PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ubereats and DOORDASH as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ubereats
DOORDASH

Ubereats and DOORDASH Overview

Total reviews
25
20005
Company responses
0
0
Issues resolved
0
55

DOORDASH was first mentioned on PissedConsumer on Mar 24, 2015 and since then this brand received 20005 reviews. It is 19980 reviews more than Ubereats received since Sep 26, 2017.

Ubereats and DOORDASH Consumer Ratings

Rank
43 out of 340 in Food Delivery category
22 out of 340 in Food Delivery category
Website
41 in category
No votes
Staff
44 in category
No votes
Exchange, Refund and Cancellation Policy
33 in category
No votes

According to consumer ratings and reviews, DOORDASH ranks 21 points higher in the Food Delivery category than Ubereats. People gave Ubereats 2.1 stars for Website criterion in Food Delivery category and it is 64 points higher than the worst rated brand in this category. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Ubereats 1.4 stars and it is 69% greater than other in category.

Ubereats and DOORDASH Rating Details

Website
2.1 (15 reviews)
No votes
Reviewer's quote

...So I went to ubereats website to see what I could do. I saw that they had a number if you need to change your address. So i gave them a call the first rep said that they couldn't do anything until the 3rd party driver picks up the order...

dorothea

Website seems to be down. Money taken no food nobody answers phone..

Avneet
Staff
1.3 (15 reviews)
No votes
Reviewer's quote

Haven't received any refund . I would appreciate store credit or something

Anival

The driver was on time, but our staff wasnt there and I asked him if he could go back at a different time. Just lost contact with him after that call. But everything is fine now..

PissedConsumer1764108
Exchange, Refund and Cancellation Policy
1.4 (14 reviews)
No votes
Reviewer's quote

...I reordered from another place and was charged again, and the driver called and said it would be 15 min before they could cook my order and asked me if I wanted to wait, I said no and she claimed to have canceled the order, but Uber showed it delivered! I am still trying to get a refund..

Joseph A

...I would appreciate a FULL REFUND. Thank you..

PissedConsumer1766885

Ubereats and DOORDASH Pros and Cons

Pros
  • Food
  • Fast response
  • Convenience
  • Convenient
  • Choice of restaurants
Cons
  • Not getting my money back
  • Excess charges caused by lazy drivers
  • Customer service
  • Customer service
  • Poor customer service
  • Cold food

Ubereats and DOORDASH Most Positive Reviews

Top rated reviews
4.2

So, I signed up to UberEats for the first time and I got a voucher from a friend which gives my friend some UberEats...

5

I wanted thai tonight & this was the only option (again). So I ordered & the food arrived hot and faster than anticipate...

Ubereats and DOORDASH Most Critical Reviews

Lowest rated reviews
1

I NEED TO SPEAK TO SOMEONE ON THE PHONE REGARDING A POSSIBLE THEFT FROM AN UBER EATS DRIVER. LONG STORY. THEY SAID THEY...

1

worst way to lose $100 in my life. driver didn't call me and doordash has policy that they take your item and your mone...

Ubereats and DOORDASH Latest Reviews

Recent published reviews
1

I'm a gold level member who use Uber eats very frequently as I travel for business. This occasion I was trying to buy...

Read all 25 reviews
3.8

Food spoiled refunded my money

Read all 20005 reviews

Ubereats and DOORDASH Products and Services

Most reviewed product and services
  • Ubereats Delivery Service (9 reviews)
  • Ubereats Customer Care (3 reviews)
  • Ubereats Account (2 reviews)
  • Doordash Delivery Service (6517 reviews)
  • Doordash Customer Care (3018 reviews)
  • Doordash Account (982 reviews)