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Doordash

Delivery
  • 13 ISSUES RESOLVED
  • 1247 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Reliability
Staff
Turnaround Time
Exchange, Refund and Cancellation Policy
  • Easy online ordering process 8
  • Choice of restaurants 8
  • Restaurant selection 6
  • Delivery guy 6
  • Theoretical concept 4

Customers don't like

  • Customer service33
  • Worst possible service5
  • Unprofessional5
  • Failed estimated arrival time5
  • Missing food4
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Urthbox

Delivery
  • 5 ISSUES RESOLVED
  • 274 TOTAL REVIEWS
  • $19.7K CLAIMED LOSSES
  • $186 AVERAGE LOSS
1.3
Customer service
Reliability
Staff
Turnaround Time
Exchange, Refund and Cancellation Policy
  • Very little 14
  • Couple items in each box 6
  • Apearingly great trial deal 4
  • Maybe two of the items in the trial box 3
  • False advertising 3

Customers don't like

  • Poor customer service11
  • Urthbox is a scam6
  • Thieves and zero customer service6
  • No email with tracking number to expect delivery6
  • Not helpful5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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