Dr Horton vs Seagate Homes
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Dr Horton and Seagate Homes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Dr Horton and Seagate Homes Overview
Dr Horton was first mentioned on PissedConsumer on May 23, 2008 and since then this brand received 559 reviews. It is 557 reviews more than Seagate Homes received since Nov 9, 2017.
Dr Horton and Seagate Homes Consumer Ratings
Rank
297
out of 2726 in Construction and Repair category
175
out of 2726 in Construction and Repair category
Product or Service Quality
251
in category
160
in category
Turnaround Time
205
in category
79
in category
Warranty
192
in category
130
in category
According to consumer ratings and reviews, Seagate Homes ranks 122 points higher in the Construction and Repair category than Dr Horton.
People gave Dr Horton 1.3 stars for Product or Service Quality criterion in Construction and Repair category and it is 365 points higher than the worst rated brand in this category.
At the same time, Seagate Homes was rated 2 stars for Product or Service Quality criterion in this category and it is 456 points higher than the worst rated brand in this category.
If we look at Turnaround Time criterion, than we see that Seagate Homes has a higher rating than Dr Horton.
Regarding Warranty criterion, consumers gave Dr Horton 1.4 stars and it is 69% greater than other in category.
Seagate Homes however was rated 2 stars and it is 79% greater than other in category.
Dr Horton and Seagate Homes Rating Details
Product or Service Quality
Reviewer's quote
...Shoddy construction poor quality in their products. Look closely before you purchase. I suggest you talk to homeowners in the community to get a good idea of the problems you may encounter...
Not Interested I
...It is very easy to see and it doesn't say much about the standards Seagate sets for their finished product. Their motto seems to be "CLOSE AND GO. " The VP of Construction (Brandon Jacobs) told me they were members of the Better Business Bureau, and he LIED because they are not!...
Seth
Reviewer's quote
...let next guy come and went thru it again make appointment for repairs said cant take any more time off he said he would take care of me..
jeff j
Reviewer's quote
They made promises to resolve issues again and again but once we signed the paperwork, it was thrown in ur face from one of their warranty specialist that since we closed, there was nothing we could do. After 6 months of fighting for fixes they have hardly budged on our issues. This is what we call...
Jon o
1 month before closing Seagate sent an invoice for $1600 for landscaping to mortgage company. No invoice was sent to me. They have hidden charges after you sign the contract. False financial information was shared. Poor communications and there were many other problems. When I questioned them about...
PissedConsumer1704174
Dr Horton and Seagate Homes Pros and Cons
Pros
- Willow model as shown to me
Cons
- Lot of lip service
- Very disappointed with overall workmanship
- Really poor subcontractors
- Willow model
- As they built it for me
Dr Horton and Seagate Homes Most Positive Reviews
Top rated reviews
Construction was as expected. Builder's grade products here and there...but Foreman who did walk through was nearby...
No votes
Dr Horton and Seagate Homes Most Critical Reviews
Lowest rated reviews
If you are thinking of purchasing a house built by DR Horton Homes in Lakeland, FL then our advice is, don’t! We had...
Seagate Homes in Palm Coast, FL built my new home and it has several problems that they will not fix! Why is inferior...
Dr Horton and Seagate Homes Latest Reviews
Recent published reviews
They no longer care to repair or stand behind their property. Shoddy construction poor quality in their products. Look...
Read all 559 reviews
1 month before closing Seagate sent an invoice for $1600 for landscaping to mortgage company. No invoice was sent to...
Read all 2 reviews
Dr Horton and Seagate Homes Products and Services
Most reviewed product and services
-
Dr Horton House Construction
(172 reviews)
-
Dr Horton Warranty
(50 reviews)
-
Dr Horton Customer Care
(43 reviews)
How would you compare Dr Horton vs Seagate Homes?
All I can comment on is what I have witnessed. Seagate built our new home and we moved in the end of August, 2017.
We had several issues which were never resolved, even after we were promised by Construction Manager "DR". When they installed the granite in our master bathroom counter, they failed at lining it up, a fact that we were promised would be fixed to our satisfaction...until we closed and they got their hands on our money. Now they won't do anything except agree to pay $250 to have it repaired, plus WE would have to pay for any damage to the granite, mirrors, walls, etc. that might be incurred.
We should NOT have to pay for their mistake. Plus, the VP of Sales and Marketing said that Seagate was a member of the Better Business Bureau because they are not. Last weekend we visited DR Horton's new community and were astounded when we talked to new home buyers there about how responsive their builder is to complaints and problems, even agreeing to move trees after the buyers moved in because they didn't like where they were located. Seagate could learn a lot from DR Horton when it comes to Customer Satisfaction.
When you look at Seagate's sites, they have at least two glowing reviews but, unfortunately for them, they were placed there by Brandon (the above-mentioned VP of Sales and Marketing) and "Judie" who was our sales person.
Yes folks, they are that hard up for positive feedback that they have their employees enter it. Avoid SEAGATE at all costs!