Ubereats vs DOORDASH: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ubereats and DOORDASH as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Ubereats

1.7

DOORDASH

2.0

Ubereats

DOORDASH

Ubereats and DOORDASH Overview

Total reviews

20005

Company responses

Issues resolved

DOORDASH was first mentioned on PissedConsumer on Mar 24, 2015 and since then this brand received 20005 reviews. It is 19980 reviews more than Ubereats received since Sep 26, 2017.

Ubereats and DOORDASH Consumer Ratings

Rank

43 out of 340 in Food Delivery category

22 out of 340 in Food Delivery category

Website

41 in category

No votes

Staff

44 in category

No votes

Exchange, Refund and Cancellation Policy

33 in category

No votes

According to consumer ratings and reviews, DOORDASH ranks 21 points higher in the Food Delivery category than Ubereats. People gave Ubereats 2.1 stars for Website criterion in Food Delivery category and it is 64 points higher than the worst rated brand in this category. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Ubereats 1.4 stars and it is 69% greater than other in category.

Ubereats and DOORDASH Rating Details

Website

2.1 (15 reviews)

No votes

Reviewer's quote

...So I went to ubereats website to see what I could do. I saw that they had a number if you need to change your address. So i gave them a call the first rep said that they couldn't do anything until the 3rd party driver picks up the order...

dorothea

Website seems to be down. Money taken no food nobody answers phone..

Avneet

Staff

1.3 (15 reviews)

No votes

Reviewer's quote

Haven't received any refund . I would appreciate store credit or something

Anival

The driver was on time, but our staff wasnt there and I asked him if he could go back at a different time. Just lost contact with him after that call. But everything is fine now..

PissedConsumer1764108

Exchange, Refund and Cancellation Policy

1.4 (14 reviews)

No votes

Reviewer's quote

...I reordered from another place and was charged again, and the driver called and said it would be 15 min before they could cook my order and asked me if I wanted to wait, I said no and she claimed to have canceled the order, but Uber showed it delivered! I am still trying to get a refund..

Joseph A

...I would appreciate a FULL REFUND. Thank you..

PissedConsumer1766885