Dr Horton vs Seagate Homes
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dr Horton and Seagate Homes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Dr Horton and Seagate Homes Overview
Dr Horton was first mentioned on PissedConsumer on May 23, 2008 and since then this brand received 555 reviews. It is 553 reviews more than Seagate Homes received since Nov 9, 2017.
Dr Horton and Seagate Homes Consumer Ratings
According to consumer ratings and reviews, Seagate Homes ranks 124 points higher in the Construction and Repair category than Dr Horton. People gave Dr Horton 1.3 stars for Reliability criterion in Construction and Repair category and it is 381 points higher than the worst rated brand in this category. At the same time, Seagate Homes was rated 1 stars for Reliability criterion in this category and it is 218 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Seagate Homes has a higher rating than Dr Horton. Regarding Turnaround Time criterion, consumers gave Dr Horton 1.5 stars and it is 65% greater than other in category. Seagate Homes however was rated 3 stars and it is 87% greater than other in category.
Dr Horton and Seagate Homes Rating Details
Dr Horton and Seagate Homes Pros and Cons
- Floorplan
- Price
- Good location
- Willow model as shown to me
- Lot of lip service
- Very disappointed with overall workmanship
- Really poor subcontractors
- Willow model
- As they built it for me
Dr Horton and Seagate Homes Most Positive Reviews
Construction was as expected. Builder's grade products here and there...but Foreman who did walk through was nearby...
Dr Horton and Seagate Homes Most Critical Reviews
Dr Horton and Seagate Homes Latest Reviews
Dr Horton and Seagate Homes Products and Services
- Dr Horton House Construction (171 reviews)
- Dr Horton Warranty (51 reviews)
- Dr Horton Customer Care (44 reviews)
How would you compare Dr Horton vs Seagate Homes?
All I can comment on is what I have witnessed. Seagate built our new home and we moved in the end of August, 2017.
We had several issues which were never resolved, even after we were promised by Construction Manager "DR". When they installed the granite in our master bathroom counter, they failed at lining it up, a fact that we were promised would be fixed to our satisfaction...until we closed and they got their hands on our money. Now they won't do anything except agree to pay $250 to have it repaired, plus WE would have to pay for any damage to the granite, mirrors, walls, etc. that might be incurred.
We should NOT have to pay for their mistake. Plus, the VP of Sales and Marketing said that Seagate was a member of the Better Business Bureau because they are not. Last weekend we visited DR Horton's new community and were astounded when we talked to new home buyers there about how responsive their builder is to complaints and problems, even agreeing to move trees after the buyers moved in because they didn't like where they were located. Seagate could learn a lot from DR Horton when it comes to Customer Satisfaction.
When you look at Seagate's sites, they have at least two glowing reviews but, unfortunately for them, they were placed there by Brandon (the above-mentioned VP of Sales and Marketing) and "Judie" who was our sales person.
Yes folks, they are that hard up for positive feedback that they have their employees enter it. Avoid SEAGATE at all costs!