PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Swiggy and DOORDASH as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Swiggy
DOORDASH

Swiggy and DOORDASH Overview

Total reviews
250
23258
Company responses
0
0
Issues resolved
1
71

Swiggy and DOORDASH Consumer Ratings

Rank
24 out of 259 in Food Delivery category
31 out of 259 in Food Delivery category
Customer service
18 in category
22 in category
Diversity of Products or Services
35 in category
30 in category
Billing Practices
16 in category
24 in category
Website
40 in category
45 in category

Swiggy and DOORDASH Rating Details

Customer service
2 (63 reviews)
1.8 (8507 reviews)
Reviewer's quote

...And this useless company doesn't give me any option to talk to their customer service because the number is not working and neither their *** support bot is accessible from the app..

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...Complained to DOORDASH "so called" Customer Service and was told, " SORRY, BUT CANNOT OFFER ANY COMPENSATION. So I told them to CANCEL MY DASS PASS, and told them I would go back to GRUB HUB, due to MUCH BETTER customer service..

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Diversity of Products or Services
2.2 (54 reviews)
2.3 (7128 reviews)
Reviewer's quote

Im very much unhappy with delivery boy services and hotel food along with food packaging 2 times so worst service ever i felt very bad today..

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...At minimum you should issue a modest credit to the customers you stand up like all the ride sharing services do and explain the reason for the cancellation. Why was our order from San Blas cancelled tonight? Leaving people hungry is a good way to lose customers fast..

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Billing Practices
2.1 (55 reviews)
1.9 (7304 reviews)
Reviewer's quote

In my order has been canceled, but in my order is 7 days before cancelled,still not refund in money

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So, how issue can be resolved when only taking calls for restaurant, not good business practices..

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Website
2.2 (54 reviews)
2 (7585 reviews)
Reviewer's quote

I want to know the terms and conditions for registering my restaurant with swiggy

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My husband ordered through the Door Dash website, which he found confusing. We ordered Indian food, including chicken tikka and several types of naan bread. We thought we ordered properly, but the cucumber dip called raita never arrived and it is the one thing I look forward to when we splurge on a...

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Swiggy and DOORDASH Pros and Cons

Pros
  • I dont knw
  • Ntg
  • Proper customer satisfaction
  • Convenience
  • Delivery
  • Convenient
Cons
  • Ntg
  • Worst delivery service
  • This is customer satisfaction based company
  • Customer service
  • Poor customer service
  • Cold food

Swiggy and DOORDASH Most Positive Reviews

Top rated reviews
5

My account is temporarily blocked

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5

I wanted thai tonight & this was the only option (again). So I ordered & the food arrived hot and faster than anticipate...

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5

My ID is block 1030157 plz check
And I dnt no the reason
Plz do favor for me

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5


They deliver food from restaurants that will NOT deliver. If they want to pretend they are the customer to order and p...

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Swiggy and DOORDASH Most Critical Reviews

Lowest rated reviews
1

By mistake I placed an order from swiggy to wrong address and with in a minute I cancel the order. I did not the amount...

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1

worst way to lose $100 in my life. driver didn't call me and doordash has policy that they take your item and your mone...

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1

The delivery boy him self went to wrong address and then later he started shouting by saying road is closed n all that h...

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1

This is the second time it happened now it is too much, door dash.com has updated that my order has been delivered but...

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Swiggy and DOORDASH Latest Reviews

Recent published reviews
4

In my order has been canceled, but in my order is 7 days before cancelled,still not refund in money

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No votes

The dasher didnt delivered my order or call. I did call Jersey Mikes and the told that the dasher picked up the food....

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No votes

In my order has been canceled, but in my order is 7 days before cancelled,still not refund in money.

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1

My order was wrong and I would like a refund

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Swiggy and DOORDASH Products and Services

Most reviewed product and services
  • Swiggy Delivery Service (10 reviews)
  • Swiggy Customer Care (8 reviews)
  • Swiggy Account (4 reviews)
  • Doordash Delivery Service (7124 reviews)
  • Doordash Customer Care (3216 reviews)
  • Doordash Vehicle Driver (1192 reviews)