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Drake Software

Tax services
  • 0 ISSUES RESOLVED
  • 13 TOTAL REVIEWS
  • $4.6K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
3.0
Customer service
Discounts and Special Offers
Website
Staff
Billing Practices
  • Omg the service 1
  • Short explanatory video links on the input screens 1
  • Speed 1
  • Such a good price 1
  • Telephone policies 1

Customers don't like

  • It did not meet my needs2
  • Inaccurate state tax returns1
  • Software interface1

Products by Drake Software

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Intuit

Tax services
  • 1 ISSUES RESOLVED
  • 408 TOTAL REVIEWS
  • $470K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.5
Customer service
Discounts and Special Offers
Website
Staff
Billing Practices
  • Software is easy to use 11
  • Step by step process 8
  • Easy to use 6
  • Product itself 4
  • Not a thing 2

Customers don't like

  • Getting ripped off8
  • Customer service experience5
  • Being lied to and misled4
  • Their charge procedures4
  • Huge increase in price4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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