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Drake Software

Tax services
  • 0 ISSUES RESOLVED
  • 13 TOTAL REVIEWS
  • $4.6K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
3.0
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
Staff
  • Omg the service 1
  • Short explanatory video links on the input screens 1
  • Speed 1
  • Such a good price 1
  • Telephone policies 1

Customers don't like

  • It did not meet my needs2
  • Inaccurate state tax returns1
  • Software interface1

Products by Drake Software

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Optima Tax Relief

Tax services
Has verified representatives
  • 1 ISSUES RESOLVED
  • 45 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $7.5K AVERAGE LOSS
2.0
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
Staff
  • Misrepresented services 2
  • Convincing me into doing something for me and my taxes 1
  • Customer service agent that took my original phone call 1

Customers don't like

  • Make up stuff to scare you even more3
  • Misrepresented services2
  • Response timing1
  • Solutions offered1
  • Services1

Products by Optima Tax Relief

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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