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Dr Move

Transportation and Storage
  • 0 ISSUES RESOLVED
  • 17 TOTAL REVIEWS
  • $20K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.3
Customer service
Reliability
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services

No items

Customers don't like

  • Spam1
  • Bad customer service1
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Two Men And A Truck

Transportation and Storage
  • 1 ISSUES RESOLVED
  • 69 TOTAL REVIEWS
  • $54.2K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Movers and schedulers 2
  • Crew and the sales person 2
  • One of the movers seemed to care and tried to handle things well 1
  • Initial follow-up 1
  • Headquarters responded to my complaint letter within 13 days 1

Customers don't like

  • Stretching out the time it took to move2
  • Service and claim handling2
  • Did not do job properly2
  • Yelled and berated a pregnant woman while holding a 2 year old1
  • Over estimates upon arrival1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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