Dr Horton vs Homeadvisor: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dr Horton and Homeadvisor as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Dr Horton

1.5

Homeadvisor

2.0

Dr Horton

Homeadvisor

Dr Horton and Homeadvisor Overview

Total reviews

583

222

Company responses

114

Issues resolved

Dr Horton and Homeadvisor Consumer Ratings

Rank

306 out of 1955 in Construction and Repair category

57 out of 302 in Auctions and Marketplaces category

Customer service

222 in category

97 in category

Product or Service Quality

255 in category

106 in category

Turnaround Time

213 in category

78 in category

Warranty

197 in category

95 in category

Dr Horton and Homeadvisor Rating Details

Customer service

1.3 (218 reviews)

1.2 (136 reviews)

Reviewer's quote

...POOF, gone! Worst customer service too, whether the reps they have onsite or in their corporate office, it's a joke..

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...Trust me I will and have made sure that everyone I have come in contact with is well aware of the poor customer service I have gotten. Matter of fact I may even report them to the local BBB as well as the national/regional BBB. There is no rhythm or reason for this lack of customer service...

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Product or Service Quality

1.3 (202 reviews)

1.2 (120 reviews)

Reviewer's quote

...However, my issue is the lack of customer service. I refuse to pay for bad customer service!! Thanks Mike L..

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...They charge you for leads for things you do not provide as a service. Disgracefully run a company for a Publicly traded organization..

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Turnaround Time

1.4 (192 reviews)

1.3 (99 reviews)

Reviewer's quote

...Flickering light, stained tiles, poor wood finishing, mold to mention a few, As time went on, more serious issues began and still no remedy. After several attempts for resolution were made still "crickets". It is now almost one year and I have sent the same request form weekly for the past 3 weeks...

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Why did he not say that was the problem at the beginning and not the Acutator motor that was not the problem I told him he could return to my home any time to retrieve the motor he installed. I filed a complaint with the bbb so I would never recommend this person to anyone who does not want to get...

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Warranty

1.4 (182 reviews)

1.1 (103 reviews)

Reviewer's quote

This Company from the sales to the servicing of warranty, only cares about volume. Once they have your money, they will do the very minimum to take care of you. Horrible customer service..

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...ood company from their reviews,they came for the estimate on time,seemed to know what they were talking about,so i gave them the job,told me i had a five year warranty against cracking,lifting and settling. the next day i seen a two foot crack in the center of the driveway,i called them right away,told them,they said dont worry we will come back in a week or two to fix any problems you ...

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Dr Horton and Homeadvisor Pros and Cons

Pros

Floorplan
Design
Price

Wool being pulled over my eyes
Initial sales call
Smooth talker

Cons

Lot of lip service
Very disappointed with overall workmanship
Really poor subcontractors

Fraud
Dishonesty and cheating all around with this service
Unqualified leads

Dr Horton and Homeadvisor Most Positive Reviews

Top rated reviews

Construction was as expected. Builder's grade products here and there...but Foreman who did walk through was nearby...

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I wasnt told i had to pay for leads (im a contractor) so when i was charged that i decided to end it with Home Advisor....

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So happy we were to move into our brand new home at Sea Country, Waianae, HI. Model 40 Everything wasn't perfect and...

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I would like to cancel my last payment made earlier today on March 16th 2020 around 3:15pm because of the current...

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Dr Horton and Homeadvisor Most Critical Reviews

Lowest rated reviews

If you are thinking of purchasing a house built by DR Horton Homes in Lakeland, FL then our advice is, don’t! We had...

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The home advisor is the biggest lier on earth. I have never seen such lier in my life. Don't be *** like me.

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worst company I have ever dealt with. I am still waiting for repairs to the *** poor workmanship of this outfit....

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Kept getting sent "leads" that were people who were not homeowners, not ready to buy, completely un-vetted. Basically a...

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Dr Horton and Homeadvisor Latest Reviews

Recent published reviews

No votes

They contacted me. Awaiting to hear back after he investigates who is responsible for fence facing street

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no show for 3 appts to repair laptop lid

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The grass never grew, blamed us for not watering yard. We watered 3 times a day as was told, actually DRHORTON set the...

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1.1

RL appliance repair in Acworh Ga was called to repair my washer. Rodney came out gave my wife an estimate to repair...

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Dr Horton and Homeadvisor Products and Services

Most reviewed product and services

Dr Horton House Construction (202 reviews)
Dr Horton Warranty (52 reviews)
Dr Horton Customer Care (46 reviews)

Homeadvisor Leads (69 reviews)
Homeadvisor Customer Care (18 reviews)
Homeadvisor Membership (6 reviews)

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