PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Doterra and Vitality Extracts as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Doterra
Vitality Extracts

Doterra and Vitality Extracts Overview

Total reviews 22 359
Company responses 0 0
Issues resolved 0 6

Doterra and Vitality Extracts Consumer Ratings

Rank
14 out of 668 in Health and Beauty category
237 out of 935 in Cosmetics and Personal Care category
Diversity of Products or Services
13 in category
165 in category
Website
28 in category
163 in category
Price Affordability
22 in category
141 in category
Customer service
14 in category
168 in category

Doterra and Vitality Extracts Rating Details

Diversity of Products or Services
4.5 (10 reviews)
1.9 (129 reviews)
Reviewer's quote

Love all the products I have tried so far , after a year and half of use I came to the conclusion that they are honest, great and safe product and decided to join as a business builder. So far I’m happy with my decision ..

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...30 and I still have not received any products and they have never tried to contact me to let me know why I never heard fro them again. I will cancel my order and never do business with them again. Many other companies sell the same kind of oil..

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Website
3.7 (10 reviews)
1.9 (144 reviews)
Reviewer's quote

...Their website needs some work. It is hard to get to the join area to get the wholesale pricing when I went in to shop first. ..

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...With all of the comments on this website saying the SAME THING, why are you, as a company that wants to sell a product successfully, addressing this issue?!?!?!? #epicFAIL..

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Price Affordability
3.8 (10 reviews)
2 (144 reviews)
Reviewer's quote

Be advised!!!Signed up for this as I use essential oils, liked the quality of duTerras. However it was not until the 11th hour that I came to realise their peculiar practice ie: your order becomes default and remains in your basket (a little like your favourites) and one must diarise a date every...

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Order189**** needs to be price adjustment for 30%..

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Customer service
4.1 (9 reviews)
1.3 (158 reviews)
Reviewer's quote

... don't think that it is fair to only have negative stuff, which "pissed customer" infers, so I am going to talk about a positive experience I had with DoTERRA customer service. I was told by a makeup artist that I have oily skin and therefore have to have a skin care product made specifically for oily skin. I went a...

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I couldnt reach a customer service person. Received automated call. They will call back..

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Doterra and Vitality Extracts Pros and Cons

Pros
  • Products and the fast shipping
  • Great customer service when needed
  • Very well satisfied
  • Prices
  • Oils and jewelry
  • Delivered in timely manner
Cons
  • Corporate protection of advocates
  • Paid for oils were not delivered id 1596968
  • Paid for oils no delevery
  • Terrible customer service
  • Took my money and did not ship the item
  • Failure to respond to numerous follow-up emails

Doterra and Vitality Extracts Most Positive Reviews

Top rated reviews
5

We've been using essential oils for 20+ years in our home an with our family. I'd had just enough good experiences that...

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5

Took 3 weeks to receive however I am very satisfied with all 4 oils I got just as good as doterra

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5

5 years, zero complaints. Amazing products, top-notch customer service and integrity throughout. As an added bonus,...

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5

I have never worn base just eye makeup and my skin drank up Skin Envy...my skin glows! I had someone 12years younger...

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Doterra and Vitality Extracts Most Critical Reviews

Lowest rated reviews
1

a fake BOGO - and then doTERRA management covered up for them (by sending to me the promised items) and are now making i...

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1

SAME EXACT COMPLAINT AS OTHER REVIEWER ON 12/6/16! Ordered 3 car diffusers for Christmas presents, nothing stated it...

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2.5

I find the way they handle compensation and business building SEVERELY lacking!!! When Presidential Diamonds (PD) are...

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1

I ordered some products from this company on Nov 23rd and have yet received anything I ordered. I have contacted the...

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Doterra and Vitality Extracts Latest Reviews

Recent published reviews
No votes

The whole household has been sick this winter, with a couple of new strains of viruses that seem to reinfect and keep...

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1

I placed my order on oct /01 and I didn't get any confirmation for my order yet its been 7 days already I dont know...

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5

Received very satisfactory and excellent help.

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No votes

Company has continued to send product I have not ordered and
continue to use my credit card. I left a message for them to...

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Doterra and Vitality Extracts Products and Services

Most reviewed product and services
  • Doterra Shipping Service (3 reviews)
  • Vitality Extracts Shipping Service (95 reviews)
  • Vitality Extracts Essential Oil (33 reviews)
  • Vitality Extracts Hair Envy Essential Oil (27 reviews)