DressLily Pros and Cons

Pros
  • Im veryn upset
  • Fraud
  • I just want my money back
  • Good pricing
  • Cute clothes
  • Product is cute
Cons
  • Poor customer service
  • Getting scammed
  • Fraud
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money

Ericdress and DressLily Most Positive Reviews

Top rated reviews
5

i need to talk please

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5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

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5

I PAID MY MONEY TO NEVER GET MY PRODUCT. GIVE ME MY MONEY BACK NOW

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5

Bought a swimsuit it is the worst quality shapeless rag I have ever seen!! Stitching and finishing awful!!

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Ericdress and DressLily Most Critical Reviews

Lowest rated reviews
1

10 weeks ago ago I bought a dress and told them I needed it urgently and they promised to ship it immediately.
- 4 weeks...

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1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

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1

Bought a dress that looked adorable online, but when arrived looked so cheap and had the most BIZARRE FIT!!! There is...

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1

I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I fou...

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Ericdress and DressLily Latest Reviews

Recent published reviews
No votes

Need to return a dress that did not fit me. Ive called many times to get a return address and to let them know that I...

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No votes

I ordered a pear of leggings size L. For my Lady as soon as i hit the pay send it automatically got changed to a 2X two...

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No votes

I had a order oct 26 you see it but I didnt rev my stuff

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5

Made a purchase of almost
$100 dollars..After doing the transaction I expected to.receive A notification that confirmed m...

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Ericdress and DressLily Products and Services

Most reviewed product and services
  • Ericdress Shipping Service (328 reviews)
  • Ericdress Dress (143 reviews)
  • Ericdress Wedding Dress (27 reviews)
  • Dresslily Shipping Service (690 reviews)
  • Dresslily Dress (237 reviews)
  • Dresslily Clothing (196 reviews)