PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pulte Homes and Dr Horton as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pulte Homes

Pulte Homes

Has Verified Representatives
1.6
Dr Horton

Dr Horton

1.5
Pulte Homes
Dr Horton

Pulte Homes and Dr Horton Overview

Total reviews
423
583
Company responses
1
0
Issues resolved
3
2

Pulte Homes and Dr Horton Consumer Ratings

Rank
278 out of 1953 in Construction and Repair category
306 out of 1953 in Construction and Repair category
Customer service
211 in category
223 in category
Reliability
187 in category
212 in category
Product or Service Quality
236 in category
256 in category
Price Affordability
290 in category
221 in category

Pulte Homes and Dr Horton Rating Details

Customer service
1.4 (156 reviews)
1.3 (218 reviews)
Reviewer's quote

...Pulte is claiming warranty small print that any flooring or cabinetry replacement will not match color and their customer service manager in an email has told me to put a mat over it so it does not stand out..

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...POOF, gone! Worst customer service too, whether the reps they have onsite or in their corporate office, it's a joke..

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Reliability
1.5 (141 reviews)
1.3 (209 reviews)
Reviewer's quote

We bought last year at Pulte/Del Webb Fort Mill SC. If you bought at the beginning the common areas have trees and irrigation The areas being completed over the past year and the ones not complete have no irrigation in the common areas Pulte said it’s not their problem They show beautiful areas...

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The grass never grew, blamed us for not watering yard. We watered 3 times a day as was told, actually DRHORTON set the timer on sprinklers. Was watered from May through October. There was no grass to fertilize in the fall, never grew. They blame The Lovin Group and the Lovin Group blames DRHORTON....

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Product or Service Quality
1.4 (141 reviews)
1.3 (202 reviews)
Reviewer's quote

Construction is typically done by mexican undocumented worker and their wifes in some cases, I am not racist but the quality standards they have are much lower than this part of the continent and they also lack experience building the types of homes we build in the US. They build a house from adobe...

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...However, my issue is the lack of customer service. I refuse to pay for bad customer service!! Thanks Mike L..

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Price Affordability
1.9 (130 reviews)
2.2 (177 reviews)
Reviewer's quote

They tactically price the base price of the home and charge very high for upgrades boosting up the sale price much more than the appraisal value o forge home. For instance, Greenfield model was priced base price of $ 279000 and Allison model was priced at $ 375000. I initially started with quote...

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We are now facing HOA fees of from $835- $1,100 per quarter! The price difference depends on our type of home, with the SFH paying 65% and the multi family homes paying $35% of the total UNCUT budget! This has put a large percentage of homeowners in an impossible situation. Sell? Who's going to buy...

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Pulte Homes and Dr Horton Pros and Cons

Pros
  • Floor plan
  • Sales staff
  • Lot
  • Floorplan
  • Design
  • Price
Cons
  • Customer service
  • Would never purchase another home built by pulte
  • Once they have your money they do not care about you
  • Lot of lip service
  • Very disappointed with overall workmanship
  • Really poor subcontractors

Pulte Homes and Dr Horton Most Positive Reviews

Top rated reviews
5

I looking for contact of cleaneng interior and exterior

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5

Construction was as expected. Builder's grade products here and there...but Foreman who did walk through was nearby...

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5

All builders are the same there is no good or bad. If you have a budget of 200k and the base price of the model is 200k...

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5

So happy we were to move into our brand new home at Sea Country, Waianae, HI. Model 40 Everything wasn't perfect and...

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Pulte Homes and Dr Horton Most Critical Reviews

Lowest rated reviews
1

Pulte Home Orlando fl Fraud rip off.
Reasons why you should not purchase a home from Pulte Homes or other builders under...

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1

If you are thinking of purchasing a house built by DR Horton Homes in Lakeland, FL then our advice is, don’t! We had...

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1

Pulte has the worst customer service of any company I have ever purchased from, and unfortunately this was the biggest...

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1

worst company I have ever dealt with. I am still waiting for repairs to the *** poor workmanship of this outfit....

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Pulte Homes and Dr Horton Latest Reviews

Recent published reviews
1.6

We bought last year at Pulte/Del Webb Fort Mill SC. If you bought at the beginning the common areas have trees and...

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No votes

They contacted me. Awaiting to hear back after he investigates who is responsible for fence facing street

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No votes

Yes I was contacted & was assisted as best as possible under the current circumstances

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1

The grass never grew, blamed us for not watering yard. We watered 3 times a day as was told, actually DRHORTON set the...

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Pulte Homes and Dr Horton Products and Services

Most reviewed product and services
  • Pulte Homes House Construction (169 reviews)
  • Pulte Homes Customer Care (34 reviews)
  • Pulte Homes House Repair (7 reviews)
  • Dr Horton House Construction (202 reviews)
  • Dr Horton Warranty (52 reviews)
  • Dr Horton Customer Care (46 reviews)