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DoubleDay Book Club

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 44 TOTAL REVIEWS
  • $221 CLAIMED LOSSES
  • $37 AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
  • Book selections 2
  • Ease of use website 1

Customers don't like

  • Long delivery delays1
  • Do not understand what cancel means1
  • Company record keeping history of memebers1
  • Any of the selections in the catalog1
Delete
  • 0 ISSUES RESOLVED
  • 595 TOTAL REVIEWS
  • $660K CLAIMED LOSSES
  • $8.7K AVERAGE LOSS
2.5
Customer service
Website
Diversity of Products or Services
  • Fun of playing 4
  • All the fun 3
  • Variety 2
  • I like every thing about pch and will keep playing pch 2
  • Customer service - my bill was cancelled immediately 2

Customers don't like

  • False claims of winning5
  • Having to wait4
  • Worthness of tokens3
  • Unordered mdse sent3
  • Unethical3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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