PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ubereats and DOORDASH as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ubereats
DOORDASH

Ubereats and DOORDASH Overview

Total reviews 10424 23104
Company responses 0 0
Issues resolved 31 77

Ubereats and DOORDASH Consumer Ratings

Rank
67 out of 263 in Food Delivery category
37 out of 263 in Food Delivery category
Customer service
46 in category
No votes
Reliability
43 in category
No votes
Product or Service Quality
47 in category
No votes
Website
71 in category
No votes

Ubereats and DOORDASH Rating Details

Customer service
1.3 (3341 reviews)
No votes
Reviewer's quote

...them a second chance this past weekend and the same thing happened but this time they are refusing to refund my money!! This is absolute robbery and the worst customer service I have ever received. I am having to fight tooth and nail to get my money back for food I never received and for reasons they are not able to prove to me. I even had ...

Read full review

...This is such poor customer service. Really bad. But I guess thats just the way things are...

Read full review
Reliability
1.4 (3145 reviews)
No votes
Reviewer's quote

Not even steaks and I paid steak and food cold

Read full review

...I'm not mad at DoorDash but just the lack of control and reliability in the service. What a bad first impression!!..

Read full review
Product or Service Quality
1.5 (3085 reviews)
No votes
Reviewer's quote

The number you have up is no longer in service..

Read full review

...I called customer service and was hung up on...

Read full review
Website
1.6 (3031 reviews)
No votes
Reviewer's quote

...After that, website is not user friendly so that I can call to customer support. I used my $30 coupon code + $9 by credit card. The company returned only $9...

Read full review

They never picked up my food and then couldnt issue me anything for the inconvenience since the order was placed on the restaurants website with just DoorDash supposed to be delivering it..

Read full review

Ubereats and DOORDASH Pros and Cons

Pros
  • No pros
  • Non
  • Get my money back
  • Convenience
  • Convenient
  • Easy online ordering process
Cons
  • Customer service
  • Difficult to reach customer service
  • No help or assistance
  • Customer service
  • Cold food
  • Unprofessional

Ubereats and DOORDASH Most Positive Reviews

Top rated reviews
5

The women I spoke to was very friendly and help me as much as she could and was able to refund my cash and promo code....

Read full review
5

I wanted thai tonight & this was the only option (again). So I ordered & the food arrived hot and faster than anticipate...

Read full review
5

I had a $39 and some change charge show up and taken off my debit card from ubereats and I wanted to know where it came...

Read full review
5


They deliver food from restaurants that will NOT deliver. If they want to pretend they are the customer to order and p...

Read full review

Ubereats and DOORDASH Most Critical Reviews

Lowest rated reviews
1

I NEED TO SPEAK TO SOMEONE ON THE PHONE REGARDING A POSSIBLE THEFT FROM AN UBER EATS DRIVER. LONG STORY. THEY SAID THEY...

Read full review
1

worst way to lose $100 in my life. driver didn't call me and doordash has policy that they take your item and your mone...

Read full review
1

HORRIBLE!!!! Ordering with Uber eats charged my card and then the Oder timed out

Read full review
1

This is the second time it happened now it is too much, door dash.com has updated that my order has been delivered but...

Read full review

Ubereats and DOORDASH Latest Reviews

Recent published reviews
No votes

I have to use the help button on the app but in order to do that I need to log in and I dont have my old email address...

Read full review
1.8

I dont have a 2nd form of payment. I have our debit cards. We are living on a fixed income and Im not able to work...

Read full review
No votes

I order from papa Johns did not get the sauce I ordered also it said there was a male dropping off the pizza when I...

Read full review
No votes

Food was a hour late and the menu need to be updated

Read full review

Ubereats and DOORDASH Products and Services

Most reviewed product and services
  • Ubereats Customer Care (1131 reviews)
  • Ubereats Delivery Service (919 reviews)
  • Ubereats Account (216 reviews)
  • Doordash Delivery Service (6983 reviews)
  • Doordash Customer Care (3149 reviews)
  • Doordash Vehicle Driver (1188 reviews)