PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about DOORDASH and Ubereats as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

DOORDASH
Ubereats

DOORDASH and Ubereats Overview

Total reviews
23248
5574
Company responses
0
0
Issues resolved
71
10

DOORDASH and Ubereats Consumer Ratings

Rank
31 out of 259 in Food Delivery category
63 out of 259 in Food Delivery category
Customer service
22 in category
42 in category
Reliability
22 in category
40 in category
Product or Service Quality
29 in category
44 in category
Website
45 in category
68 in category

DOORDASH and Ubereats Rating Details

Customer service
1.8 (8502 reviews)
1.4 (1654 reviews)
Reviewer's quote

...Customer service wasnt helpful at all when I called about it..

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...I dont see how thats great customer service. I now want a full refund on both order. Order number 8291013 and order 829050 if you Could call me back at 817-470-9870..

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Reliability
1.8 (7998 reviews)
1.4 (1560 reviews)
Reviewer's quote

...I'm not mad at DoorDash but just the lack of control and reliability in the service. What a bad first impression!!..

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So I Imani Tarbutton ordered food from burger king and I didnt get it

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Product or Service Quality
1.9 (7690 reviews)
1.6 (1534 reviews)
Reviewer's quote

...Very poor service and extremely poor customer service. The fried okra was black and oozing of grease as was the green beans. I cant comment on grandmas potato salad as it never arrived...

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...Uber eats used to provide a fast food, efficient service. That said, their company had taken a dive. I will never use Uber eats again..

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Website
2 (7581 reviews)
1.6 (1521 reviews)
Reviewer's quote

My husband ordered through the Door Dash website, which he found confusing. We ordered Indian food, including chicken tikka and several types of naan bread. We thought we ordered properly, but the cucumber dip called raita never arrived and it is the one thing I look forward to when we splurge on a...

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Customer support is closed and the website is not helping me..

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DOORDASH and Ubereats Pros and Cons

Pros
  • Convenience
  • Delivery
  • Convenient
  • Non
  • Get my money back
  • Delivery
Cons
  • Customer service
  • Poor customer service
  • Cold food
  • Customer service
  • Difficult to reach customer service
  • No help or assistance

DOORDASH and Ubereats Most Positive Reviews

Top rated reviews
5

I wanted thai tonight & this was the only option (again). So I ordered & the food arrived hot and faster than anticipate...

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5

The women I spoke to was very friendly and help me as much as she could and was able to refund my cash and promo code....

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5


They deliver food from restaurants that will NOT deliver. If they want to pretend they are the customer to order and p...

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5

I had a $39 and some change charge show up and taken off my debit card from ubereats and I wanted to know where it came...

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DOORDASH and Ubereats Most Critical Reviews

Lowest rated reviews
1

worst way to lose $100 in my life. driver didn't call me and doordash has policy that they take your item and your mone...

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1

I NEED TO SPEAK TO SOMEONE ON THE PHONE REGARDING A POSSIBLE THEFT FROM AN UBER EATS DRIVER. LONG STORY. THEY SAID THEY...

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1

This is the second time it happened now it is too much, door dash.com has updated that my order has been delivered but...

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1

HORRIBLE!!!! Ordering with Uber eats charged my card and then the Oder timed out

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DOORDASH and Ubereats Latest Reviews

Recent published reviews
1

They gave me the whole wrong order

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No votes

I receive a message from Uber and this is the message :you have lost the ability to deliver with Uber eats because of...

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1

Last night I ordered DoorDash and it took an entire hour for you to cancel my order saying something went wrong at the...

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1

I placed an order from Sammies red-hot and it was canceled by you and I still got charged for it. I demand a refund of...

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DOORDASH and Ubereats Products and Services

Most reviewed product and services
  • Doordash Delivery Service (7124 reviews)
  • Doordash Customer Care (3216 reviews)
  • Doordash Vehicle Driver (1192 reviews)
  • Ubereats Delivery Service (621 reviews)
  • Ubereats Customer Care (510 reviews)
  • Ubereats Account (168 reviews)