PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Vitality Extracts and Doterra as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Vitality Extracts
Doterra

Vitality Extracts and Doterra Overview

Total reviews
348
22
Company responses
0
0
Issues resolved
5
0

Vitality Extracts and Doterra Consumer Ratings

Rank
226 out of 896 in Cosmetics and Personal Care category
15 out of 664 in Health and Beauty category
Customer service
174 in category
14 in category
Reliability
155 in category
11 in category
Website
172 in category
27 in category
Product or Service Quality
189 in category
13 in category

Vitality Extracts and Doterra Rating Details

Customer service
1.3 (150 reviews)
4.1 (9 reviews)
Reviewer's quote

I couldnt reach a customer service person. Received automated call. They will call back..

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... don't think that it is fair to only have negative stuff, which "pissed customer" infers, so I am going to talk about a positive experience I had with DoTERRA customer service. I was told by a makeup artist that I have oily skin and therefore have to have a skin care product made specifically for oily skin. I went a...

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Reliability
1.3 (143 reviews)
4.7 (9 reviews)
Reviewer's quote

i have ordered around $70 of product. The order was placed may 22. Its june 17, and it still says unfulfilled! Either send my order or refund my money please!

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Received very satisfactory and excellent help.

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Website
1.9 (139 reviews)
3.7 (10 reviews)
Reviewer's quote

...With all of the comments on this website saying the SAME THING, why are you, as a company that wants to sell a product successfully, addressing this issue?!?!?!? #epicFAIL..

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...Their website needs some work. It is hard to get to the join area to get the wholesale pricing when I went in to shop first. ..

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Product or Service Quality
1.5 (139 reviews)
4.3 (9 reviews)
Reviewer's quote

...The customer service was fantastic and because of the way I was treated I knew this company was one that I wanted to do future business with. I truly felt that I mattered and that they cared to do the right thing. Thank you so very much..

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Be advised!!! Signed up for this as I use essential oils, liked the quality of duTerras. However it was not until the 11th hour that I came to realise their peculiar practice ie: your order becomes default and remains in your basket (a little like your favourites) and one must diarise a date every...

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Vitality Extracts and Doterra Pros and Cons

Pros
  • Prices
  • Oils and jewelry
  • Delivered in timely manner
  • Products and the fast shipping
  • Great customer service when needed
  • Very well satisfied
Cons
  • Took my money and did not ship the item
  • Terrible customer service
  • Still have not received after 15 days
  • Corporate protection of advocates
  • Paid for oils were not delivered id 1596968
  • Paid for oils no delevery

Vitality Extracts and Doterra Most Positive Reviews

Top rated reviews
5

Took 3 weeks to receive however I am very satisfied with all 4 oils I got just as good as doterra

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5

We've been using essential oils for 20+ years in our home an with our family. I'd had just enough good experiences that...

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5

I have never worn base just eye makeup and my skin drank up Skin Envy...my skin glows! I had someone 12years younger...

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5

5 years, zero complaints. Amazing products, top-notch customer service and integrity throughout. As an added bonus,...

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Vitality Extracts and Doterra Most Critical Reviews

Lowest rated reviews
1

SAME EXACT COMPLAINT AS OTHER REVIEWER ON 12/6/16! Ordered 3 car diffusers for Christmas presents, nothing stated it...

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1

a fake BOGO - and then doTERRA management covered up for them (by sending to me the promised items) and are now making i...

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1

I ordered some products from this company on Nov 23rd and have yet received anything I ordered. I have contacted the...

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2.5

I find the way they handle compensation and business building SEVERELY lacking!!! When Presidential Diamonds (PD) are...

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Vitality Extracts and Doterra Latest Reviews

Recent published reviews
No votes

Im glad to hear these comments since I was planning to buy almost $500 worth of these product but knowing that it...

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No votes

The whole household has been sick this winter, with a couple of new strains of viruses that seem to reinfect and keep...

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No votes

Horrible company they make charges on your credit card you don't appove.I was charged 79.78 on my bank card and would...

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5

Received very satisfactory and excellent help.

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Vitality Extracts and Doterra Products and Services

Most reviewed product and services
  • Vitality Extracts Shipping Service (95 reviews)
  • Vitality Extracts Customer Care (43 reviews)
  • Vitality Extracts Essential Oil (29 reviews)
  • Doterra Customer Care (4 reviews)
  • Doterra Shipping Service (3 reviews)