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Drake Software

Tax services
  • 0 ISSUES RESOLVED
  • 8 TOTAL REVIEWS
  • $4.6K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.9
Customer service
Discounts and Special Offers
Website
Staff
Billing Practices
  • I can do all returns and get payroll 1

Customers don't like

  • It did not meet my needs2
  • Customer service gives conflicting information2
  • Federal return payments not being processed1
  • Software interface1
  • Inaccurate state tax returns1

Products by Drake Software

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Intuit

Tax services
  • 1 ISSUES RESOLVED
  • 376 TOTAL REVIEWS
  • $450K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.5
Customer service
Discounts and Special Offers
Website
Staff
Billing Practices
  • Software is easy to use 11
  • Step by step process 8
  • Easy to use 5
  • Product itself 4
  • Zero 1

Customers don't like

  • Getting ripped off21
  • Being lied to and misled11
  • Customer service10
  • Customer service experience8
  • Their charge procedures8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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