PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Downy and Snuggle as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Downy
2.6
Snuggle
1.6
Downy
Snuggle

Downy and Snuggle Overview

Total reviews 364 67
Company responses 0 0
Issues resolved 1 0

Downy and Snuggle Consumer Ratings

Rank
38 out of 327 in Household Essentials category
88 out of 550 in Household Services category
Product or Service Quality
36 in category
90 in category
Price Affordability
46 in category
70 in category
Value for money
47 in category
35 in category
Customer service
29 in category
86 in category

Downy and Snuggle Rating Details

Product or Service Quality
2.6
(112 reviews)
1.4
(16 reviews)
Reviewer's quote

Customer service told me that Downy know longer sell Downy wrinkle guard I fell that it will be missed by many customers that was a great product. Reading reviews many customers also like that product. Hope in the near future youll can come up with a replacement..

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This is the 2nd bag I've bought of this product, and this happens everytime I use them. Even in HOT WATER they do not dissolve! They end up on our clothes and it takes heavy scrubbing to get them off. We have ruined our clothes using these scent boosters by snuggles..

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Price Affordability
2.9
(99 reviews)
2
(14 reviews)
Reviewer's quote

Downy has Now entered a campaign to remove the scent from their products to incur a Additional product so as to charge $ Additional fee $ One of the Main reasons we All choose a name brand is for #0 Price point #1 function #2 Quality #3 Smell or scent !!!..

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I went to poor some in my laundry when I seen a big black chunk go into the cap , even though it was watered down looking I thought it will work But I strained in with a coffee filter tones of black mold and some discolored pale yellowing colored thick church to assure its the stages of turning to...

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Value for money
2.7
(89 reviews)
2.1
(13 reviews)
Reviewer's quote

... they were clumped up and they looked white instead of blue with no smell this is the second time this happen when this product is to expensive to be waisting money....

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...Worst product I have ever wasted my money on...

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Customer service
2.6
(87 reviews)
1.4
(15 reviews)
Reviewer's quote

...Better than the best customer service..

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...Customer service offered me a coupon, they are not willing to compensate for my ruined shirts..

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Downy and Snuggle Pros and Cons

Pros
  • Love the smell
  • Normally a good product
  • Soft clothes
  • Scent long lasting
  • Smells great
  • Smells good
Cons
  • Terrible commercial
  • Very distasteful commercial
  • Offensive ads
  • Does not dissolve
  • Scent booster
  • Lumps in liquid

Downy and Snuggle Most Positive Reviews

Top rated reviews
5

WOW! I cant believe so many people take the time to complain about a commercial! Get a life!

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5

SNUGGLES FABRIC SOFTENER (LIQUID)I HAVE USED SNUGGLES FOR A NUMBER OF YEARS....THIS LAST WEEK THE BOTTLE HAD LUMPS IN IT...

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5

You make the most fascinating Commercials!

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4.5

My family has been using Snuggles for years. We all have sensitive skin, so we don't use Downy products. However, I...

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Downy and Snuggle Most Critical Reviews

Lowest rated reviews
1

The actress is Nightmare fuel but the main thing that gets me her getting aroused over dirty laundry and then touching...

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1

Snuggle Exhilarations and all their softners worst softner ever it stained my daughters uniforms it looks like oil...

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1

The latest commercial with the teacher is just disgusting! Certainly will not buy your product based on that !

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1

I washed my granddaughters new North Face Jackets. I added two Scent Boosters to make them smell nice. As normal, I...

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Downy and Snuggle Latest Reviews

Recent published reviews
5

Customer service told me that Downy know longer sell Downy wrinkle guard I fell that it will be missed by many...

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1.2

I went to poor some in my laundry when I seen a big black chunk go into the cap , even though it was watered down...

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3

Downy has Now entered a campaign to remove the scent from their products to incur a Additional product so as to charge $...

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No votes

Never received product no happy. Credit card charged and no one responds to talk to. Why can't I speak to a person ?

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