PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about HostGator and Dreamhost as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

HostGator
Dreamhost

HostGator and Dreamhost Overview

Total reviews
62
8
Company responses
0
0
Issues resolved
2
0

HostGator and Dreamhost Consumer Ratings

Rank
21 out of 169 in Hosting category
46 out of 169 in Hosting category
Website
18 in category
39 in category
Price Affordability
24 in category
0 in category
Customer service
11 in category
26 in category
Diversity of Products or Services
16 in category
37 in category

HostGator and Dreamhost Rating Details

Website
2.2 (33 reviews)
1 (1 review)
Reviewer's quote

If you get randomly brute forced by someone, they will shut down your website and blame it on you (ignoring the fact that someone just tried to attack the website). Instead, they keep the website offline for many many many hours at a time claiming that took too many resources and you have to fix...

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Hi everbody, Dreamhost`s Supervisor ended our chat in a very rude way 2 minutes ago. As a customer, I want to complaint this person. His nickname HOffman . 2 people couldn`t solve my problem for 2,5 hours and then this supervisor said me to give up writing with caps although I was not texting with...

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Price Affordability
2.4 (31 reviews)
5 (1 review)
Reviewer's quote

...Even if the other product costs me triple the price I will not work them. They are unhelpful, rude, unclear about services and Im pretty sure you can do better just about anywhere else so i suggest you do..

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Dreamhost assigned a subdoman and charged the $96 to that domain and not to my domain 'createimprints.com', I deleted the subdomain. The system would not allow me to write a ticket nor was I able to email to billing@dreamhost.com. Please straighten out.This is an email receipt for your recent...

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Customer service
1.4 (31 reviews)
1 (4 reviews)
Reviewer's quote

...(The customer service representative couldn't confirm that other answers would NOT work, but he did say that he had personally tried the specified three answers and found that they DID work. He was helpful. His company is garbage...

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We haven't been able to access any of our pages to edit them from the Dashboard. Can't get live technical support. Have to pay for a phonecall. Have now submitted a second ticket after waiting for over 24 hours for the first ticket to be answered. What good is a hosting company that can't address...

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Diversity of Products or Services
2.4 (27 reviews)
1 (2 reviews)
Reviewer's quote

...AND IF I would've clicked on the yes, I want help, I would've assumed it would be someone from Hostgator's team contacting me to talk about their services and NOT A GAZILLION CALLS FROM INDIA!!!!..

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So I'm stuck with no services, for which they are automatically billing me. I've already opened another account at Hostgator (who has awesome support) where you can talk to a real person. But my main domain on Dreamhost is tied up directly with them ("free" when I signed up means you cannot control...

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HostGator and Dreamhost Pros and Cons

Pros
  • Price
  • Server reliability
  • Original setup
No votes
Cons
  • Customer service
  • Worst customer support
  • Time wasted
  • Worst customer service - refusal to fix a simple email issue
  • Expensive
  • Behave the customers on a rude way

HostGator and Dreamhost Most Positive Reviews

Top rated reviews
5

Hostgator one of the worst Customer support ! they misguide customers ... i request to hostgator i am not happy with...

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No votes
4

I ran into low disc space so I upgraded.
Since the upgrade nothing works.
I have logged about 8 different tickets to get t...

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No votes

HostGator and Dreamhost Most Critical Reviews

Lowest rated reviews
1

I have just spent 2 months educating myself on building a WordPress site and creating my blog that I was finally ready t...

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1

My 3 websites went down early in this previous week, as well as all my email accounts. They have no phone number which...

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1

email sent from websitewelcome.come, (no longer "accessible" any longer). Connected to SEO Hosting, a front for...

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1

Hi everbody, Dreamhost`s Supervisor ended our chat in a very rude way 2 minutes ago. As a customer, I want to...

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HostGator and Dreamhost Latest Reviews

Recent published reviews
No votes

One of our Dedicated "Enterprise" Hosting Server has been down for more than 30 Hours and it took us 4 support tickets a...

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1

Dreamhost's refusal to fix a simple ongoing email issue that affected at least 50% of emails sent --having to...

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No votes

My "pissedconsumer" message was not about HostGator, it was about my current web host. My only problem with HostGator...

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No votes

Hi guys
yesterday for our website we buy the dream press plugin, and then we cant get acces to the main internet site. On...

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HostGator and Dreamhost Products and Services

Most reviewed product and services
  • Hostgator Web Hosting (29 reviews)
  • Hostgator Technical Support (6 reviews)
  • Hostgator Customer Care (3 reviews)
  • Dreamhost Technical Support (3 reviews)