PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dressfirst and ViviDress as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dressfirst
ViviDress

Dressfirst and ViviDress Overview

Total reviews 10 16
Company responses 0 0
Issues resolved 0 0

Dressfirst and ViviDress Consumer Ratings

Rank
59 out of 209 in Events category
23 out of 209 in Events category
Customer service
25 in category
15 in category
Price Affordability
34 in category
18 in category
Exchange, Refund and Cancellation Policy
27 in category
20 in category
Discounts and Special Offers
27 in category
19 in category

Dressfirst and ViviDress Rating Details

Customer service
1 (2 reviews)
2.3 (6 reviews)
Reviewer's quote

Horrible company policies and customer service! I received the dress and the buttons/jems sewn on were falling off. The cut of the dress didnt sit right at the hips as intended and looked in pictures. I asked to return the dress and they denied me refund but said they would refund me 15% I told...

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Their complete lack of customer service has been extremely upsetting and stressful as what should be an exciting and happy time for me as a bride. WHAT EVER YOU DO DONT BUY FROM THEM!!! Once again I formally request a full refund as per my legal rights and expect this to be confirmed and process...

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Price Affordability
1 (2 reviews)
2.3 (6 reviews)
Reviewer's quote

Wrong dress, wrong color and size! Missed the wedding. AND NO WAY TO GET CREDIT OR RETURN.RIP OFF!!!

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At such a great price, they blessed me with such a brilliantly sequenced stunning dress, which fits me so well. I was wondering I would be a bit worried about the alteration part; they customized it as per my size perfectly. They made sure to keep the communication going and the customer care...

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Exchange, Refund and Cancellation Policy
1 (2 reviews)
1.7 (6 reviews)
Reviewer's quote

No items

When I sent the dress back (paid £20!) they did not contact me about the refund, so when I emailed them asking how long it would take for my refund, they replied saying it didn't meet their returns policy. I asked what their returns policy was but didn't get any reply after that, meaning that they...

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Discounts and Special Offers
1 (2 reviews)
1.9 (7 reviews)
Reviewer's quote

No items

Ordered February 8 th and nothing. I emailed you and it's still processing. June where is my order give me my money back or my order. Now you won't take my email. You stolen my money. #12533 order number.

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Dressfirst and ViviDress Pros and Cons

Pros
No votes
  • Wedding dress
Cons
  • Customer service
No votes

Dressfirst and ViviDress Most Positive Reviews

Top rated reviews
No votes
5

I always feel a bit fat, when wearing a wedding dress does not look good. So I search on Google, and found the store's l...

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No votes
5

ViViDresses is an awesome online dress store, as I simply love my wedding dress. At such a great price, they blessed me...

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Dressfirst and ViviDress Most Critical Reviews

Lowest rated reviews
1

Horrible company policies and customer service! I received the dress and the buttons/jems sewn on were falling off. The...

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1

ordered a bridesmaid dress for a wedding it turned up cheap quality and it dident do up so I emailed them straight away...

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1

Wrong dress, wrong color and size! Missed the wedding. AND NO WAY TO GET CREDIT OR RETURN.
RIP OFF!!!

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1

These are scammers! The dress I received looked nothing like the photo and the quality was worse than Primark and was to...

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Dressfirst and ViviDress Latest Reviews

Recent published reviews
No votes

I gave them precise measurements. It didn't fit, was of poor quality, the color was all wrong. Then they said they...

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1

Ordered February 8 th and nothing. I emailed you and it's still processing. June where is my order give me my money...

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No votes

I would suggest not ordering from this site. The dress I received was not the right color. They wouldn’t send me a...

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1

I ordered and paid for a dress for my wedding. I recieved an email few days after saying they couldnt make the dress as...

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Dressfirst and ViviDress Products and Services

Most reviewed product and services
  • Dressfirst Dress (19 reviews)
  • Vividress Dress (9 reviews)
  • Vividress Bridesmaid Dress (1 review)