PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pulte Homes and Dr Horton as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pulte Homes

Pulte Homes

Has verified representatives
1.6
Dr Horton

Dr Horton

1.5
Pulte Homes
Dr Horton

Pulte Homes and Dr Horton Overview

Total reviews
411
555
Company responses
1
0
Issues resolved
3
2

Dr Horton was first mentioned on PissedConsumer on May 23, 2008 and since then this brand received 555 reviews. It is 144 reviews more than Pulte Homes received since Jul 27, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Pulte Homes customer support team than with Dr Horton customer service.

Pulte Homes and Dr Horton Consumer Ratings

Rank
268 out of 2993 in Construction and Repair category
298 out of 2993 in Construction and Repair category
Customer service
207 in category
213 in category
Reliability
183 in category
204 in category
Product or Service Quality
227 in category
246 in category

According to consumer ratings and reviews, Pulte Homes ranks 30 points higher in the Construction and Repair category than Dr Horton. People gave Pulte Homes 1.4 stars for Customer service criterion in Construction and Repair category and it is 497 points higher than the worst rated brand in this category. At the same time, Dr Horton was rated 1.4 stars for Customer service criterion in this category and it is 491 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that Pulte Homes has a higher rating than Dr Horton. Regarding Product or Service Quality criterion, consumers gave Pulte Homes 1.4 stars and it is 68% greater than other in category. Dr Horton however was rated 1.3 stars and it is 65% greater than other in category.

Pulte Homes and Dr Horton Rating Details

Customer service
1.4 (147 reviews)
1.4 (203 reviews)
Reviewer's quote

...Pulte is claiming warranty small print that any flooring or cabinetry replacement will not match color and their customer service manager in an email has told me to put a mat over it so it does not stand out..

Lakea

Our DR Horton experience started off good but once we saw the home for the first time, everything changed. They made promises to resolve issues again and again but once we signed the paperwork, it was thrown in ur face from one of their warranty specialist that since we closed, there was nothing we...

Jon o
Reliability
1.5 (134 reviews)
1.3 (197 reviews)
Reviewer's quote

Financing and Title company which is all Pulte LLC, was terrible. This was in Buckeye Az. They are doing the closings in one of the model homes there. My moms was on November 21st, 2019 When we asked her name she gave us some long complicated Italian name. No itemized of closing costs on the...

PissedConsumer1718719

warranty 1st guy came made appointment no show called said sent in not in computer will get back with me .....he quit....talked with rick said we dont pay for missed appointments ......let next guy come and went thru it again make appointment for repairs said cant take any more time off he said he...

jeff j
Product or Service Quality
1.4 (133 reviews)
1.3 (189 reviews)
Reviewer's quote

...The materials are very low quality, the construction crew inexperienced, and the only thing the site manager would say is "What do you expect?" The warranty is a bunch of B. S. and when you do complain about something, they place the blame on the homeowner or something else...

Michael C

...They blamed it on the cleaning products I used. I’ve cleaned floor all my life with store products and never had a problem. I have photos of before and after and the same spots are there...

Theresa B

Pulte Homes and Dr Horton Pros and Cons

Pros
  • Floor plan
  • Sales staff
  • Lot
  • Floorplan
  • Price
  • Good location
Cons
  • Customer service
  • Would never purchase another home built by pulte
  • Once they have your money they do not care about you
  • Lot of lip service
  • Very disappointed with overall workmanship
  • Really poor subcontractors

Pulte Homes and Dr Horton Most Positive Reviews

Top rated reviews
5

I looking for contact of cleaneng interior and exterior

5

Construction was as expected. Builder's grade products here and there...but Foreman who did walk through was nearby...

Pulte Homes and Dr Horton Most Critical Reviews

Lowest rated reviews
1

Pulte Home Orlando fl Fraud rip off.
Reasons why you should not purchase a home from Pulte Homes or other builders under...

1

If you are thinking of purchasing a house built by DR Horton Homes in Lakeland, FL then our advice is, don’t! We had...

Pulte Homes and Dr Horton Latest Reviews

Recent published reviews
1

Never buy from Pulte. They tactically price the base price of the home and charge very high for upgrades boosting up the...

Read all 411 reviews

I bought a DRHORTON house 5/31/19, big mistake! I've had problems ever since with the house! The entire house is off...

Read all 555 reviews

Pulte Homes and Dr Horton Products and Services

Most reviewed product and services
  • Pulte Homes House Construction (161 reviews)
  • Pulte Homes Customer Care (32 reviews)
  • Pulte Homes House Repair (7 reviews)
  • Dr Horton House Construction (171 reviews)
  • Dr Horton Warranty (51 reviews)
  • Dr Horton Customer Care (44 reviews)