PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Standard Pacific Homes and Dr Horton as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Standard Pacific Homes
Dr Horton

Standard Pacific Homes and Dr Horton Overview

Total reviews
93
555
Company responses
14
0
Issues resolved
2
2

Dr Horton was first mentioned on PissedConsumer on May 23, 2008 and since then this brand received 555 reviews. It is 462 reviews more than Standard Pacific Homes received since Nov 16, 2010. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Standard Pacific Homes customer support team than with Dr Horton customer service.

Standard Pacific Homes and Dr Horton Consumer Ratings

Rank
246 out of 2993 in Construction and Repair category
298 out of 2993 in Construction and Repair category
Customer service
255 in category
213 in category
Reliability
223 in category
204 in category
Website
247 in category
240 in category

According to consumer ratings and reviews, Standard Pacific Homes ranks 52 points higher in the Construction and Repair category than Dr Horton. People gave Standard Pacific Homes 1 stars for Customer service criterion in Construction and Repair category and it is 449 points higher than the worst rated brand in this category. At the same time, Dr Horton was rated 1.4 stars for Customer service criterion in this category and it is 491 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that Dr Horton has a higher rating than Standard Pacific Homes. Regarding Website criterion, consumers gave Standard Pacific Homes 1.9 stars and it is 65% greater than other in category. Dr Horton however was rated 2 stars and it is 66% greater than other in category.

Standard Pacific Homes and Dr Horton Rating Details

Customer service
1 (32 reviews)
1.4 (203 reviews)
Reviewer's quote

When I complained to the Cal Atlantic Customer Care person about the drops left on my tile, I was told "Oh, I don't know if that was the stucco guy or the painter so she couldn't ask either of them to come back and clean the tile off". Wait, it gets better when the Customer Care person actually...

PissedConsumer1122445

Our DR Horton experience started off good but once we saw the home for the first time, everything changed. They made promises to resolve issues again and again but once we signed the paperwork, it was thrown in ur face from one of their warranty specialist that since we closed, there was nothing we...

Jon o
Reliability
1.1 (29 reviews)
1.3 (197 reviews)
Reviewer's quote

Our home was built in 2013-2014 in Austin Texas. Single story and we love it.BUT last month we noticed a leak in the roof so had a roofer go up to check and he reported that we had a lot of areas that had minimal to no insulation.It appears that the insulation we paid for either was not installed...

Lionel D

warranty 1st guy came made appointment no show called said sent in not in computer will get back with me .....he quit....talked with rick said we dont pay for missed appointments ......let next guy come and went thru it again make appointment for repairs said cant take any more time off he said he...

jeff j
Website
1.9 (28 reviews)
2 (166 reviews)
Reviewer's quote

Their website says "outstanding quality and an unwavering commitment to true customer satisfaction" WHAT A JOKE!, your building a 1M+ home you would expect perfection, their management throughout this process was unresponsive and unprofessional. If you think going with a large company gives you...

PissedConsumer900345

...are Racist People that are Not in your best interest! They are not treating people like this in “their communities,” Just look at the management’s website and see the difference. Who am I? And why do I provide this information? I’m a "Pan-Africanism community activist!” here to help save homebuyers and families from becoming NEW victims, and to report critical facts to existing homeowners. My Only goal is to help prevent more innocent...

Keng

Standard Pacific Homes and Dr Horton Pros and Cons

Pros
  • Location
  • Terri has a can do attitude and a great personality
  • Others were professional
  • Floorplan
  • Price
  • Good location
Cons
  • Customer service
  • Pride of workmanship
  • Lack of care
  • Lot of lip service
  • Very disappointed with overall workmanship
  • Really poor subcontractors

Standard Pacific Homes and Dr Horton Most Positive Reviews

Top rated reviews
4.5

I bought home in 2008. Beautiful home but I am starting to have electrical problems with my light switches and plug in...

5

Construction was as expected. Builder's grade products here and there...but Foreman who did walk through was nearby...

Standard Pacific Homes and Dr Horton Most Critical Reviews

Lowest rated reviews
1

I bought a new townhouse in plantation at Riverwalk at Lago Mar and moved in last July. I spent 6000 on laminate wood...

1

If you are thinking of purchasing a house built by DR Horton Homes in Lakeland, FL then our advice is, don’t! We had...

Standard Pacific Homes and Dr Horton Latest Reviews

Recent published reviews

i just need thier phone number to find out the colors they painted with

Read all 93 reviews

I bought a DRHORTON house 5/31/19, big mistake! I've had problems ever since with the house! The entire house is off...

Read all 555 reviews

Standard Pacific Homes and Dr Horton Products and Services

Most reviewed product and services
  • Standard Pacific Homes House Construction (35 reviews)
  • Standard Pacific Homes Home Buying (4 reviews)
  • Standard Pacific Homes Customer Care (2 reviews)
  • Dr Horton House Construction (171 reviews)
  • Dr Horton Warranty (51 reviews)
  • Dr Horton Customer Care (44 reviews)