PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about LGI Homes and Dr Horton as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

LGI Homes
Dr Horton

LGI Homes and Dr Horton Overview

Total reviews
444
583
Company responses
0
0
Issues resolved
4
2

LGI Homes and Dr Horton Consumer Ratings

Rank
217 out of 1954 in Construction and Repair category
306 out of 1954 in Construction and Repair category
Customer service
177 in category
222 in category
Product or Service Quality
180 in category
255 in category
Reliability
170 in category
212 in category
Price Affordability
197 in category
220 in category

LGI Homes and Dr Horton Rating Details

Customer service
1.7 (189 reviews)
1.3 (218 reviews)
Reviewer's quote

...They are quick to take your money, tell you what they think you want to hear and their customer service is awful. In a time in our history where we are dealing with something like COVID-19, they could have cared less. This experience has really soured me on home buying...

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...POOF, gone! Worst customer service too, whether the reps they have onsite or in their corporate office, it's a joke..

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Product or Service Quality
1.8 (155 reviews)
1.3 (202 reviews)
Reviewer's quote

...I homes lie to you about most everything while provide a *** product, yes they suck. also If you dont like to live around alot of black people try another place. You wont be able to re sale at a good price cuz you are in competion with them...

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...However, my issue is the lack of customer service. I refuse to pay for bad customer service!! Thanks Mike L..

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Reliability
1.7 (151 reviews)
1.3 (209 reviews)
Reviewer's quote

they half did my back yard and water is coming into home every time it rains. They lied about building a drain . They dug a y shaped trench that looks horrible. They sold me the house at 198.900 and the value from country came out to 176,00

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The grass never grew, blamed us for not watering yard. We watered 3 times a day as was told, actually DRHORTON set the timer on sprinklers. Was watered from May through October. There was no grass to fertilize in the fall, never grew. They blame The Lovin Group and the Lovin Group blames DRHORTON....

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Price Affordability
2.4 (150 reviews)
2.2 (177 reviews)
Reviewer's quote

...Our top picks were LGI, Bloomfield, and Lennar based off price, structure, and communities. Visiting LGI in person was alot different than all the builders we visited previously that day, (Lennar, Bloomfield, DR Horton, and Gehan. ) I felt like I was buying a timeshare when visiting LGI...

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We are now facing HOA fees of from $835- $1,100 per quarter! The price difference depends on our type of home, with the SFH paying 65% and the multi family homes paying $35% of the total UNCUT budget! This has put a large percentage of homeowners in an impossible situation. Sell? Who's going to buy...

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LGI Homes and Dr Horton Pros and Cons

Pros
  • Location
  • Nice homes
  • Price
  • Floorplan
  • Design
  • Price
Cons
  • Poor customer service
  • Poor service
  • Non caring attitudes
  • Lot of lip service
  • Very disappointed with overall workmanship
  • Really poor subcontractors

LGI Homes and Dr Horton Most Positive Reviews

Top rated reviews
5

after living in the home for 6 months, haven't had any problems. Still glad I bought it. No complaints. Definitely...

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5

Construction was as expected. Builder's grade products here and there...but Foreman who did walk through was nearby...

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5

Just brought the Huron in luckey ranch subdivision and from day one everything went smooth price of what I was gonna...

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5

So happy we were to move into our brand new home at Sea Country, Waianae, HI. Model 40 Everything wasn't perfect and...

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LGI Homes and Dr Horton Most Critical Reviews

Lowest rated reviews
1

We moved in 11 April 2014. LOVED our house although there were several things that were mentioned at our punch list that...

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1

If you are thinking of purchasing a house built by DR Horton Homes in Lakeland, FL then our advice is, don’t! We had...

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1

I went to view LGI homes at Semaphore Crossing in Rex, GA on 01/04/2015. I was already skeptical after reading a lot...

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1

worst company I have ever dealt with. I am still waiting for repairs to the *** poor workmanship of this outfit....

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LGI Homes and Dr Horton Latest Reviews

Recent published reviews
1

they half did my back yard and water is coming into home every time it rains. They lied about building a drain . They...

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No votes

They contacted me. Awaiting to hear back after he investigates who is responsible for fence facing street

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1

First of all the cheap materials . the house is bulit in 30 days and it only takes 30 days for it to start falling down...

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1

The grass never grew, blamed us for not watering yard. We watered 3 times a day as was told, actually DRHORTON set the...

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LGI Homes and Dr Horton Products and Services

Most reviewed product and services
  • Lgi Homes House Construction (79 reviews)
  • Lgi Homes Customer Care (53 reviews)
  • Lgi Homes Home Buying (32 reviews)
  • Dr Horton House Construction (202 reviews)
  • Dr Horton Warranty (53 reviews)
  • Dr Horton Customer Care (46 reviews)