PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gehan Homes and Dr Horton as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gehan Homes
Dr Horton

Gehan Homes and Dr Horton Overview

Total reviews 143 602
Company responses 3 0
Issues resolved 3 2

Gehan Homes and Dr Horton Consumer Ratings

Rank
251 out of 1966 in Construction and Repair category
310 out of 1966 in Construction and Repair category
Customer service
193 in category
220 in category
Product or Service Quality
214 in category
258 in category
Reliability
192 in category
210 in category
Turnaround Time
176 in category
211 in category

Gehan Homes and Dr Horton Rating Details

Customer service
1.6 (63 reviews)
1.3 (227 reviews)
Reviewer's quote

...They will take your money all day long then basically give you low quality products and HORRIBLE customer service..

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...Very cheaply built and the customer service department is horrible..

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Product or Service Quality
1.5 (56 reviews)
1.3 (210 reviews)
Reviewer's quote

My Gehan home has very bad quality and taking way too long to fix the issues after submitted warranty form. Please explain your standard for fireplace, kitchen countertop (should it be one whole marble piece?) Shelves in the closet(some of them are missing); the door gaps for front and back door...

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We do not have a customer service department in Knoxville, Tn. who respond to customer concerns. We closed on our home on July 9, 2019...

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Reliability
1.4 (53 reviews)
1.3 (217 reviews)
Reviewer's quote

Gehan (Kevin Carr) Lied to myself and my 84 year old parents over and over about fixing MAJOR construction issues including framing, (Sheetrock separating from framing), Doors were not plumbed or level wasn't used.. Open by themselves and huge gaps you can see through, Yard had major peeks and...

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I was going to buy my dream house when the person in the office called us in to sign for resevinh the house when I noticed the house I chose had no front porch i told my husband thats not he house I told her she had talked to my realtor and he told her the one I wanted my qhole family was there to...

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Turnaround Time
1.7 (52 reviews)
1.4 (198 reviews)
Reviewer's quote

SAVE YOURSELF & DO NOT BUILD WITH GEHAN HOMES!!!!!! ALL THEY WANT TO DO IS MAKE MONEY, NOT SATISFY THEIR CUSTOMERS!!!! I’m a first time home buyer & was so excited to build my home...

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...the bubbles in the roof, to water leaking from vents, a front step that is on it's second replacement because it keeps sinking and was replaced the first time with a dip in it, a lumpy yard, construction debris thrown under the sod, planting dead sod, bad interior/exterior painting and staining, concrete...

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Gehan Homes and Dr Horton Pros and Cons

Pros
  • Floor plan
  • Location
  • Sales person
  • Floorplan
  • Design
  • Price
Cons
  • Deceptive practices
  • Quality of work
  • Quality
  • Very disappointed with overall workmanship
  • Lot of lip service
  • Really poor subcontractors

Gehan Homes and Dr Horton Most Positive Reviews

Top rated reviews
5

Wow! I recently purchased in Cypress Trails and I love my Gehan Home and the sales lady was amazing. She followed up...

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5

Construction was as expected. Builder's grade products here and there...but Foreman who did walk through was nearby...

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5

I have never been happier with my home building experience! This is the third home my husband and I have built and fell...

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5

So happy we were to move into our brand new home at Sea Country, Waianae, HI. Model 40 Everything wasn't perfect and...

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Gehan Homes and Dr Horton Most Critical Reviews

Lowest rated reviews
1

I also purchased a gehan model home it was a big mistake on myself and spouse part!!!!!!! We were so excited about...

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1

If you are thinking of purchasing a house built by DR Horton Homes in Lakeland, FL then our advice is, don’t! We had...

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1

If you are a Realtor, be sure and make sure you have your clients paperwork finalized before sending them to look at...

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1

worst company I have ever dealt with. I am still waiting for repairs to the *** poor workmanship of this outfit....

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Gehan Homes and Dr Horton Latest Reviews

Recent published reviews
1

Gehan (Kevin Carr) Lied to myself and my 84 year old parents over and over about fixing MAJOR construction issues includ...

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No votes

I've purchased a new home in Fernandina Beach Fl., and I am having some problems with subpar products {kitchen faucet...

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1.4

My Gehan home has very bad quality and taking way too long to fix the issues after submitted warranty form. Please...

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1.8

I was going to buy my dream house when the person in the office called us in to sign for resevinh the house when I...

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Gehan Homes and Dr Horton Products and Services

Most reviewed product and services
  • Gehan Homes House Construction (47 reviews)
  • Gehan Homes Customer Care (7 reviews)
  • Gehan Homes Home Buying (6 reviews)
  • Dr Horton House Construction (206 reviews)
  • Dr Horton Warranty (54 reviews)
  • Dr Horton Customer Care (46 reviews)