PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gehan Homes and Dr Horton as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gehan Homes
Dr Horton

Gehan Homes and Dr Horton Overview

Total reviews
135
560
Company responses
3
0
Issues resolved
3
2

Dr Horton was first mentioned on PissedConsumer on May 23, 2008 and since then this brand received 560 reviews. It is 425 reviews more than Gehan Homes received since Apr 19, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Gehan Homes customer support team than with Dr Horton customer service.

Gehan Homes and Dr Horton Consumer Ratings

Rank
227 out of 2743 in Construction and Repair category
301 out of 2743 in Construction and Repair category
Customer service
187 in category
221 in category
Product or Service Quality
208 in category
254 in category
Reliability
191 in category
209 in category

According to consumer ratings and reviews, Gehan Homes ranks 74 points higher in the Construction and Repair category than Dr Horton. People gave Gehan Homes 1.6 stars for Customer service criterion in Construction and Repair category and it is 535 points higher than the worst rated brand in this category. At the same time, Dr Horton was rated 1.4 stars for Customer service criterion in this category and it is 501 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Gehan Homes has a higher rating than Dr Horton. Regarding Reliability criterion, consumers gave Gehan Homes 1.4 stars and it is 74% greater than other in category. Dr Horton however was rated 1.3 stars and it is 71% greater than other in category.

Gehan Homes and Dr Horton Rating Details

Customer service
1.6 (56 reviews)
1.4 (207 reviews)
Reviewer's quote

...They will take your money all day long then basically give you low quality products and HORRIBLE customer service..

Kelly J

Worst company and customer service ever. They lied to me about what comes with the home and say they will take care of it while pushing you to hurry up and sign. There were what I thought were minor issues with the floor that they said they would fix but they didn’t...

Yung R
Product or Service Quality
1.6 (52 reviews)
1.3 (193 reviews)
Reviewer's quote

The floors in our gehan house are of the lowest quality possible..

Bryan w

...Shoddy construction poor quality in their products. Look closely before you purchase. I suggest you talk to homeowners in the community to get a good idea of the problems you may encounter...

Not Interested I
Reliability
1.4 (49 reviews)
1.3 (200 reviews)
Reviewer's quote

SAVE YOURSELF & DO NOT BUILD WITH GEHAN HOMES!!!!!! ALL THEY WANT TO DO IS MAKE MONEY, NOT SATISFY THEIR CUSTOMERS!!!! I’m a first time home buyer & was so excited to build my home... I had seen all the horrible reviews online but still gave them the benefit of building my home.. I picked out a lot...

Rodney W

SEWAGE BACK UP CHEAP MATERIAL, NO RESPONSE WHEN NEEDED,VERY BAD COMPANY

jimmy d

Gehan Homes and Dr Horton Pros and Cons

Pros
  • Floor plan
  • Location
  • Sales person
  • Floorplan
  • Design
  • Price
Cons
  • Quality of work
  • Deceptive practices
  • Quality
  • Lot of lip service
  • Very disappointed with overall workmanship
  • Really poor subcontractors

Gehan Homes and Dr Horton Most Positive Reviews

Top rated reviews
5

Wow! I recently purchased in Cypress Trails and I love my Gehan Home and the sales lady was amazing. She followed up...

5

Construction was as expected. Builder's grade products here and there...but Foreman who did walk through was nearby...

Gehan Homes and Dr Horton Most Critical Reviews

Lowest rated reviews
1

I also purchased a gehan model home it was a big mistake on myself and spouse part!!!!!!! We were so excited about...

1

If you are thinking of purchasing a house built by DR Horton Homes in Lakeland, FL then our advice is, don’t! We had...

Gehan Homes and Dr Horton Latest Reviews

Recent published reviews
1

Warranty services is terrible, can’t get anyone to return a call. Appears they are trying to let the 1 year warranty...

Read all 135 reviews

I have video of them blocking a neighbor in the neighborhood, a cul-de-sac, which is a private road. Tje construction...

Read all 560 reviews

Gehan Homes and Dr Horton Products and Services

Most reviewed product and services
  • Gehan Homes House Construction (45 reviews)
  • Gehan Homes Customer Care (7 reviews)
  • Gehan Homes Home Buying (4 reviews)
  • Dr Horton House Construction (172 reviews)
  • Dr Horton Warranty (50 reviews)
  • Dr Horton Customer Care (43 reviews)