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Dovenmuehle Mortgage

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 192 TOTAL REVIEWS
  • $870K CLAIMED LOSSES
  • $23.5K AVERAGE LOSS
1.2
Customer service
Website
Staff
Reliability
Billing Practices
  • Short wait time on the phone 1
  • It was close to home 1

Customers don't like

  • Incredibly poor customer service4
  • Way this mortgage company conducts business2
  • Way my problem was handled2
  • Poor service2
  • Poor customer servce2
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Usaa

Loans and Mortgages
  • 8 ISSUES RESOLVED
  • 1073 TOTAL REVIEWS
  • $3.8M CLAIMED LOSSES
  • $13.1K AVERAGE LOSS
1.7
Customer service
Website
Staff
Reliability
Billing Practices
  • How usaa used to operate and care for its members 5
  • Respectful customer service 4
  • Prompt responses 3
  • Easy to access by phone 3
  • Customer service is great 3

Customers don't like

  • Horrible customer service36
  • Being treated like a criminal7
  • Employees unwillingness to help5
  • Did not resove issue5
  • Very poor business practices4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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